Search (215 results, page 1 of 11)

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Abstract

NewsAgent for Libraries is one of the projects funded by the eLib programme in the UK. Following a brief historical account of the original ideas behind the project, describes the main stages in developing the project: which aims to create a user configurable electronic news and current awareness service for library and information professionals with a mixture of content streams, including metadata. Users' interests are specified by profiles which are then matched with incoming records so that users are alerted by electronic mail of items of potential interest. Examples of creating profiles and of some of the 'input feeds' in the project are given as well as an example of the use of the Dublic Core metadata format for describing resources covered in NewsAgent

Date

22. 2.1999 17:50:10

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Abstract

The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information

Date

22. 2.1999 19:29:43

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Abstract

The "teaching librarian" or "librarian as teacher" is a professional role that has been discussed in the literature of library and information science in recent decades, particularly in relation to bibliographic instruction and information literacy development. This paper reports on a small-scale research project, undertaken in 2002, that investigated the demand for library professionals with knowledge of or skills in instructional techniques and strategies. The project was based on an extensive literature review, plus content analysis of library and information science job advertisements on the international LIBJOBS listserv. The literature review has been updated for this BOBCATSSS paper, as have aspects of the content analysis, in order to provide delegates with more recent information. The idea of a teaching role for librarians is far from new. Michael Lorenzen (2002) has traced academic library-based instruction as far back as the seventeenth century when German academic libraries provided instructional programmes for library users. In academic and school libraries in the nineteenth century it usually took the form of "library orientation" - making sure that students and faculty knew how to find the books and other material for their courses. In the United States, some American university librarians were lecturing to students as early as the 1880s (Lorenzen, 2002). In nineteenth and early twentieth century public libraries, library instruction often took the form of literature promotion or reading promotion activities for children and young people, and even of "lessons" on how to look after books, right down to the need for washing hands before handling books. The introduction of card catalogues and classification systems such as the Dewey Decimal Classification resulted in a need for user education in all kinds of libraries, with sessions based on topics such as "The card catalogue: The key to the library" and "How to find a book on the shelves". The introduction of automated catalogues from the 1960s, and later, databases on CD-ROMs, online information services for end users, and the Internet, have increased the need and demand for formal and informal user education, regardless of the type and size of library. Indeed, there is no doubt that interest in library-based instruction has increased in recent decades: on the basis of an analysis of the literature related to the instructional role of librarians, Edwards (1994) noted that "during the past quarter century, interest and concern for library instruction has grown dramatically", while Marcum said in 2002 that "Over the past decade ... information literacy has emerged as a central purpose for librarians, particularly academic librarians".

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Abstract

The Citizenship Information project investigates an area of growing significance and concern to public libraries in information service provision. Citizenship information and the role of information in helping the public to participate in the democratic process, in particular via electronic democracy, are at present highly significant issues, both for the information profession and for those involved in political life. Although there has been much comment on these and related concepts, there has been no attempt to gather evidence (positive or negative) as to the general public's interest in and need for citizenship information. Indeed, part of the project involved the attempt to achieve a better definition of citizenship information both in terms of the subject categories which it subsumes and of the respondents' perceptions of the kinds of information that might be connoted by the term. The researchers did not want to impose a definition on respondents but rather to develop and formalise one that would emerge from the data collected. This project seeks to investigate the extent to which members of the public in the UK have expressed or unexpressed needs for citizenship information, and to explore their preferred routes to the acquisition of such information. The project constitutes a piece of basic research, which would have implications for a range of information service providers. This paper reviews the theoretical and methodological approaches.

Date

22. 3.2002 8:53:04

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Abstract

The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).

Date

22. 3.2002 9:43:33

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Abstract

This article marries the study of serious leisure pursuits with library and information science's (LIS) interest in people's everyday use, need, seeking, and sharing of information. Using a qualitative approach, the role of information as a phenomenon was examined in relation to the leisure activity of hobbyist collecting. In the process, a model and a typology for these collectors were developed. We find that the information needs and information seeking of hobbyist collectors is best represented as an interrelationship between information and object needs, information sources, and interactions between collectors and their publics. Our model of the role of information in a particular domain of hobbyist collecting moves away from the idea of one individual seeking information from formal systems and shifts towards a model that takes seriously the social milieu of a community. This collecting community represents a layer of a social system with complex interactions and specialized information needs that vary across collector types. Only the serious collectors habitually engage in information seeking and, occasionally, in information dissemination, in the traditional sense, yet information flows through the community and serves as a critical resource for sustaining individual and communal collecting activities.

Date

22. 3.2009 18:01:49

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Abstract

The present essay is based on research funded by the German Ministry of Economics and Technology and carried out by the Munich School of Philosophy (Prof. Godehard Brüntrup) in cooperation with the IT company Comelio GmbH. It is concerned with setting up the philosophical framework for a systematic, hierarchical and categorical account of questions and answers in order to use this framework as an ontology for software engineers who create a tool for intelligent questionnaire design. In recent years, there has been considerable interest in programming software that enables users to create and carry out their own surveys. Considering the, to say the least, vast amount of areas of applications these software tools try to cover, it is surprising that most of the existing tools lack a systematic approach to what questions and answers really are and in what kind of systematic hierarchical relations different types of questions stand to each other. The theoretical background to this essay is inspired Barry Smith's theory of regional ontologies. The notion of ontology used in this essay can be defined by the following characteristics: (1) The basic notions of the ontology should be defined in a manner that excludes equivocations of any kind. They should also be presented in a way that allows for an easy translation into a semi-formal language, in order to secure easy applicability for software engineers. (2) The hierarchical structure of the ontology should be that of an arbor porphyriana.

Date

9. 2.2017 19:22:59

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Abstract

Presents the findings of Baltimore librarians on communication behaviour in reference libraries when answering enquiries from the public. Lists the 8 brhaviour groups consisting of approachability, being at the same level as the reader, comfort and interest, listening, inquiring, searching, informing and follow up

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Abstract

Reports on a recent review of the literature of 'information behaviour' as it is studied in a variety of disciplines, other than information science. As a result of the review, identifies areas of research interest to information science and proposes a general model information behaviour

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Abstract

Given the aging world, it is important to understand older adults' everyday life information seeking (ELIS), which plays a vital role in healthy aging in later life. The present study analyzed national survey data collected by the Pew Research Center in 2016 based on Savolainen's ELIS model. The model's core concept, mastery of life, was measured in terms of general coping style to find information (cognitive vs. affective) and expectations about the findability of necessary information (optimistic vs. pessimistic). Weighted multiregression analyses were conducted to examine the associations between mastery of life and ELIS behavior of older Americans (65 years or older) in terms of breath and depth of interest in everyday topics, holding other sociocultural and demographic factors constant. The results showed a cognitive, as opposed to affective, coping style was associated with a wider range of ELIS topics and a deeper level of interest in political and cultural topics. However, whether an individual had an optimistic or pessimistic perspective toward information seeking was not associated with the variety or depth of interest in everyday topics. Neither dimension was related to the depth of interest in sports topics. Practical, theoretical, and methodological implications of the findings are provided.

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Abstract

This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users

Date

22. 3.2002 8:51:28

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Abstract

The current interest in reference evaluation has its roots in the unobtrusive testing begun 20 years ago. Evaluation before that was centred on criteria of quantity rather than quality. When unobstrusive testing began reporting accuracy rates hovering in the 50% range, reference services responded by exploring a variety of techniques to measure quality of service including unobstrusive testing, user surveys, and peer review. Methods to improve reference service, such as training workshops, peer coaching, and changes in organizational climate are also beginning to be critically examined

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Abstract

Public and academic reference librarians play a vital role in the informational needs of a democratic society. The importance of law and government to daily life negates the philosophy of legal bibliography solely for special librarians. Traditional views have stifled the intellectual growth of non law librarians. Outlining the significance of legal reference resources to the democratic process attempts to raise the consciousness of non law librarians untutored in their use. The interest and support of public and academic reference librarians is needed to encourage administrators to provide staff development to close this informational gap

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Abstract

From 1978 to 1990 the College of Engineering, Michigan University, offered a course: 'Technical Communications: Information Resources for Engineers' to students working on research projects. Reports results of a 1993 follow up study, to assess the impact of the course. The study also revealed that many engineers have access to the tools needed for electronic information retrieval, and that while few receive formal training in their use, there is widespread interest in learning more

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Abstract

Presents the guidelines produced by the American Library Association, Reference and User Services Association, Ad Hoc Committee on Behavioral Guidelines for Reference and Information Services, designed to provide librarians and information profesionals with specific advice on how to approach the behavioural aspects of staff-user interaction. Issues addressed include: approachability; interest; listening and inquiring; searching and the follow up

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Abstract

A Norwegian clandestine survey of the quality of reference services which was presented in 1994 in 'Can the library find the answer?' aroused great interest and involvement in Sweden as well. It also raised the question of what result would be found in an equivalent Swedish study. Describes such a study, undertaken in 1995. Gives possible reasons for the poor results and discusses what might be done to improve the situation

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Abstract

Defines reference service and discusses Ranganathan's interpretation of and contribution to reference service under the following headings; development of reference service; 4 categories and holistic view of reference service; analyses of reference work and service; reference service and humanism; flair of the reference librarian; symbiosis of reference service and classification; and relevance of Ranganathan's contribution

Source

CLIS observer. 9(1992) nos.1/2, S.16-22

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Abstract

Summarizes results of a survey of 1.495 libraries carried out by the National Commission on Libraries and Information SCience (NCLIS) which sought to provide benchmark data for public library use of the Internet. Covers: connections to the Internet, type of connection and network provider, average cost of connection and future resource allocation, uses of the Internet, Internet-based user services, public access terminals, provision of hard-copy materials, community information services, computers and phone lines, factors affecting involvement with the Internet, primrary motivation for interest in the Internet, roles perceived as appropriate for public libraries and federal government. The study includes recommendations for policy makers, public libraries and the NCLIS

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Abstract

Outlines the activities involved in developing a community on line information system and the not for profit organisation which was established to run it. The catalyst for the system was Rockford Public Library, Illinois and includes the mission statement, guiding principles, policy statements, standing committees and their goals and objectives during the first year of operation. Funding, staffing, users, and information providers are also discussed. The Sinnissippi Valley Information Network now provides the local community with access to the Internet, a wide range of state information such as property tax records, council minuates and library holdings, as well as WEB pages. The only area of disappointment has been the lack of interest by schools. Sets out 11 suggestions for those considering starting a similar venture