Anderson, J.: Have users changed their style? : a survey of CD-ROM vs. OPAC product usage (1995)
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- Abstract
- Reports results of a survey of the online searching techniques of 50 university students, undergraduate and graduate, using the OPAC and CD-ROM databases at the Hayden Library, Arizona State University. The type of searching, use of library staff and online help screens, exposure to library user training, and length of time at the terminal for citation versus abstract products were recorded and analyzed. Results indicate that: a balance of online help products and library staff interaction is needed when providing help for users; careful attention needs to be paid to increasing the number of terminals and connections as abstracts are added to the databases being offered on the networks; and that even with exposure to more advanced searching techniques, users till rely on simple subject searching to locate required materials
