Search (34 results, page 1 of 2)

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Abstract

Purpose The purpose of this paper is to contribute to the creation of a holistic picture of information behavior by examining the connections between information seeking and sharing. Design/methodology/approach Conceptual analysis is used to focus on the ways in which the researchers have modeled the interplay of information seeking and sharing. The study draws on conceptual analysis of 27 key studies examining the above issue, with a focus on the scrutiny of six major models for information behavior. Findings Researchers have employed three main approaches to model the relationships between information seeking and sharing. The indirect approach conceptualizes information seeking and sharing as discrete activities connected by an intermediating factor, for example, information need. The sequential approach assumes that information seeking precedes information sharing. From the viewpoint of the interactive approach, information seeking and sharing appear as mutually related activities shaping each other iteratively or in a cyclical manner. The interactive approach provides the most sophisticated research perspective on the relationships of information seeking and sharing and contributes to holistic understanding of human information behavior. Research limitations/implications As the study focuses on information seeking and sharing, no attention is devoted to other activities constitutive of information behavior, for example, information use. Originality/value The study pioneers by providing an in-depth analysis of the connections of information seeking and information sharing.

Date

20. 1.2015 18:30:22

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Abstract

Purpose The purpose of this paper is to elaborate the picture of the motivators for information behaviour by examining the nature of information need as a trigger and driver of information seeking. Design/methodology/approach Conceptual analysis focusing on the ways in which the researchers have conceptualized information need in models for human information behaviour (HIB). The study draws on conceptual analysis of 26 key studies focusing on the above topic. Findings Researchers have employed two main approaches to conceptualize information needs in the HIB models. First, information need is approached as a root factor which motivates people to identify and access information sources. Second, information need is approached as a secondary trigger or driver determined by more fundamental factors, for example, the information requirements of task performance. The former approach conceptualizes information need as a trigger providing an initial impetus to information seeking, while the latter approach also depicts information need as a driver that keeps the information-seeking process in motion. The latter approach is particularly characteristic of models depicting information seeking as a cyclic process. Research limitations/implications As the study focuses on information need, no attention is devoted to related constructs such as anomalous state of knowledge and uncertainty. Originality/value The study pioneers by providing an in-depth analysis of the nature of information need as a trigger and driver of information seeking. The findings refine the picture of motivators for information behaviour.

Date

20. 1.2015 18:30:22

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Abstract

Presents an overview of research on information use. The majority of use and user studies are surveys which focus on the consulting of different information sources and channels. In most studies, however, the substantial issues of information use are omitted. Discusses conceptual and terminological questions of information use and knowledge utilization. No consensus on the definition of these concepts exists among researchers because they can have no direct access to individual processes of information use. Examines the contributions made to information use theory by Brenda Dervin and Robert S. Taylor. Reviews the categories of uses specified in Dervin's sense making theory and discusses Taylor's concept of information use environments. Considers some methodological questions concerning the challenges of empirical research on information use

Footnote

Research on information use in the field of information studies

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Abstract

Reviews the sense-making theory which is based on constructivist assumptions on human information seeking and use. Focuses on the uses epistemic and practical interests of the theory, discussing them in relation to the interests of the traditional intermediary-centered approach. Sense-making theory is a programmatic research effort suggesting user-centered ideas for the conceptualization of the information seeking and use. Its contribution to LIS research is critique to the limitations of the traditional intermediary-centred approach

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Abstract

The author reflects the conceptual and practical questions of network competence in the context of information seeking. Network competence is seen as one of the information-related competences and is defined as the mastery of four major areas: knowledge of information resources available on the Internet, skilled use of the ICT tools to access information, judgment of the relevance of information, and communication. Drawing on the ideas of the social cognitive theory developed by Albert Bandura, a model of network competence is introduced in order to discuss network competence "in action". In the model, network competence is put in practical context by relating five major factors: network competence, self-efficacy, outcome expectations, affective factors such as anxiety, and experiences received from information seeking on the Internet. Particular attention is devoted to the connections between network competence and self-efficacy which denote a person's judgment of his or her ability to organize and execute action, such as finding information on the Web.

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies and tactics for information seeking and searching by focusing on the heuristic elements of such strategies and tactics. Design/methodology/approach A conceptual analysis of a sample of 31 pertinent investigations was conducted to find out how researchers have approached heuristics in the above context since the 1970s. To achieve this, the study draws on the ideas produced within the research programmes on Heuristics and Biases, and Fast and Frugal Heuristics. Findings Researchers have approached the heuristic elements in three major ways. First, these elements are defined as general level constituents of browsing strategies in particular. Second, heuristics are approached as search tips. Third, there are examples of conceptualizations of individual heuristics. Familiarity heuristic suggests that people tend to prefer sources that have worked well in similar situations in the past. Recognition heuristic draws on an all-or-none distinction of the information objects, based on cues such as information scent. Finally, representativeness heuristic is based on recalling similar instances of events or objects and judging their typicality in terms of genres, for example. Research limitations/implications As the study focuses on three heuristics only, the findings cannot be generalized to describe the use of all heuristic elements of strategies and tactics for information seeking and searching. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the heuristic elements are conceptualized in the context of information seeking and searching. The findings contribute to the elaboration of the conceptual issues of information behavior research.

