Schamber, L.; Bateman, J.: Relevance criteria uses and importance : progress in development of a measurement scale (1999)
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- Abstract
- The criteria employed by end-users in making relevance judgments can be powerful and useful indicators of the values users ascribe to a variety of factors in their information seeking and use situations. This paper describes intermediate results in a long-term project intended to develop a measurement scale based on users' relevance criteria. The five tests that are reported here have involved 350 users in an effort to progressively refine and validate the scale content. The range of research questions and types of users and information environments have gradually been expanded to assess the adaptability and transferability of the instrument. The instrument provides quantitative data, notably criterion importance ratings that can be analyzed using several techniques. The substantive findings confirm those of previous studies on relevance evaluation behavior
