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Abstract

Natural Language Processing (NLP) techniques have been successfully used to automatically extract information from unstructured text through a detailed analysis of their content, often to satisfy particular information needs. In this paper, an automatic concept map construction technique, Fuzzy Association Concept Mapping (FACM), is proposed for the conversion of abstracted short texts into concept maps. The approach consists of a linguistic module and a recommendation module. The linguistic module is a text mining method that does not require the use to have any prior knowledge about using NLP techniques. It incorporates rule-based reasoning (RBR) and case based reasoning (CBR) for anaphoric resolution. It aims at extracting the propositions in text so as to construct a concept map automatically. The recommendation module is arrived at by adopting fuzzy set theories. It is an interactive process which provides suggestions of propositions for further human refinement of the automatically generated concept maps. The suggested propositions are relationships among the concepts which are not explicitly found in the paragraphs. This technique helps to stimulate individual reflection and generate new knowledge. Evaluation was carried out by using the Science Citation Index (SCI) abstract database and CNET News as test data, which are well known databases and the quality of the text is assured. Experimental results show that the automatically generated concept maps conform to the outputs generated manually by domain experts, since the degree of difference between them is proportionally small. The method provides users with the ability to convert scientific and short texts into a structured format which can be easily processed by computer. Moreover, it provides knowledge workers with extra time to re-think their written text and to view their knowledge from another angle.

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Abstract

This paper addresses a bibliometric methodology to discover the structure of the scientific 'landscape' in order to gain detailed insight into the development of MD fields, their interaction, and the transfer of knowledge between them. This methodology is appropriate to visualize the position of MD activities in relation to interdisciplinary MD developments, and particularly in relation to socio-economic problems. Furthermore, it allows the identification of the major actors. It even provides the possibility of foresight. We describe a first approach to apply bibliometric mapping as an instrument to investigate characteristics of knowledge transfer. In this paper we discuss the creation of 'maps of science' with help of advanced bibliometric methods. This 'bibliometric cartography' can be seen as a specific type of data-mining, applied to large amounts of scientific publications. As an example we describe the mapping of the field neuroscience, one of the largest and fast growing fields in the life sciences. The number of publications covered by this database is about 80,000 per year, the period covered is 1995-1998. Current research is going an to update the mapping for the years 1999-2002. This paper addresses the main lines of the methodology and its application in the study of knowledge transfer.

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Date

22. 3.2008 14:46:06

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Date

22. 4.2003 11:45:36

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Date

3. 5.1997 8:44:22

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Content

"Ob man als Terrorist einen Anschlag gegen die Vereinigten Staaten plant, als Kassierer Scheine aus der Kasse unterschlägt oder für bestimmte Produkte besonders gerne Geld ausgibt - einen Unterschied macht Data-Mining-Software da nicht. Solche Programme analysieren riesige Daten- mengen und fällen statistische Urteile. Mit diesen Methoden wollen nun die For- scher des "Information Awaren in den Vereinigten Staaten Spuren von Terroristen in den Datenbanken von Behörden und privaten Unternehmen wie Kreditkartenfirmen finden. 200 Millionen Dollar umfasst der Jahresetat für die verschiedenen Forschungsprojekte. Dass solche Software in der Praxis funktioniert, zeigen die steigenden Umsätze der Anbieter so genannter Customer-Relationship-Management-Software. Im vergangenen Jahr ist das Potenzial für analytische CRM-Anwendungen laut dem Marktforschungsinstitut IDC weltweit um 22 Prozent gewachsen, bis zum Jahr 2006 soll es in Deutschland mit einem jährlichen Plus von 14,1 Prozent so weitergehen. Und das trotz schwacher Konjunktur - oder gerade deswegen. Denn ähnlich wie Data-Mining der USRegierung helfen soll, Terroristen zu finden, entscheiden CRM-Programme heute, welche Kunden für eine Firma profitabel sind. Und welche es künftig sein werden, wie Manuela Schnaubelt, Sprecherin des CRM-Anbieters SAP, beschreibt: "Die Kundenbewertung ist ein zentraler Bestandteil des analytischen CRM. Sie ermöglicht es Unternehmen, sich auf die für sie wichtigen und richtigen Kunden zu fokussieren. Darüber hinaus können Firmen mit speziellen Scoring- Verfahren ermitteln, welche Kunden langfristig in welchem Maße zum Unternehmenserfolg beitragen." Die Folgen der Bewertungen sind für die Betroffenen nicht immer positiv: Attraktive Kunden profitieren von individuellen Sonderangeboten und besonderer Zuwendung. Andere hängen vielleicht so lauge in der Warteschleife des Telefonservice, bis die profitableren Kunden abgearbeitet sind. So könnte eine praktische Umsetzung dessen aussehen, was SAP-Spreche-rin Schnaubelt abstrakt beschreibt: "In vielen Unternehmen wird Kundenbewertung mit der klassischen ABC-Analyse durchgeführt, bei der Kunden anhand von Daten wie dem Umsatz kategorisiert werden. A-Kunden als besonders wichtige Kunden werden anders betreut als C-Kunden." Noch näher am geplanten Einsatz von Data-Mining zur Terroristenjagd ist eine Anwendung, die heute viele Firmen erfolgreich nutzen: Sie spüren betrügende Mitarbeiter auf. Werner Sülzer vom großen CRM-Anbieter NCR Teradata beschreibt die Möglichkeiten so: "Heute hinterlässt praktisch jeder Täter - ob Mitarbeiter, Kunde oder Lieferant - Datenspuren bei seinen wirtschaftskriminellen Handlungen. Es muss vorrangig darum gehen, einzelne Spuren zu Handlungsmustern und Täterprofilen zu verdichten. Das gelingt mittels zentraler Datenlager und hoch entwickelter Such- und Analyseinstrumente." Von konkreten Erfolgen sprich: Entlas-sungen krimineller Mitarbeiter-nach Einsatz solcher Programme erzählen Unternehmen nicht gerne. Matthias Wilke von der "Beratungsstelle für Technologiefolgen und Qualifizierung" (BTQ) der Gewerkschaft Verdi weiß von einem Fall 'aus der Schweiz. Dort setzt die Handelskette "Pick Pay" das Programm "Lord Lose Prevention" ein. Zwei Monate nach Einfüh-rung seien Unterschlagungen im Wert von etwa 200 000 Franken ermittelt worden. Das kostete mehr als 50 verdächtige Kassiererinnen und Kassierer den Job.

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Date

11. 5.2008 19:49:22

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Date

23. 3.2008 19:10:22