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Abstract

The study focuses on the ways in which people define their source preferences in the context of seeking problem-specific information for non-work purposes. The conceptual framework draws on two major concepts, that is, information source horizon and information pathways. The former denotes the ways information sources are mapped in preference order in an imaginary field, while information pathways refers to the sequences in which sources placed on the information source horizon are actually used. The empirical part of the study draws on semi-structured interviews with 18 individuals active in environmental issues. Human sources and the Internet were preferred most strongly in seeking for problem-based information. The major source preferences were content of information, and availability and accessibility. Usability of information sources and user characteristics were mentioned less frequently as preference criteria. Typically, information pathways consisted of the use of 3-4 sources. On average, human and networked sources were favored in the early phases of information seeking. Printed media such as magazines and organizational sources were often used to complement information received from human sources and the Internet. However, the source preferences varied considerably, depending on the requirements of the problem at hand.

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Abstract

This article elaborates the picture of information use from the perspective of interpreting informational cues about the attributes of entities. It is assumed that such activity draws on cognitive mechanisms that are employed as the constituents of diverse interpretation approaches to informational cues. The empirical data of the study were gathered by means of think aloud method from 16 prospective homebuyers in 2008. The participants interpreted informational cues available in announcements published in a printed housing listing issue and a Web-based information system serving the needs of prospective homebuyers. The data were examined by means of qualitative content analysis. By drawing on the findings of Zhang and her associates, the study revealed 7 cognitive mechanisms: identification of key attributes, specification, evaluation, comparison by similarity, comparison by differentiation, explanation, and conclusion. Three major approaches employed in the interpetation of informational cues were identified. The descriptive-evaluative approach draws on the identification and evaluation of individual attributes of an entity. The comparative approach is more sophisticated because it is based on the evaluation of the attributes by their perceived similarity or differentiation. Finally, the explanatory approach draws on the identification of attributes with causal potential.

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Abstract

Presents a study of information seeking behaviour and information use viewed from the social constructionist viewpoint. Introduces social constructionism and presents a social constructionist critique of previous research into information use. Reviews generally the nature of discursive action and its analysis and focuses on the principle issue of information use as a discursive action

Source

Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a

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Abstract

The conceptual issues of information use are discussed by reviewing the major ideas of sense-making methodology developed by Brenda Dervin. Sense-making methodology approaches the phenomena of information use by drawing on the metaphor of gap-bridging. The nature of this metaphor is explored by utilizing the ideas of metaphor analysis suggested by Lakoff and Johnson. First, the source domain of the metaphor is characterized by utilizing the graphical illustrations of sense-making metaphors. Second, the target domain of the metaphor is analyzed by scrutinizing Dervin's key writings on information seeking and use. The metaphor of gap-bridging does not suggest a substantive conception of information use; the metaphor gives methodological and heuristic guidance to posit contextual questions as to how people interpret information to make sense of it. Specifically, these questions focus on the ways in which cognitive, affective, and other elements useful for the sense-making process are constructed and shaped to bridge the gap. Ultimately, the key question of information use studies is how people design information in context.

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Abstract

This study focuses on the ways in which people define their source preferences in the context of seeking orienting information for nonwork purposes. The conceptual framework of the study combines ideas drawn from social phenomenology and information-seeking studies. The study utilizes Alfred Schutz's model describing the ways in which actors structure everyday knowledge into regions of decreasing relevance. It is assumed that this structuring based on the actor's interest at hand is also reflected in the ways in which an actor prefers information sources and channels. The concept of information source horizon is used to elicit articulations of source preferences. The empirical part of the study draws on interviews with 20 individuals active in environmental issues. Printed media (newspapers), the Internet, and broadcast media (radio, television) were preferred in seeking for orienting information. The major source preferences were content of information, and availability and accessibility. Usability of information sources, user characteristics such as media habits, and situational factors were mentioned less frequently as preference criteria.

