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  1. Watanabe, T.: ¬A new tide in the user studies : focusing on C.C. Kuhlthau's cognitive user model (1997) 0.03 
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    Abstract
    Reviews a series of studies conducted by C.C, Kuhlthau who investigated users' information seeking behaviour in libraries over a 10 year period. In her study she constructed and Information Search Process (ISP) Model which represents aspects of user activities as a whole including feelings, thoughts and actions or behaviour. Argues that, while the ISP model sheds new light on user studies, it has problems in the following areas: problem solving processes; the understanding of 'feelings'; and the method of investigating users' information seeking behaviour. Recommends that the ISP model be reconstructed from different perspectives and verified in areas other than libraries. This may lead to the development of a new model of information seeking
  2. Klein, R.D.: ¬The problem of cataloguing world literature using the Nippon Decimal Classification (1994) 0.01 
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    Abstract
    The Nippon Decimal Classification (NDC) system, extensively used in Japanese libraries, was devised in 1929. It is difficult to use NDC to classify world literature, such as fiction in English by non American, non British writers. This is not necessarily straightforward in other classification schemes but a survey of 40 Japanese university libraries, of which 24 responded, showed remarkable inconsistencies in the treatment of 22 world literature authors. NDC clearly needs updating to deal with this problem

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