-
List, G.; Richelmann, B.; Richter, J.: ¬Das große Modem Buch (1991)
0.19
0.18640067 = product of:
0.37280133 = sum of:
0.06757694 = weight(_text_:data in 3075) [ClassicSimilarity], result of:
0.06757694 = score(doc=3075,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.5589768 = fieldWeight in 3075, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.125 = fieldNorm(doc=3075)
0.3052244 = weight(_text_:becker in 3075) [ClassicSimilarity], result of:
0.3052244 = score(doc=3075,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 3075, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=3075)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Hahn, H.: ¬Das große CD-ROM Buch (1994)
0.19
0.18640067 = product of:
0.37280133 = sum of:
0.06757694 = weight(_text_:data in 8316) [ClassicSimilarity], result of:
0.06757694 = score(doc=8316,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.5589768 = fieldWeight in 8316, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.125 = fieldNorm(doc=8316)
0.3052244 = weight(_text_:becker in 8316) [ClassicSimilarity], result of:
0.3052244 = score(doc=8316,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 8316, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=8316)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Severin, R.; Severin, A.: ¬Das große CompuServe Buch für Windows (1994)
0.19
0.18640067 = product of:
0.37280133 = sum of:
0.06757694 = weight(_text_:data in 1404) [ClassicSimilarity], result of:
0.06757694 = score(doc=1404,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.5589768 = fieldWeight in 1404, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.125 = fieldNorm(doc=1404)
0.3052244 = weight(_text_:becker in 1404) [ClassicSimilarity], result of:
0.3052244 = score(doc=1404,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 1404, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=1404)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Kretschmer, B.: ¬Das Internet Dschungelbuch : Archie - Usenet - Ftp - WorldWideWeb (1995)
0.19
0.18640067 = product of:
0.37280133 = sum of:
0.06757694 = weight(_text_:data in 2025) [ClassicSimilarity], result of:
0.06757694 = score(doc=2025,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.5589768 = fieldWeight in 2025, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.125 = fieldNorm(doc=2025)
0.3052244 = weight(_text_:becker in 2025) [ClassicSimilarity], result of:
0.3052244 = score(doc=2025,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 2025, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=2025)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Rudolph, ?: ¬Das große Buch zum NETSCAPE Navigator 2.0 (1996)
0.19
0.18640067 = product of:
0.37280133 = sum of:
0.06757694 = weight(_text_:data in 4137) [ClassicSimilarity], result of:
0.06757694 = score(doc=4137,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.5589768 = fieldWeight in 4137, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.125 = fieldNorm(doc=4137)
0.3052244 = weight(_text_:becker in 4137) [ClassicSimilarity], result of:
0.3052244 = score(doc=4137,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 4137, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=4137)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data-Becker
-
Franke, M.; Fuhrmann, T.; Giesecke, W.: Top know-how Internet (1995)
0.14
0.1398005 = product of:
0.279601 = sum of:
0.0506827 = weight(_text_:data in 5941) [ClassicSimilarity], result of:
0.0506827 = score(doc=5941,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.4192326 = fieldWeight in 5941, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.09375 = fieldNorm(doc=5941)
0.2289183 = weight(_text_:becker in 5941) [ClassicSimilarity], result of:
0.2289183 = score(doc=5941,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.8909749 = fieldWeight in 5941, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.09375 = fieldNorm(doc=5941)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Leierer, G.A.; Stoll, R.D.: PHP 4 und MySQL : Internet intern (2000)
0.14
0.1398005 = product of:
0.279601 = sum of:
0.0506827 = weight(_text_:data in 7614) [ClassicSimilarity], result of:
0.0506827 = score(doc=7614,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.4192326 = fieldWeight in 7614, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.09375 = fieldNorm(doc=7614)
0.2289183 = weight(_text_:becker in 7614) [ClassicSimilarity], result of:
0.2289183 = score(doc=7614,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.8909749 = fieldWeight in 7614, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.09375 = fieldNorm(doc=7614)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data-Becker
-
Becker, U.: Lexikon der Symbole (1992)
0.12
0.123239316 = product of:
0.24647863 = sum of:
