Search (8 results, page 1 of 1)

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Abstract

Presents a brief report on a study, carried out by the Centre for Interactive Systems Research, City University, to investigate the techniques used for evaluating OPACs: to explore and assess different data gathering methods in studying information seeking behaviour at the on-line catalogue; and to examine how a transaction logging facility could be enhanced to serve as a more effective diagnostic tool. For a full report see British Library research paper 78

Pages

S.20-22

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Abstract

Discusses evaluation and methods of evaluation of OPACs in the context of user orientated qualitative research. Provides a state of the art review of experimental approaches and analytical data gathering methods applied to on-line catalogues and appropriate evalutative criteria. Suggests the development of more effective diagnostic, monitoring and prototyping tools.

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Abstract

Briefly reviews research on users and online catalogues, focusing on the different data gathering methodologies. OLIVE, an enhanced facility for logging transactions and introducing online questionnaires as a front end to a personal computer, was used to examine user intentions, search formulations and success ratings on several commercial systems. Describes a third generation system, OKAPI, which addresses some of the issues raised by the user feedback

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Abstract

OLIVE, a transaction logging facility enhanced with online questionnaires, was used to collect data from users of public and academic library catalogues. The comparative analysis of subject searching behaviour focused on the role of browsing subject headings and brief references in search formulation. Opportunities for browsing are greatly constrained by indexing practices. It is suggested that a more integrated approach to pre-coordinate and post-coordinate searching would be more effective. The logging software has been developed for a number of commercial online catalogues including Geac, CLSI and LIBERTAS. The use of a diagnostic and monitoring tool in the evaluation of OPACs is advocated

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Abstract

An automatic query expansion (AQE) facility in anonline catalogue was evaluated in an operational library setting. The OKAPI experimental system had other features including: ranked output 'best match' keyword searching, automatic stemming, spelling normalisation and cross referencing as well as relevance feedback. A combination of transaction log analysis, search replays, questionnaires and interviews was used for data collection. Findings show that contrary to previous results, AQE was beneficial in a substantial number of searches. Use intentions, the effectiveness of the 'best match' search and user interaction were identified as the main factors affecting the take-up of the query expansion facility

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Abstract

An investigation of tools, techniques, and methods for the evaluation of interactive library catalogues is described, with emphasis on diagnostic methods and on use of the catalogue in a wider context of user information seeking behaviour. A front-end system (Olive) was developed to test verious enhancements of traditional transaction logging as a data-gathering technique for evaluation purposes. These include full-screen logging, pre- and post-search, online/offline, and in-search interactive questionnaires, search replys as well as talk-aloud. The extent of subject or hybrid searching activity as opposed to specific item searching is also highlighted

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Abstract

The second half of a 'before and after' study to evaluate the impact of an online catalogue on subject searching behaviour is reported. A holistic approach is adopted encompassing both catalogue use and browsing at the shelves for catalogue users and non-users. Verbal and non-verbal data were elicited from searchers using a combined methodology including talk-aloud technique, observation and a screen logging facility. An extensive qualitative analysis was carried out correlating expressed topics, search formulation strategies and documents retrieved at the shelves. The online catalogue environment does not appear to have increased the extent of subject searching nor the use of the bibliographic tool. The manual PRECIS index supported a contextual approach for broad and more interactive search formulations whereas the OPAC encouraged a matching approach and narrow formulations with fewer but user generated formulations. The success rate of the online catalogue was slightly better than that of the manual tools but fewer items were retrieved at the shelves. Non-users of the bibliographic tools seemed to be just as successful. To improve retrieval effectiveness it is suggested that online catalogues should cater for both matching and contextual approaches to searching. Recent research indicates that a more interactive process could be promoted by providing query expansion through a combination of searching aids for matching, for search formulation assistance and for structured contextual retrieval

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Source

Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon