Search (36 results, page 1 of 2)

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Date

9. 2.2008 17:52:22

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Abstract

This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.

Date

22. 3.2009 18:54:15

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Abstract

This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users

Date

22. 3.2002 8:51:28

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Date

22. 1.2000 17:52:11

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Abstract

Part 2 of an article reporting results of a questionnaire survey of library users' perceptions of reference librarians' body language aims and its influence on the users' satisfaction of the reference interviews

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Abstract

There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.

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Abstract

Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.

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Abstract

User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.

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Abstract

This study focuses on the ways in which people define their source preferences in the context of seeking orienting information for nonwork purposes. The conceptual framework of the study combines ideas drawn from social phenomenology and information-seeking studies. The study utilizes Alfred Schutz's model describing the ways in which actors structure everyday knowledge into regions of decreasing relevance. It is assumed that this structuring based on the actor's interest at hand is also reflected in the ways in which an actor prefers information sources and channels. The concept of information source horizon is used to elicit articulations of source preferences. The empirical part of the study draws on interviews with 20 individuals active in environmental issues. Printed media (newspapers), the Internet, and broadcast media (radio, television) were preferred in seeking for orienting information. The major source preferences were content of information, and availability and accessibility. Usability of information sources, user characteristics such as media habits, and situational factors were mentioned less frequently as preference criteria.

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Abstract

This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

This two-part article establishes a model of the mediating factors that influence student information behavior concerning electronic or digital information sources that support their learning. The first part reviews the literature that underpinned the development of the research methodology for the Joint Information Systems Committee (JISC) User Behavior Monitoring and Evaluation Framework, as well as the literature that has subsequently helped to develop the model over the 5 years the Framework operated in the United Kingdom, in five cycles of research that were adjusted to meet the emerging needs of the JISC at the time. The literature review attempts to synthesize the two main perspectives in the research studies: (a) smallscale studies of student information behavior; and (b) the studies that focus on the quantitative usage of particular electronic information services in universities, often including implications for training and support. As the review indicates, there are gaps in the evidence concerning the browsing and selection strategies of undergraduate students and the interaction of some of the mediating influences on information behavior. The Framework developed a multimethod, qualitative and quantitative methodology for the continued monitoring of user behavior. This article discusses the methods used and the projectmanagement challenges involved, and concludes that at the outset, intended impacts need to be specified carefully, and that funding needs to be committed at that point for a longitudinal study. A research project on information behavior, intended to inform current policymaking on infrastructure provision, is inherently difficult as behavior changes lag behind provision.

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Abstract

The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form

Source

Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a

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Abstract

Recently, the importance of application of multiple, qualitative methods has been emphasised in the field of information seeking and retrieval research. (See Fidel 1993; Vakkari 1997). One of the earliest and most ambitious attempts to apply multiple methods was the research project on information needs and information services in local authority social services departments. (Wilson & Streatfield 1977; Wilson, et al., 1979; Wilson 1981). In studies on information needs and seeking qualitative methods have gained a leading position in the 1990's (Vakkari 1997: 451). Indisputably, this is the case when looking at recent information needs, seeking and use research carried out by Algon (1997), Ellen (1998), Barry (1995), Byström (1997), Iivonen (1996), Kirk (1997), Kuhlthau (1993), Solomon (1997) and Sonnenwald and Lievrouw (1996). Furthermore, though the approach of the study is qualitative the application of quantitative techniques is not necessarily excluded. In methodological literature attention is paid to integrating qualitative and quantitative techniques. These methods are not opposite but they complement to each other. In a qualitative study various methods can be combined. Triangulation can be seen in two ways: firstly, to ascertain the validity of research; secondly, to employ the methods that are appropriate to the subject investigated. Application of triangulation in the former way aims at the full, 'objective' picture of the subject studied, while the picture obtained in the latter way is like a kaleidoscope. Thus the ultimate reason for triangulating is to gain deeper understanding of the phenomenon studied.

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

Reports a study of 40 audiotaped reference interactions between librarians and public library users. Analyzes the data to identify patterns of interaction, with a focus on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by the users and the effect of these factors for the outcome of the interaction. Compares the results with studies of public library user behaviour in unassisted online catalogue searches. Users' initial query formulations are similar in the 2 situations. In the mediated searches, ambiguities are resolved and users' information needs are determined while interacting with the material on the shelf. Replication of this functionality in the online catalogue's interaction with the user would solve many problems in unassisted end user searches

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Abstract

Reports results of a questionnaire survey, the main purpose of which was to study and understand library users' perceptions of reference librarians' body language and its influence on the users' satisfaction of the reference interviews. The aim was to improve the overall quality of reference services. The study was undertaken in the National Yang-Ming University Library and involved 162 data samples. Describes the statistical methods used and the content analysis applied to the analysis of the data. Findings indicate that users prefer librarians' to adopt an approachable mode: arms relaxed; frequent eye contact; greeting users with a smile; hands unoccupied, and with appropriate hand gestures. Contrarily, preoccupation mode: with arms crossed; frowning; and hands busy with work; conveys an unfriendly message to library users. Concludes that the findings could be a valuable tool for reference librarians to develop their interviewing techniques in terms of body language and so improve the quality of referecne services

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Abstract

This paper is the second part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra-individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterising the information activity of university faculty in an increasingly electronic environment.

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Abstract

This paper is the first part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra- individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterizing the information activity of university faculty in an increasingly electronic environment.

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Abstract

This article reports on a field study of the information behavior of Grade 8 students researching an inquiry-based class history project. Kuhlthau's 7-stage Information Search Process (ISP) model forms the conceptual framework for the study. The aim of the study was to define an end game for the ISP model by answering the following question: How do the student participants' feelings, thoughts, and information behavior lead to the construction of new knowledge? Study findings tentatively indicate that knowledge construction results from an iterative process between the student and information, which can be divided into 3 phases. In the first phase, the students formulate questions from their previous knowledge to start knowledge construction; in the second phase, newly found topic information causes students to ask questions; and in the third phase, the students answer the questions asked by this newly found topic information. Based on these results and Kuhlthau's own ISP stage 7 assessment definition of the ISP model end game, we propose a model of knowledge construction inserted as an extra row in the ISP model framework.

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Abstract

At the start of the academic year reference staff are hard pressed to provide sufficient assistance to first time users of CD-ROMs, who have missed bibliographic instruction classes, or who need more guidance before searching. The literature on CD-ROMs was reviewed, and a survey conducted to estimate the training needs of searchers. It was found that 100% of the inexperienced searchers required assistance while searching, and 50% of their search strategies were later rated as poor. More than half the experienced searchers also needed the librarians assistance, and 31% of this group demonstrated a poor understanding of searching techniques. The survey findings were incorporated into CDIntro, a computer assisted learning package designed by the authors