Singh, S.: Ranganathan and reference services (1992)
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- Abstract
- Defines reference service and discusses Ranganathan's interpretation of and contribution to reference service under the following headings; development of reference service; 4 categories and holistic view of reference service; analyses of reference work and service; reference service and humanism; flair of the reference librarian; symbiosis of reference service and classification; and relevance of Ranganathan's contribution
- Source
- CLIS observer. 9(1992) nos.1/2, S.16-22
Singh, S.: From reference to information services : a study on impact of Ranganathan (1992)
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- Abstract
- Presents Ranganathan's ideas on reference service and his division of the process into the following categories: initiation; general help to general modes; ready reference service; and long range reference service. Discusses the mechanism he developed for the analysis of reference service and refers to the stress he laid upon the humanistic side of reference service and its symbiotic relationship with the classification of knowledge. Argues that some of his ideas are still relevant although he was unable to foresee the revolution of reference service by information technology
