Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987)
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- Abstract
- CD-ROM data bases are being adopted rapidly by libraries and are being made available to end-users. Compares online information retrieval systems and CD-ROM based retrieval systems, assessing structure and content characteristics that contribute to user behaviour. CD-ROM systems are comparable in database content and in interface style, although CD-ROM systems often provide multiple user interfaces, have smaller databases, less time pressure, and no telecommunications requirements. Some of the differences might lead to better retrieval performance by novice users, but many unanswered questions remain about the influence of time pressure, database size, interface style, training, and skill transfer among systems