0.1526122 = weight(_text_:becker in 1349) [ClassicSimilarity], result of:
0.1526122 = score(doc=1349,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.59398323 = fieldWeight in 1349, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.0625 = fieldNorm(doc=1349)
0.09386644 = product of:
0.18773288 = sum of:
0.18773288 = weight(_text_:lexikon in 1349) [ClassicSimilarity], result of:
0.18773288 = score(doc=1349,freq=4.0), product of:
0.23962554 = queryWeight, product of:
6.2675414 = idf(docFreq=227, maxDocs=44218)
0.03823278 = queryNorm
0.7834427 = fieldWeight in 1349, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
6.2675414 = idf(docFreq=227, maxDocs=44218)
0.0625 = fieldNorm(doc=1349)
0.5 = coord(1/2)
0.5 = coord(2/4)
- Abstract
- Dieses profunde Lexikon erschließt die wesentlichen Symbole der Antike, der christlichen Kunst und fremder Kulturen. Etwa 1.800 Stichwörter und über 900 Abbildungen vermitteln einen lebendigen Eindruck von den Symbolen durch die Jahrhunderte und erläutern den Einfluss, den die Welt der Symbole auf die Kunst bis heute ausübt. Ein Standardwerk für alle Freunde von Kunst und Kultur
-
List, G.; Richelmann, B.: Online Profi Know-How (1995)
0.12
0.116500415 = product of:
0.23300083 = sum of:
0.042235587 = weight(_text_:data in 3181) [ClassicSimilarity], result of:
0.042235587 = score(doc=3181,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.34936053 = fieldWeight in 3181, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.078125 = fieldNorm(doc=3181)
0.19076525 = weight(_text_:becker in 3181) [ClassicSimilarity], result of:
0.19076525 = score(doc=3181,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.742479 = fieldWeight in 3181, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.078125 = fieldNorm(doc=3181)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Kolbeck, R.: ¬Das große Buch JavaScript : mit Top-Index - Nachschlagen für alle Fälle ; heisse Themen, Tips & Tricks: professionelles Web-Design mit JavaScript, JavaScript und HTML, Formulare, Fenster, Frames und mehr, JavaScript-Sprachreferenz (1997)
0.12
0.116500415 = product of:
0.23300083 = sum of:
0.042235587 = weight(_text_:data in 3891) [ClassicSimilarity], result of:
0.042235587 = score(doc=3891,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.34936053 = fieldWeight in 3891, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.078125 = fieldNorm(doc=3891)
0.19076525 = weight(_text_:becker in 3891) [ClassicSimilarity], result of:
0.19076525 = score(doc=3891,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.742479 = fieldWeight in 3891, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.078125 = fieldNorm(doc=3891)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Stoll, R.D.; Leierer, G.A.: PHP 4 und MySQL (2000)
0.12
0.116500415 = product of:
0.23300083 = sum of:
0.042235587 = weight(_text_:data in 4374) [ClassicSimilarity], result of:
0.042235587 = score(doc=4374,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.34936053 = fieldWeight in 4374, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.078125 = fieldNorm(doc=4374)
0.19076525 = weight(_text_:becker in 4374) [ClassicSimilarity], result of:
0.19076525 = score(doc=4374,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.742479 = fieldWeight in 4374, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.078125 = fieldNorm(doc=4374)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data-Becker
-
Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997)
0.11
0.10833266 = product of:
0.21666531 = sum of:
0.19076525 = weight(_text_:becker in 1061) [ClassicSimilarity], result of:
0.19076525 = score(doc=1061,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.742479 = fieldWeight in 1061, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.078125 = fieldNorm(doc=1061)
0.02590007 = product of:
0.05180014 = sum of:
0.05180014 = weight(_text_:22 in 1061) [ClassicSimilarity], result of:
0.05180014 = score(doc=1061,freq=2.0), product of:
0.13388468 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.03823278 = queryNorm
0.38690117 = fieldWeight in 1061, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.078125 = fieldNorm(doc=1061)
0.5 = coord(1/2)
0.5 = coord(2/4)
- Date
- 22. 2.1997 19:40:31
- Footnote
- Rez. in: nfd 49(1998) H.4, S. 203-204 (I. Gabel-Becker)
-
Kretschmer, B.; Hackl, Y.; Knapp, M.: ¬Das große Buch Java : mit Top-Index - Nachschlagen für alle Fälle ; heisse Themen, Tips & Tricks: mehr als 100 Programmbeispiele, mit vollständiger Praxisreferenz, verständliche Einführung in die objektorientierte Programmierung (1997)
0.09
0.09320033 = product of:
0.18640067 = sum of:
0.03378847 = weight(_text_:data in 5641) [ClassicSimilarity], result of:
