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Butkovich, N.J.; Browning, M.M.; Taylor, K.L.: ¬The Reference Expert : a coputerized database utilizing INMAGIC and a WORM drive (1991)
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Bailey, C.W.: ¬The intelligent reference information system project : a merger of CD-ROM LAN and expert system technology (1992)
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Su, S.-F.; Lancaster, F.W.: Evaluation of expert systems in reference service applications (1995)
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