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  • × author_ss:"Grogan, D."
  • × subject_ss:"Libraries / Reference services"
  1. Grogan, D.: Practical reference work (1992) 0.01 
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    Abstract
    This new edition reflects the best of current practice and the findings of recent research. It includes the effects on reference work of OPACs, CD-ROM, expert systems and online databases, also covers recent work on question analysis and information-seeking behaviour