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Abstract

This study investigates the argument patterns in Yahoo! Answers, a major question and answer (Q&A) site. Mainly drawing on the ideas of Toulmin (), argument pattern is conceptualized as a set of 5 major elements: claim, counterclaim, rebuttal, support, and grounds. The combinations of these elements result in diverse argument patterns. Failed opening consists of an initial claim only, whereas nonoppositional argument pattern also includes indications of support. Oppositional argument pattern contains the elements of counterclaim and rebuttal. Mixed argument pattern entails all 5 elements. The empirical data were gathered by downloading from Yahoo! Answers 100 discussion threads discussing global warming-a controversial topic providing a fertile ground for arguments for and against. Of the argument patterns, failed openings were most frequent, followed by oppositional, nonoppositional, and mixed patterns. In most cases, the participants grounded their arguments by drawing on personal beliefs and facts. The findings suggest that oppositional and mixed argument patterns provide more opportunities for the assessment of the quality and credibility of answers, as compared to failed openings and nonoppositional argument patterns.

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Abstract

Purpose - The purpose of this paper is to elaborate the picture of the nature of integrated models for information behaviour from the perspective of conceptual growth in this field of study. Design/methodology/approach - Conceptual analysis focusing on the ways in which the researchers have developed integrated models. The study concentrates on seven key models proposed by Bates, Choo and associates, Godbold, Robson and Robinson, and Wilson. Findings - Researchers have employed four main approaches to develop integrated models. First, such frameworks are based on the juxtaposition of individual models. Second, integrated models are built by cross-tabulating the components of diverse models. Third, such models are constructed by relating similar components of individual models. Finally, integrated models are built by incorporating components taken from diverse frameworks. The integrated models have contributed to conceptual growth in three major ways: first, by integrating formerly separate parts of knowledge; second, by generalizing and explaining lower abstraction-level knowledge through higher level constructs; and third, by expanding knowledge by identifying new characteristics of the object of study. Research limitations/implications - The findings are based on the comparison of seven models only. The integrated frameworks of information retrieval were excluded from the study. Originality/value - The study pioneers by providing an in-depth analysis the nature of integrated models for information behaviour. The findings contribute to the identification of the key factors of information behaviour.

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies for information searching and seeking by reviewing the conceptualizations on this topic in the field of library and information science (LIS). Design/methodology/approach The study draws on Henry Mintzberg's idea of strategy as plan and strategy as pattern in a stream of actions. Conceptual analysis of 57 LIS investigations was conducted to find out how researchers have approached the above aspects in the characterizations of information search and seeking strategies. Findings In the conceptualizations of information search and information seeking strategies, the aspect of strategy as plan is explicated most clearly in text-book approaches describing the steps of rational web searching. Most conceptualizations focus on the aspect of strategy as pattern in a stream of actions. This approach places the main emphasis on realized strategies, either deliberate or emergent. Deliberate strategies indicate how information search or information seeking processes were oriented by intentions that existed previously. Emergent strategies indicate how patterns in information seeking and seeking developed in the absence of intentions, or despite them. Research limitations/implications The conceptualizations of the shifts in information seeking and searching strategies were excluded from the study. Similarly, conceptualizations of information search or information retrieval tactics were not examined. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the key aspects of strategy are conceptualized in the classifications and typologies of information seeking and searching strategies. The findings contribute to the elaboration of the conceptual space of information behaviour research.

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Abstract

Purpose Drawing on the ideas of conversation analysis (CA), the purpose of this paper is to elaborate the picture of dialogical information seeking and sharing. To this end, information seeking and sharing are approached as interactive online talk occurring in an asynchronous discussion forum. Design/methodology/approach The conceptual framework is based on the elaboration of Schegloff's model for sequence organisation in spoken conversation. As a result, ten categories constitutive of asynchronous online talk were identified. It was further examined how online talk of this type is structured by expanded question - answers adjacency pairs and how such pairs are constitutive of dialogical information seeking and sharing. This question was explored by scrutinising 20 discussion threads downloaded from a do-it-yourself related online forum. Findings Four ideal typical patterns of asynchronous online talk were identified. Answering the question is a basic pattern of online talk, based on the provision of responses to an individual request. Specifying the answer, broadening the discussion topic and challenging the answer represent more sophisticated patterns incorporating post-expansions of diverse kind. Research limitations/implications As the study focusses on four patterns constitutive of online talk occurring in a particular domain, the findings cannot be generalised to depict the phenomena of dialogical information interaction as a whole. Further research is needed to scrutiny the particular features of asynchronous online talk in the context of dialogical information interaction. Originality/value The paper pioneers by examining the potential of CA in the micro-level study of dialogical information seeking and sharing structured by expanded adjacency pairs. The findings also identify the limitations of the conversation analytic methodology in the study of asynchronous online discourse.

