-
Chowdhury, G.G.: Digital libraries and reference services : present and future (2002)
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- Abstract
- Reference services have taken a central place in library and information services. They are also regarded as personalised services since in most cases a personal discussion takes place between a user and a reference librarian. Based on this, the librarian points to the sources that are considered to be most appropriate to meet the specific information need(s) of the user. Since the Web and digital libraries are meant for providing direct access to information sources and services without the intervention of human intermediaries, the pertinent question that appears is whether we need reference services in digital libraries, and, if so, how best to offer such services. Current digital libraries focus more on access to, and retrieval of, digital information, and hardly lay emphasis on the service aspects. This may have been caused by the narrower definitions of digital libraries formulated by digital library researchers. This paper looks at the current state of research in personalised information services in digital libraries. It first analyses some representative definitions of digital libraries in order to establish the need for personalised services. It then provides a brief overview of the various online reference and information services currently available on the Web. The paper also briefly reviews digital library research that specifically focuses on the personalisation of digital libraries and the provision of digital reference and information services. Finally, the paper proposes some new areas of research that may be undertaken to improve the provision of personalised information services in digital libraries.
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MacLeod, R.: Promoting a subject gateway : a case study from EEVL (Edinburgh Engineering Virtual Library) (2000)
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- Date
- 22. 6.2002 19:40:22
-
Subject gateways (2000)
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- Date
- 22. 6.2002 19:43:01
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Milanesi, C.: Möglichkeiten der Kooperation im Rahmen von Subject Gateways : das Euler-Projekt im Vergleich mit weiteren europäischen Projekten (2001)
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- Date
- 22. 6.2002 19:41:59
-
Lim, E.: Southeast Asian subject gateways : an examination of their classification practices (2000)
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- Date
- 22. 6.2002 19:42:47
-
Rusch-Feja, D.; Becker, H.J.: Global Info : the German digital libraries project (1999)
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- Abstract
- The concept for the German Digital Libraries Program is imbedded in the Information Infrastructure Program of the German Federal Government for the years 1996-2000 which has been explicated in the Program Paper entitled "Information as Raw Material for Innovation".3 The Program Paper was published 1996 by the Federal Ministry for Education, Research, and Technology. The actual grants program "Global Info" was initiated by the Information and Communication Commission of the Joint Learned Societies to further technological advancement in enabling all researchers in Germany direct access to literature, research results, and other relevant information. This Commission was founded by four of the learned societies in 1995, and it has sponsored a series of workshops to increase awareness of leading edge technology and innovations in accessing electronic information sources. Now, nine of the leading research-level learned societies -- often those with umbrella responsibilities for other learned societies in their field -- are members of the Information and Communication Commission and represent the mathematicians, physicists, computer scientists, chemists, educational researchers, sociologists, psychologists, biologists and information technologists in the German Association of Engineers. (The German professional librarian societies are not members, as such, of this Commission, but are represented through delegates from libraries in the learned societies and in the future, hopefully, also by the German Association of Documentalists or through the cooperation between the documentalist and librarian professional societies.) The Federal Ministry earmarked 60 Million German Marks for projects within the framework of the German Digital Libraries Program in two phases over the next six years. The scope for the German Digital Libraries Program was announced in a press release in April 1997,4 and the first call for preliminary projects and expressions of interest in participation ended in July 1997. The Consortium members were suggested by the Information and Communication Commission of the Learned Societies (IuK Kommission), by key scientific research funding agencies in the German government, and by the publishers themselves. The first official meeting of the participants took place on December 1, 1997, at the Deutsche Bibliothek, located in the renowned center of German book trade, Frankfurt, thus documenting the active role and participation of libraries and publishers. In contrast to the Digital Libraries Project of the National Science Foundation in the United States, the German Digital Libraries project is based on furthering cooperation with universities, scientific publishing houses (including various international publishers), book dealers, and special subject information centers, as well as academic and research libraries. The goals of the German Digital Libraries Project are to achieve: 1) efficient access to world wide information; 2) directly from the scientist's desktop; 3) while providing the organization for and stimulating fundamental structural changes in the information and communication process of the scientific community.
