Cortez, E.; Rice, R.: ¬An investigation into the role of public libraries with online reference service (1994)
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- Abstract
- Explores issues surrounding the provision of online services and electronic resources in US public libraries, and discusses the appropriate directions for public libraries to pursue. Investigates traditional online reference tools, CD-ROM databases, OPACs, community bulletin boards and access to information resources via the Internet. Discusses national versus local library goals, strategies for online services, and consequences for service and cost controls. Considers the role of public libraries within NII. Access to computer networks for all citizens is essential and, whether information is made available through books or networks, public libraries must continue to play a critical role in public access