0.03378847 = score(doc=5641,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.2794884 = fieldWeight in 5641, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.0625 = fieldNorm(doc=5641)
0.1526122 = weight(_text_:becker in 5641) [ClassicSimilarity], result of:
0.1526122 = score(doc=5641,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.59398323 = fieldWeight in 5641, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.0625 = fieldNorm(doc=5641)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data Becker
-
Brochhagen, T.; Wimmeroth, U.: Google dirty tricks (2003)
0.09
0.09320033 = product of:
0.18640067 = sum of:
0.03378847 = weight(_text_:data in 1861) [ClassicSimilarity], result of:
0.03378847 = score(doc=1861,freq=2.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.2794884 = fieldWeight in 1861, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.0625 = fieldNorm(doc=1861)
0.1526122 = weight(_text_:becker in 1861) [ClassicSimilarity], result of:
0.1526122 = score(doc=1861,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.59398323 = fieldWeight in 1861, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.0625 = fieldNorm(doc=1861)
0.5 = coord(2/4)
- Imprint
- Düsseldorf : Data-Becker
-
Becker, C.A.: Community information service (1974)
0.08
0.0763061 = product of:
0.3052244 = sum of:
0.3052244 = weight(_text_:becker in 5737) [ClassicSimilarity], result of:
0.3052244 = score(doc=5737,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 5737, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=5737)
0.25 = coord(1/4)
-
Becker, J.: Strategische Ausrichtung der Informations- und Organisationsstruktur des Unternehmens (1994)
0.08
0.0763061 = product of:
0.3052244 = sum of:
0.3052244 = weight(_text_:becker in 8383) [ClassicSimilarity], result of:
0.3052244 = score(doc=8383,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.1879665 = fieldWeight in 8383, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.125 = fieldNorm(doc=8383)
0.25 = coord(1/4)
-
Jonker, F.: Indexing theory, indexing methods, and search devices (1964)
0.07
0.066767834 = product of:
0.26707134 = sum of:
0.26707134 = weight(_text_:becker in 6246) [ClassicSimilarity], result of:
0.26707134 = score(doc=6246,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
1.0394707 = fieldWeight in 6246, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.109375 = fieldNorm(doc=6246)
0.25 = coord(1/4)
- Footnote
- Rez. in: College and research libraries 25(1964) no.6, S.519 (J. Becker)
-
Urheberrecht und digitale Technologie : Arbeitssitzung des Instituts für Urheber- und Medienrecht am 22. April 1994 (1994)
0.06
0.064999595 = product of:
0.12999919 = sum of:
0.11445915 = weight(_text_:becker in 1542) [ClassicSimilarity], result of:
0.11445915 = score(doc=1542,freq=2.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.44548744 = fieldWeight in 1542, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.046875 = fieldNorm(doc=1542)
0.015540041 = product of:
0.031080082 = sum of:
0.031080082 = weight(_text_:22 in 1542) [ClassicSimilarity], result of:
0.031080082 = score(doc=1542,freq=2.0), product of:
0.13388468 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.03823278 = queryNorm
0.23214069 = fieldWeight in 1542, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.046875 = fieldNorm(doc=1542)
0.5 = coord(1/2)
0.5 = coord(2/4)
- Editor
- Becker, J. u. T. Dreier
-
"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
0.06
0.062355157 = product of:
0.124710314 = sum of:
0.11564529 = weight(_text_:becker in 1426) [ClassicSimilarity], result of:
0.11564529 = score(doc=1426,freq=6.0), product of:
0.25693014 = queryWeight, product of:
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.03823278 = queryNorm
0.45010403 = fieldWeight in 1426, product of:
2.4494898 = tf(freq=6.0), with freq of:
6.0 = termFreq=6.0
6.7201533 = idf(docFreq=144, maxDocs=44218)
0.02734375 = fieldNorm(doc=1426)
0.009065025 = product of:
0.01813005 = sum of:
0.01813005 = weight(_text_:22 in 1426) [ClassicSimilarity], result of:
0.01813005 = score(doc=1426,freq=2.0), product of:
0.13388468 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.03823278 = queryNorm
0.1354154 = fieldWeight in 1426, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.02734375 = fieldNorm(doc=1426)
0.5 = coord(1/2)
0.5 = coord(2/4)
- Abstract
