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Zhang, Y.; Liu, J.; Song, S.: ¬The design and evaluation of a nudge-based interface to facilitate consumers' evaluation of online health information credibility (2023)
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- Abstract
- Evaluating the quality of online health information (OHI) is a major challenge facing consumers. We designed PageGraph, an interface that displays quality indicators and associated values for a webpage, based on credibility evaluation models, the nudge theory, and existing empirical research concerning professionals' and consumers' evaluation of OHI quality. A qualitative evaluation of the interface with 16 participants revealed that PageGraph rendered the information and presentation nudges as intended. It provided the participants with easier access to quality indicators, encouraged fresh angles to assess information credibility, provided an evaluation framework, and encouraged validation of initial judgments. We then conducted a quantitative evaluation of the interface involving 60 participants using a between-subject experimental design. The control group used a regular web browser and evaluated the credibility of 12 preselected webpages, whereas the experimental group evaluated the same webpages with the assistance of PageGraph. PageGraph did not significantly influence participants' evaluation results. The results may be attributed to the insufficiency of the saliency and structure of the nudges implemented and the webpage stimuli's lack of sensitivity to the intervention. Future directions for applying nudges to support OHI evaluation were discussed.
- Date
- 22. 6.2023 18:18:34
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Zhang, Y.; Wu, M.; Zhang, G.; Lu, J.: Stepping beyond your comfort zone : diffusion-based network analytics for knowledge trajectory recommendation (2023)
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- Date
- 22. 6.2023 18:07:12
-
Zhang, Y.; Li, X.; Fan, W.: User adoption of physician's replies in an online health community : an empirical study (2020)
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- Date
- 12. 9.2020 19:12:58
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Xie, B.; He, D.; Mercer, T.; Wang, Y.; Wu, D.; Fleischmann, K.R.; Zhang, Y.; Yoder, L.H.; Stephens, K.K.; Mackert, M.; Lee, M.K.: Global health crises are also information crises : a call to action (2020)
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- Source
- Journal of the Association for Information Science and Technology. 71(2020) no.12, S.1419-1423
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Zhang, Y.; Ren, P.; Rijke, M. de: ¬A taxonomy, data set, and benchmark for detecting and classifying malevolent dialogue responses (2021)
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- Source
- Journal of the Association for Information Science and Technology. 72(2021) no.12, S.1477-1497
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Lu, C.; Zhang, Y.; Ahn, Y.-Y.; Ding, Y.; Zhang, C.; Ma, D.: Co-contributorship network and division of labor in individual scientific collaborations (2020)
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- Date
- 12. 9.2020 19:10:06
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Zhang, Y.; Wu, D.; Hagen, L.; Song, I.-Y.; Mostafa, J.; Oh, S.; Anderson, T.; Shah, C.; Bishop, B.W.; Hopfgartner, F.; Eckert, K.; Federer, L.; Saltz, J.S.: Data science curriculum in the iField (2023)
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- Date
- 12. 5.2023 14:29:42
-
Zhang, Y.; Zheng, G.; Yan, H.: Bridging information and communication technology and older adults by social network : an action research in Sichuan, China (2023)
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- Source
- Journal of the Association for Information Science and Technology. 74(2023) no.12, S.1437-1448
