Search (190 results, page 1 of 10)

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Abstract

Discusses the compatibility of CD-ROM databases and local area networks with notes on: troubleshooting, daily maintenance, CD-ROM databses versus traditional printed services, user training, and the burnout and stress which library staff face. In light of tightening budgets and limited space, LANs are challenging traditional book and periodical budgets, and placing new demands on available library resources and space.

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Abstract

The history of user evaluation of reference service is traced and related to other methods of reference evaluation, including librarian self report of success, behavioral guidelines, and ubobtrusive observation. The evidence to be derived from presently available user evaluations is considered in the light of criteria for a reference evaluation instrument. Concludes that reference success cannot be explained by any one group of factors, and that the best evaluation will utilize many methods

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Abstract

Describes the development of reference services in public libraries and the importance of standards. Explains the need for proper marketing and systematic evaluation, both qualitative and quantitative. Analyses an unobtrusive telephone test of 15 libraries in the UK and gives the results of interviews with 455 users of 13 public reference libraries. Satisfactory results were obtained for straightforward questions but an occasional tendency towards flippancy by staff was highlighted. A further disquieting feature which came to light was the number of people who did not approach staff for help.

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Abstract

Reports a review of the literature on information seeking behaviour in fields other than information science. Fields covered were: innovation research, health communication studies; organizational decision making; and information requirements in information systems design. The review was an integrated review on the basis of what may be contributed to information science. Sets out a general model of information seeking behaviour and shows how that model may be reviewed in the light of work in other fields

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Abstract

Many libraries manage Web sites intended to provide their users with online resources suitable for answering reference questions. Most of these sites can be analyzed in terms of their depth, and their organizing and searching features. Composing a typology based on these factors sheds light on the critical design decisions that influence whether users of these sites succees or fail to find information easily, rapidly and accurately. The same analysis highlights some larger design issues, both for Web sites and for information management at large

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Abstract

Contribution to a feature on health care within the library systems. Considers the role libraries should play in providing medical information to library users, with particular reference to the Mountain States of the Pacific Northwest USA, in light of a survey of academic libraries in Idaho, Montana and Wyoming: 3 large states with no medical schools or large medical libraries. Results show that academic libraries in all 3 states surveyed are performing a significant function in providing medical information to users, including the general public. Receiving medical questions has become an established part of a reference librarian's routine in academic libraries of all sizes, and such questions are particularly common in smaller libraries, such as community and two year college libraries

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Abstract

Gives a background to the development of community networks giving an outline of the current situation. Describes the information and services found on the networks, the connection the systems use, who starts and runs the systems and their sources of funding. Presents a range of current models describing HAWAII FYI, National Capital FreeNEt. Ottawa, Wellington City Council's Community Computer Network, New Zealand, and Big Sky Telegraphy, Dilton, Montana, and outlining other models. Examines social aspects of the systems and looks to the future of these systems in the light of changing technology

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Abstract

Examines the role of public libraries in providing different kinds of information to small businesses in light of results of a questionnaire survey of small businesses in the London, Ontario, area. Data was analyzed according to: how small businesses get information; what kind of information they need; and the importance of library resources and services. Results confirm the long held suspicion of business librarians in public libraries that their largest user group is the small business owners in the initial phase of business formation. The findings are expected to add ammunition to public libraries in their efforts to market services both to local funding bodies and small business communities

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Abstract

The WWW represents the final step in the evolution of the Internet and is a tool with many practical applications for library training. 2 such WWW applications are discussed in light of projects undertaken in the Helen Topping Architecture and Fine Arts Library at Southern California University. The WWW may be used as a resource in the library as a source of content which must be taught and should be presented to users along with the same information literacy skills which must accompany any resource. The WWW may be used as a publishing tool where the content is created according to the particular instructional need or situation. This usage involves the technology of the WWW rather than its content

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Abstract

The question of quality in the reference service provided by public libraries was taken up in the USA as early as the 1940s. Since then a number of surveys in various countries and using a variety of methods have attempted to throw some light on the problem. Describes a survey called 'Can libraries find the answer?', undertaken in 1994 as part of a larger quality control project initiated by the public library in Tonsberg in the south of Norway. The aim was to ascertain whether or not the quality of the reference service in Norwegian public libraries is satisfactory and to develop methods to reach and maintain the desired standard. Speculates on the reasons for the unexpectedly poor results

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Classification

327.12 22

DDC

327.12 22

Footnote

Rez. in: JASIST 58(2007) no.2, S.303-305 (L. Hayden): "Part history and part call to action, Covert and Overt examines the relationship between the disciplines of intelligence service and information science. The book is significant in that it captures both the rich history of partnership between the fields, and because it demonstrates clearly the incomplete nature of our understanding of that partnership. In the post-9/11 world, such understanding is increasingly important, as we struggle with the problem of transforming information into intelligence and intelligence into effective policy. Information science has an important role to play in meeting these challenges, but the sometimesambiguous nature of the field combined with similar uncertainties over what constitutes intelligence, makes any attempt at definitive answers problematic. The book is a collection of works from different contributors, in the words of one editor "not so much a created work as an aggregation" (p. 1). More than just an edited collection of papers, the book draws from the personal experiences of several prominent information scientists who also served as intelligence professionals from World War II onward. The result is a book that feels very personal and at times impassioned. The contributors attempt to shed light on an often-closed community of practice, a discipline that depends simultaneously on access to information and on secrecy. Intelligence, like information science, is also a discipline that finds itself increasingly attracted to and dependent upon technology, and an underlying question of the book is where and how technology benefits intelligence (as opposed to only masking more fundamental problems of process and analysis and providing little or no actual value).

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Abstract

This article presents a brief history of the development of ideas about national and organizational information policies, from the first establishment of a UK Ministry of Information in the First World War to the present day. The issues and tensions that have characterized attempts to develop and implement policies on the national and organizational scale are discussed, with particular reference to: the power relations between the parties to them; the relative significance accorded to information technology and information content; the transition from formulating policy to acting on it; and the threats to the survival of those policies that get as far as implementation. In conclusion, the contribution to date of information science to the theory and practice of information policies is assessed, and suggestions are offered on directions for future efforts, in the light of the past of this interesting field.

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Source

Zentralblatt für Bibliothekswesen. 57(1940), S.16-22

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Source

Bücherei und Bildung. 22(1970), S.63-71

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Source

Bibliothekar. 19(1965), S.15-22

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Date

17.10.1996 14:22:33

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Series

Reference librarian; no.22

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Date

20. 4.2002 17:30:22

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Date

27.12.2015 18:22:38