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  • × type_ss:"m"
  • × theme_ss:"Informationsdienstleistungen"
  1. Herring, J.E.: Teaching information skills in schools (1996) 0.04 
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    Abstract
    Combines theory and practice of library user training into a framework for teaching information skills in school libraries. The main focus is on in secondary schools (ages 11-18) but teachers and librarians in upper primary and secondary schools and in further education colleges can bebefit from the work. The PLUS model proposed covers: purpose; location; use; and self evaluation. The intention is not to suggest that the PLUS model is radically different from other but to provide an integrated framework to be used both by pupils and those who support them
  2. Curzon, S.C.: Managing the interview (1995) 0.02 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  3. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02 
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    Date
    25. 3.2003 13:22:23
  4. Bryson, J.: Managing information services : an integrated approach (1997) 0.02 
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    Date
    31.12.1998 22:01:11
  5. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.02 
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    Date
    31.12.1998 22:14:52
  6. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.02 
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    Date
    25.11.2005 18:58:22
  7. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.02 
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  8. Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997) 0.02 
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    Date
    22. 2.1997 19:40:31
  9. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.02 
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    Date
    26. 2.2008 19:22:51
  10. Ford, N.: Introduction to information behaviour (2015) 0.02 
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    Date
    22. 1.2017 16:45:48
  11. Ronan, J.S.: Chat reference : A guide to live virtual reference services (2003) 0.02 
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    Footnote
    Training techniques are the focus in Chapter 6, including ways to relax trainees and reduce cognitive load as well as to maximize training utility when the software limits the number of logins available. Ronan covers everyday administration and policy issues in Chapters 7 and 8. These include a list of daily routines such as checking that the software is functioning, plus monthly routines of updating statistics, policies, and procedures. Chapter 9 offers guidance an the chat reference interview, which Ronan likens to "information therapy" within an online environment of diminished contextual cues. Marketing and publicity are discussed in Chapter 10, with advice an advertising and publicity campaigns as well as a checklist of 20 promotional strategies for attracting users to a new chat service (p. 165). In the final section of the book, Chapters 11-15 provide individual case studies written by six contributors describing how live different academic libraries have been able to launch and operate chat reference services using a variety of different types of software including instant messaging, MOO, Internet Relay Chat, and call center software. Each case study begins with a statement of the software used, launch date, staffing, and hours of the service, and most include statistical information an chat reference traffic. These final live chapters provide "voices from the front lines" giving details of individual librarians' experiences in launching chat services.
  12. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.01 
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    Date
    22. 8.2009 19:50:27
  13. Innovationsforum 2003 : [Informationskompetenz] (2003) 0.01 
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    Date
    22. 2.2008 17:36:03
  14. Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994) 0.01 
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    Content
    Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
  15. Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003) 0.01 
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    Date
    22. 3.2008 18:05:16
  16. Lux, C.; Sühl-Strohmenger, W.: Teaching Library in Deutschland : Vermittlung von Informationsund Medienkompetenz als Kernaufgabe für Öffentliche und Wissenschaftliche Bibliotheken (2004) 0.01 
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    Date
    22. 2.2008 14:17:00
  17. Orna, E.: Information strategy in practice (2004.) 0.01 
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    Date
    30. 6.2005 20:52:22
  18. "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007) 0.01 
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    Date
    22. 2.2008 14:05:48
  19. St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003) 0.01 
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    Date
    11. 6.2004 14:52:22
  20. Covert and overt : recollecting and connecting intelligence service and information science (2005) 0.00 
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    Classification
    327.12 22
    DDC
    327.12 22

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