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  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"m"
  1. Covert and overt : recollecting and connecting intelligence service and information science (2005) 0.03 
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    Classification
    327.12 22
    DDC
    327.12 22
    Footnote
    Rez. in: JASIST 58(2007) no.2, S.303-305 (L. Hayden): "Part history and part call to action, Covert and Overt examines the relationship between the disciplines of intelligence service and information science. The book is significant in that it captures both the rich history of partnership between the fields, and because it demonstrates clearly the incomplete nature of our understanding of that partnership. In the post-9/11 world, such understanding is increasingly important, as we struggle with the problem of transforming information into intelligence and intelligence into effective policy. Information science has an important role to play in meeting these challenges, but the sometimesambiguous nature of the field combined with similar uncertainties over what constitutes intelligence, makes any attempt at definitive answers problematic. The book is a collection of works from different contributors, in the words of one editor "not so much a created work as an aggregation" (p. 1). More than just an edited collection of papers, the book draws from the personal experiences of several prominent information scientists who also served as intelligence professionals from World War II onward. The result is a book that feels very personal and at times impassioned. The contributors attempt to shed light on an often-closed community of practice, a discipline that depends simultaneously on access to information and on secrecy. Intelligence, like information science, is also a discipline that finds itself increasingly attracted to and dependent upon technology, and an underlying question of the book is where and how technology benefits intelligence (as opposed to only masking more fundamental problems of process and analysis and providing little or no actual value).
  2. Curzon, S.C.: Managing the interview (1995) 0.02 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  3. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02 
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    Date
    25. 3.2003 13:22:23
  4. Bryson, J.: Managing information services : an integrated approach (1997) 0.02 
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    Date
    31.12.1998 22:01:11
  5. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.02 
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    Date
    31.12.1998 22:14:52
  6. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.02 
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    Date
    25.11.2005 18:58:22
  7. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.02 
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  8. Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997) 0.02 
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    Date
    22. 2.1997 19:40:31
  9. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.02 
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    Date
    26. 2.2008 19:22:51
  10. Ford, N.: Introduction to information behaviour (2015) 0.02 
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    Date
    22. 1.2017 16:45:48
  11. Saxton, M.L.; Richardson, J.V. Jr.: Understanding reference transactions : transforming an art into a science (2002) 0.01 
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    Footnote
    Rez in: JASIST 55(2004) no.4, S.365-366 (D.A. Agosto): "In this entry in the Library and Information Science Series, Saxton and Richardson present a meticulously explained quantitative study of reference service effectiveness, drawn from public library data collected for this project. The study is based largely an Saxton's dissertation work, for which Richardson served as chair. Based an original data, the researchers examine three desired outcomes of the reference process: utility, user satisfaction, and accuracy. The authors collected a large body of data (N = 3520) comprised of in-person and telephone reference transactions, as recorded by responding librarians. Although the research was conducted in public library settings, the results should be transferable to most academic and school libraries, and to many special libraries as well. The relatively brief text (roughly half of the book consists of appendixes and bibliographies) is organized into seven chapters, with an extensive bibliography for each chapter. Chapter 1 lays out the research goals that underlie the study. These include an attempt to discover the factors that contribute to high levels of research performance, an attempt to identify the best indicators of successful reference performance, and an attempt to determine how well the data collected support the proposed model. The next two chapters, which combined constitute more than a quarter of the text, present and critique related research. Chapter 2 provides an in-depth literature review of past reference service evaluation research. Above all, this chapter brings to light the lack of theory driving this body of past work, a gap that Saxton and Richardson endeavor to fill. Chapter 3 evaluates the major methodologies that have previously been used to study reference service evaluation. In this chapter, Saxton and Richardson critique the existing body of reference-related research an methodological grounds. They cite as the most significant problems insufficient sample sizes, the widespread lack of the use of random sampling, and the minimal use of theory to underpin study design. Chapter 4, which lays out the methodology of Saxton and Richardson's study, is the strongest of the seven chapters. It emphasizes issues surrounding sampling, the proposed variables, data gathering methods, and data analysis. The authors do a good job of explaining the statistical theories and methods that they employ, turning the book into a sort of mini-review course in multivariate statistics.
  12. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.01 
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    Date
    22. 8.2009 19:50:27
  13. Innovationsforum 2003 : [Informationskompetenz] (2003) 0.01 
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    Date
    22. 2.2008 17:36:03
  14. Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994) 0.01 
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    Content
    Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
  15. Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003) 0.01 
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    Date
    22. 3.2008 18:05:16
  16. Lux, C.; Sühl-Strohmenger, W.: Teaching Library in Deutschland : Vermittlung von Informationsund Medienkompetenz als Kernaufgabe für Öffentliche und Wissenschaftliche Bibliotheken (2004) 0.01 
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    Date
    22. 2.2008 14:17:00
  17. Orna, E.: Information strategy in practice (2004.) 0.01 
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    Date
    30. 6.2005 20:52:22
  18. "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007) 0.01 
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    22. 2.2008 14:05:48
  19. St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003) 0.01 
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    11. 6.2004 14:52:22
  20. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.00 
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    Date
    22. 3.2004 14:46:50

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  • e 13
  • d 7

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