-
Park, J.-r.; Li, G.; Burger, A.: Opening and closing rituals of the virtual reference service of the Internet Public Library (2010)
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- Abstract
- Purpose - The purpose of this paper is to explore the communicative rituals of opening and closing manifested in e-mail-based Internet Public Library's (IPL's) online reference interaction. Design/methodology/approach - A total of 400 transcripts comprising user queries and responses by IPL librarians are examined. The opening and closing elements are identified to examine the way in which IPL librarians and users construct social space; that is, communicate their interpersonal and affective stances during the course of seeking and offering information. Findings - The results of data analysis show regular patterns of verbal and structural politeness indicators of opening and closing e-mail discourse. Linguistic elements such as greetings and acknowledgement are included in all the sampled transcripts; i.e. a 100 percent occurrence. Closing rituals have a 95 percent occurrence of linguistic features such as acknowledgement and invitation for follow-up. In contrast, there is a low occurrence of personalized openings through greeting by user name (26 percent). This lack of personalization also occurs in closings: personalized farewell through use of librarian name appears in only 8 percent of closings. Research limitations/implications - The employment of the various politeness tactics in opening and closing reflects the librarian's attention and concern to user's information needs, interests and wants. Such communicative competence narrows social distance and brings forth close socio-interpersonal space for interaction; this may, in turn, improve the overall quality of reference service. Research findings also indicate that more use of personal names may decrease the social distance between the librarian and user, resulting in increased solidarity and proximity. Originality/value - The study provides new insights into linguistic politeness and the functions of address forms such as personal names with a view toward developing effective opening and closing rituals that contribute to the enhancement of virtual reference services.
-
Price, A.: Five new Danish subject gateways under development (2000)
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- Date
- 22. 6.2002 19:41:31
-
Gardner, T.; Iannella, R.: Architecture and software solutions (2000)
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- Date
- 22. 6.2002 19:38:24
-
Peereboom, M.: DutchESS : Dutch Electronic Subject Service - a Dutch national collaborative effort (2000)
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- Date
- 22. 6.2002 19:39:23
-
Campbell, D.: Australian subject gateways : political and strategic issues (2000)
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- Date
- 22. 6.2002 19:41:16
-
Dempsey, L.: ¬The subject gateway : experiences and issues based on the emergence of the Resource Discovery Network (2000)
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- Date
- 22. 6.2002 19:36:13
-
Kaizik, A.; Gödert, W.; Milanesi, C.: Erfahrungen und Ergebnisse aus der Evaluierung des EU-Projektes EULER im Rahmen des an der FH Köln angesiedelten Projektes EJECT (Evaluation von Subject Gateways des World Wide Web (2001)
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- Date
- 22. 6.2002 19:42:22
-
Heery, R.: Information gateways : collaboration and content (2000)
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- Date
- 22. 6.2002 19:38:54
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Price, A.: NOVAGate : a Nordic gateway to electronic resources in the forestry, veterinary and agricultural sciences (2000)
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- Date
- 22. 6.2002 19:41:00
-
Koch, T.: Quality-controlled subject gateways : definitions, typologies, empirical overview (2000)
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- Date
- 22. 6.2002 19:37:55
-
Mitchell, S.; Mason, J.; Pender, L.: Enabling technologies and service designs for collaborative Internet collection building (2004)
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- Source
- Library hi tech. 22(2004) no.3, S.295-306
-
Schaer, P.: Integration von Open-Access-Repositorien in Fachportale (2010)
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- Source
- Wissensspeicher in digitalen Räumen: Nachhaltigkeit - Verfügbarkeit - semantische Interoperabilität. Proceedings der 11. Tagung der Deutschen Sektion der Internationalen Gesellschaft für Wissensorganisation, Konstanz, 20. bis 22. Februar 2008. Hrsg.: J. Sieglerschmidt u. H.P.Ohly
-
Cervone, F.: Library portals and gateways (2009)
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- Date
- 27. 8.2011 14:22:27
-
Place, E.: Internationale Zusammenarbeit bei Internet Subject Gateways (1999)
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- Date
- 22. 6.2002 19:35:09
