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O'Brien, H.L.; Lebow, M.: Mixed-methods approach to measuring user experience in online news interactions (2013)
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- Abstract
- When it comes to evaluating online information experiences, what metrics matter? We conducted a study in which 30 people browsed and selected content within an online news website. Data collected included psychometric scales (User Engagement, Cognitive Absorption, System Usability Scales), self-reported interest in news content, and performance metrics (i.e., reading time, browsing time, total time, number of pages visited, and use of recommended links); a subset of the participants had their physiological responses recorded during the interaction (i.e., heart rate, electrodermal activity, electrocmytogram). Findings demonstrated the concurrent validity of the psychometric scales and interest ratings and revealed that increased time on tasks, number of pages visited, and use of recommended links were not necessarily indicative of greater self-reported engagement, cognitive absorption, or perceived usability. Positive ratings of news content were associated with lower physiological activity. The implications of this research are twofold. First, we propose that user experience is a useful framework for studying online information interactions and will result in a broader conceptualization of information interaction and its evaluation. Second, we advocate a mixed-methods approach to measurement that employs a suite of metrics capable of capturing the pragmatic (e.g., usability) and hedonic (e.g., fun, engagement) aspects of information interactions. We underscore the importance of using multiple measures in information research, because our results emphasize that performance and physiological data must be interpreted in the context of users' subjective experiences.
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Wei, C.-P.; Lee, Y.-H.; Chiang, Y.-S.; Chen, C.-T.; Yang, C.C.C.: Exploiting temporal characteristics of features for effectively discovering event episodes from news corpora (2014)
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- Abstract
- An organization performing environmental scanning generally monitors or tracks various events concerning its external environment. One of the major resources for environmental scanning is online news documents, which are readily accessible on news websites or infomediaries. However, the proliferation of the World Wide Web, which increases information sources and improves information circulation, has vastly expanded the amount of information to be scanned. Thus, it is essential to develop an effective event episode discovery mechanism to organize news documents pertaining to an event of interest. In this study, we propose two new metrics, Term Frequency × Inverse Document FrequencyTempo (TF×IDFTempo) and TF×Enhanced-IDFTempo, and develop a temporal-based event episode discovery (TEED) technique that uses the proposed metrics for feature selection and document representation. Using a traditional TF×IDF-based hierarchical agglomerative clustering technique as a performance benchmark, our empirical evaluation reveals that the proposed TEED technique outperforms its benchmark, as measured by cluster recall and cluster precision. In addition, the use of TF×Enhanced-IDFTempo significantly improves the effectiveness of event episode discovery when compared with the use of TF×IDFTempo.
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Hallonsten, O.; Holmberg, D.: Analyzing structural stratification in the Swedish higher education system : data contextualization with policy-history analysis (2013)
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- Date
- 22. 3.2013 19:43:01
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Vaughan, L.; Chen, Y.: Data mining from web search queries : a comparison of Google trends and Baidu index (2015)
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- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.1, S.13-22
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Fonseca, F.; Marcinkowski, M.; Davis, C.: Cyber-human systems of thought and understanding (2019)
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- Date
- 7. 3.2019 16:32:22
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Jäger, L.: Von Big Data zu Big Brother (2018)
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- Date
- 22. 1.2018 11:33:49
