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Biddiscombe, R.: CD-ROM and the reference librarian (1997) 0.03

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Biddiscombe, R.: CD-ROM and the reference librarian : the end of innocence (1992) 0.02
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Abstract

Examines the traditional role of the reference librarian and considers changes as the result of information technology. CD-ROMs are revolutionising the way reference services are organised; they change the priorities and affect the basic skills of the staff. The changes that occur are evident in 5 major areas: the range of databases in a multi-media environment; the chnaging function of the reference service; the retraining of staff and users; the changing of reference interview; and the reappraisal of user education