- Von der Suche über das Finden zum Wissen - Routine in wohl jeder Bibliothek. Die zielgerichtete Suche im Auftrag des Kunden bildet den roten Faden des vorliegenden Themenheftes, das ausgewählte Beiträge aus Theorie und Praxis beinhaltet. Die ersten beiden Abhandlungen setzen sich grundlegend mit dem Auskunftsdienst in Bibliotheken auseinander. Während Tom Becker (Münchner Stadtbibliothek Am Gasteig) eine Standortbestimmung der Face-to-Face-Interaktion im Auskunftsdienst vornimmt, setzt sich Ursula Georgy (Fachhochschule Köln) mit den Chancen auseinander, die der Auskunftsdienst als Bestandteil eines bibliotheksweiten Total-Quality- und Service-Quality-Ansatzes einnehmen kann. Einführend wird so verdeutlicht, dass Bibliotheken über eine hohe Informationskompetenz im Auskunftsdienst verfügen, diese aber sowohl als Serviceprodukt wie auch als Marketingobjekt ständiger Optimierung unterwerfen müssen. Im Weiteren werden Rahmenbedingungen für diese qualitativ hochwertige Dienstleistung näher betrachtet. Jutta Zimmermann (Stadtbibliothek Reutlingen) beschreibt theoretische Grundlagen und Entwicklungsschritte von Auskunftsdienstkonzepten und die praktischen Erfahrungen, die die Stadtbibliothek Reutlingen in der bisherigen Umsetzung gemacht hat. Das Auskunftsinterview als das zentrale Instrument zur Klärung des realen Informationsbedarfes des Kunden erläutert. Hermann Rösch (Fachhochschule Köln). Ziele, Verlauf, Methoden und Techniken des Auskunftsinterviews werden behandelt und ein besonderes Augenmerk gilt den Spezifika, die im digitalen Umfeld durch Auskunft per E-Mail, Webformular oder Chat bestehen. Katharina Schaal (starkewortarbeit Stuttgart) greift den Themenkomplex Stressbewältigung und Motivation im Auskunftsdienst auf und stellt - basierend auf Fallbeispielen aus dem Alltag - Handlungsanleitungen für ein gelassenes Agieren an der Infotheke vor. Vor allem digitale Ressourcen für den Auskunftsdienst stellt Frank Daniel (Stadtbibliothek Köln) in den Fokus seines Beitrags und beleuchtet die Wechselbeziehung eines sich ändernden Nutzerverhaltens mit einem komplexer und spezifischer werdenden Informationsmarkt bezogen auf den Auskunftsdienst von Bibliotheken. Qualitätsstandards im Auskunftsdienst von Bibliotheken bilden den abschließenden Themenkomplex. Ingeborg Simon (HdM Stuttgart) kommentiert und übersetzt die 'Guidelines for Behavioral Perfomances of Reference and Information Service Providers' der American Library Association und unterstreicht den Stellenwert solcher Guidelines als Instrument kontinuierlicher Qualitätsverbesserung. Der Artikel von Cornelia Vonhof (HdM Stuttgart) untersucht die Einführung von Auskunftsstandards als Change-Management-Prozess und beschreibt unter diesem Blickwinkel Möglichkeiten zum Umgang mit Widerständen, Erfolgsfaktoren in sowie Möglichkeiten der Stabilisierung von Veränderungsprozessen. Das praktische Beispiel einer qualitativen Untersuchung des Auskunftsdienstes liefert Carmen Barz (Münchner Stadtbibliothek Am Gasteig): Studierende begaben sich "inkognito" in eine Auskunftssituation, um Stärken und Schwächen dieser Dienstleistung in der Münchener Zentralbibliothek festzuhalten. In dem Artikel werden die Methode, die Ergebnisse der Studie und die daraus abgeleiteten Maßnahmen vorgestellt. Daran anknüpfend stellen Tom Becker und Hanne Riehm (beide Münchner Stadtbibliothek Am Gasteig) den Weg von eben dieser Evaluation hin zu der Definition eines Katalogs von Standards und dazugehörigen Verhaltensweisen unter aktiver Einbindung aller dortigen Mitarbeiter vor. Die erarbeiteten Qualitätsstandards und Verhaltensweisen werden anschließend aufgeführt. Die Stadtbücherei Stuttgart hinterfragt das vorhandene Servicelevel im Auskunftsdienst und entwickelt aufbauend auf vorhandenen Bausteinen eine systemweit einheitliche Auskunfts-Konzeption. Warum die stetig steigenden und sehr differenzierten Anforderungen seitens der Kunden durch klar formulierte Qualitätsstandards besser kanalisiert und bewältigt werden können, berichtet Katinka Emminger (Stadtbücherei Stuttgart).
- Date
- 22. 2.2008 14:05:48
- Editor
- Becker, T. unter Mitarb. von C. Barz
-
Between data science and applied data analysis : Proceedings of the 26th Annual Conference of the Gesellschaft für Klassifikation e.V., University of Mannheim, July 22-24, 2002 (2003)
0.06
0.05943255 = product of:
0.1188651 = sum of:
0.08778502 = weight(_text_:data in 4606) [ClassicSimilarity], result of:
0.08778502 = score(doc=4606,freq=6.0), product of:
0.120893985 = queryWeight, product of:
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.03823278 = queryNorm
0.7261322 = fieldWeight in 4606, product of:
2.4494898 = tf(freq=6.0), with freq of:
6.0 = termFreq=6.0
3.1620505 = idf(docFreq=5088, maxDocs=44218)
0.09375 = fieldNorm(doc=4606)
0.031080082 = product of:
0.062160164 = sum of:
0.062160164 = weight(_text_:22 in 4606) [ClassicSimilarity], result of:
0.062160164 = score(doc=4606,freq=2.0), product of:
0.13388468 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.03823278 = queryNorm
0.46428138 = fieldWeight in 4606, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.09375 = fieldNorm(doc=4606)
0.5 = coord(1/2)
0.5 = coord(2/4)
- Series
- Studies in classification, data analysis, and knowledge organization