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Abstract

The study elaborates the picture of the relationships between information and power by examining how informational and expert power appear in the characterizations of cognitive authority presented in the research literature. The study draws on the conceptual analysis of 25 key studies on the above issues. Mainly focusing on Patrick Wilson's classic notion of cognitive authority, it was examined how informational power and expert power are constitutive of authority of this kind, and how people subject to the influence of cognitive authorities trust or challenge such authorities. The findings indicate that researchers have characterized the features of expert power inherent in cognitive authority by diverse qualifiers such as competence and trustworthiness of information sources considered authoritative. Informational power has mainly been approached in terms of irrefutability of individual arguments and facts offered by cognitive authorities. Both forms of power are persuasive in nature and information seekers can trust or challenge them by drawing on their experiential knowledge in particular. The findings also highlight the need to elaborate the construct of cognitive authority by rethinking its relevance in the networked information environments where the traditional picture of authoritative information sources is eroding.

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Abstract

This study aims to elaborate the picture of the relationships between information and power by examining how expert power appears in the characterizations of gatekeeping presented in the research literature. Design/methodology/approach This study uses conceptual analysis for examining how expert power is constitutive of the construct of gatekeeper and how people subject to the influence of gatekeeping trust or challenge the expert power attributed to gatekeepers. The study draws on the analysis of 40 key studies on the above issues. Findings Researchers have mainly constructed the gatekeepers' expert power in terms of superior knowledge and skills applicable to a specific domain, coupled with an ability to control or facilitate access to information. The gatekeeper's expert power has been approached as a contextual factor that facilitates rather than controls access to information. The power relationships between the gatekeepers and those subject to gatekeeping vary contextually, depending on the extent to which the latter have access to alternative sources of information. The findings highlight the need to elaborate the construct of gatekeeping by rethinking its relevance in the networked information environments where the traditional picture of gatekeepers controlling access to information sources is eroding. Research limitations/implications As the study focuses on how expert power figures in gatekeeping, no attention is devoted to the role of social power of other types, for example, reward power and referent power. Originality/value The study pioneers by providing an in-depth analysis of the nature of expert power as a constituent of gatekeeping.

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Abstract

Issues of becoming an Internet user primarily in non-work contexts are discussed. The author reviews individual, social and economic factors motivating network use. Main findings of an empirical study based on the interviews of 23 Finns in 1997 are analysed. In addition, comparisons are made with the findings of the Consumer Research Project (1996-98), conducted in Finland. The main motivating factors leading to network use were the requirements of work and study; also making everyday transactions easier, for example by home banking, was seen as important. The network connections were also acquired for keeping in contact with others and for hobbies, whereas entertainment purposes were not valued.

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Abstract

Purpose - The purpose of this paper is to elaborate the conceptual picture of the relationships between the affective and cognitive factors in information seeking and use. Design/methodology/approach - Conceptual analysis focusing on the ways in which the affective and cognitive factors and their interplay are approached in the Information Search Process model developed by Carol Kuhlthau, and the Social-Biological Information Technology model elaborated by Diane Nahl. Findings - Kuhlthau's model approaches the cognitive factors (thoughts) and affective factors (feelings) and affective-cognitive factors (mood) as integral constituents of the six-stage information search process. Thoughts determine the valence of feelings (positive or negative), while mood opens or closes the range of possibilities in a search. Nahl's taxonomic model defines the affective and cognitive factors as components of a biologically determined process serving the ends of adaptation to information ecology. The interplay of the above factors is conceptualized by focusing on their mutual roles in the cognitive and affective appraisal of information. Research limitations/implications - The findings are based on the comparison of two models only. Originality/value - So far, information scientists have largely ignored the study of the interplay between affective and cognitive factors in information seeking and use. The findings indicate that the examination of these factors together rather than separately holds a good potential to elaborate the holistic picture of information seeking and use.

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Abstract

The aim of the study was to develop an empirical measure for everyday information mastering (EIM). EIM describes the ways that individuals, based on their beliefs, attitudes, and expectations, orient themselves to information as a resource of everyday action. The key features of EIM were identified by conceptual analysis focusing on three EIM frameworks. Four modes of EIM-Proactive, Social, Reactive, and Passive-and their 12 constituents were identified. A survey of 39 items was developed in two pilot studies to operationalize the identified modes as measurable EIM constituents. The respondents in the main study were upper secondary school students (n = 412). Exploratory factor analysis (EFA) was applied to validate subscales for each EIM constituent. Seven subscales emerged: Inquiring and Scanning in the Proactive mode, Social media-centered, and Experiential in the Social mode, and Information poor, Overwhelmed, and Blunting in the Passive mode. Two constituents, Serendipitous and Intuitive, were not supported in the EFA. The findings highlight that the core constituents of an individual's everyday information mastering can be operationalized as psychometric scales. The instrument contributes to the systematic empirical study of EIM constituents and their relationships. The study further sheds light on key modes of EIM.