Search (4 results, page 1 of 1)

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Source

Program. 34(2000) no.4, S.341-373

Year

2000

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Source

Knowledge organization. 22(1995) no.1, S.18-22

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Abstract

Originality/value - The general consensus is that uncertainty is a mental state of users reflecting a gap in knowledge which triggers an IS&R process, and that the gap is reduced as relevant information is found, and thus that the uncertainty disappears as the search process concludes. However, in the present study it is argued that some form of uncertainty is always associated with some part of the IS&R process and that it also fluctuates throughout the IS&R process. Users may therefore feel uncertain at any stage of the IS&R process and this may be related to: the initial information need and expression of that need, the search process itself, including identification of relevant systems, services and resources; and the assessment of, and reaction to, the results produced by the search process. Uncertainty may be unresolved, or even increase, as the user progresses, often iteratively, through the IS&R process and may remain even after its completion, resulting in what may be called a persistent uncertainty. In other words, this research hypothesises that, in addition to the uncertainty that triggers the information search process (Wilson et al., 2000), users suffer from varying degrees of uncertainty at every stage of the information search and retrieval process, and that in turn, triggers different information-seeking behaviours.

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Footnote

Another weakness of the book is its favoritism towards the authors' own works. To a large extent, this bias is natural as the authors know their own works best. However, in an introductory text, it is critical to reference the most appropriate source and give a balanced view of the field. In this respect, 1 feel the book could be more objective in its selection of references and research projects. Introduction to Digital Libraries is definitely a book written for a purpose. LIS undergraduates and "practicing professionals who need to know about recent developments in the field of digital libraries" (p. xiv) will find this book a fine introduction, as it is clearly written and accessible to laymen, giving explanations without delving into terminology and math. As it surveys a large number of projects, it is also an ideal starting point for students to pick and investigate particular DL research projects. However, graduate LIS students who already have a solid understanding of library fundamentals as well as Computer science students may find this volume lacking in details. Alternative texts such as Lesk (1999) and Arms (2000) are possibly more suitable for those who need to investigate topics in depth. For the experienced practitioner or researcher delving into the DL field for the first time, the recent 2002 ARIST chapter by Fox and Urs may also be a suitable alternative. In their introduction, the authors ask, "What are digital libraries? How do they differ from online databases and search services? Will they replace print libraries? What impact will they have an people and the society?" (p. 3). To answer these questions, Chowdhury and Chowdhury offer a multitude of case studies to let the audience draw their own conclusions. To this end, it is my opinion that Introduction to Digital Libraries serves a useful purpose as a supplemental text in the digital library Curriculum but misses the mark of being an authoritative textbook."