Search (299 results, page 1 of 15)

  • × theme_ss:"Informationsdienstleistungen"
  1. Ranta, J.A.: Queens Borough Public Library's Guidelines for cataloging community information (1996) 0.03 
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    Abstract
    Currently, few resources exist to guide libraries in the cataloguing of community information using the new USMARC Format for Cammunity Information (1993). In developing a community information database, Queens Borough Public Library, New York City, formulated their own cataloguing procedures for applying AACR2, LoC File Interpretations, and USMARC Format for Community Information to community information. Their practices include entering corporate names directly whenever possible and assigning LC subject headings for classes of persons and topics, adding neighbourhood level geographic subdivisions. The guidelines were specially designed to aid non cataloguers in cataloguing community information and have enabled library to maintain consistency in handling corporate names and in assigning subject headings, while creating database that is highly accessible to library staff and users
    Source
    Cataloging and classification quarterly. 22(1996) no.2, S.51-69
  2. Johnson, P.: Selecting electronic resources : developing a local decision-making matrix (1996) 0.03 
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    Series
    Cataloging and classification quarterly; vol.22, nos.3/4
    Source
    Electronic resources: selection and bibliographic control. Ed.: L.-Y.W. Pattie, u. B.J. Cox
  3. Aghemo, A.: Anche l'arte ha sue regole : e possibile anche per il bibliotecario del servizio d'informazione fondare la sua attivita su un 'codice' certo? (1993) 0.03 
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    Abstract
    In some areas of librarianship, such as cataloguing and subject classification, there are established rulebooks to guide librarians in their work. Information librarians however have no such aid; their metier is more an art than a profession, since reader queries may concern any aspect of human knowledge. After analysing hundreds of information library reader requests; G. Jahoda and colleagues have sought to formulate self-operating rules for interpreting such queries, utilising the 2 basic elements - what is 'known' and what is 'required' - contained in each request. Lists the categories into which each element breaks down. When presented in matrix form these can indicate the type of reference work to consult to resolve any reader queries
    Date
    6. 4.1996 13:22:31
  4. Cole, C.; Leide, J.E.; Large, A,; Beheshti, J.; Brooks, M.: Putting it together online : information need identification for the domain novice user (2005) 0.02 
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    Abstract
    Domain novice users in the beginning stages of researching a topic find themselves searching for information via information retrieval (IR) systems before they have identified their information need. Pre-Internet access technologies adapted by current IR systems poorly serve these domain novice users, whose behavior might be characterized as rudderless and without a compass. In this article we describe a conceptual design for an information retrieval system that incorporates standard information need identification classification and subject cataloging schemes, called the INIIReye System, and a study that tests the efficacy of the innovative part of the INIIReye System, called the Associative Index. The Associative Index helps the user put together his or her associative thoughts-Vannevar Bush's idea of associative indexing for his Memex machine that he never actually described. For the first time, data from the study reported here quantitatively supports the theoretical notion that the information seeker's information need is identified through transformation of his/her knowledge structure (i.e., the seeker's cognitive map or perspective an the task far which information is being sought).
  5. Grimshaw, J.: ¬The SRIS Classification Scheme (1994) 0.02 
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    Abstract
    Description of the SRIS Classification Scheme, a special scheme devised for the arrangement of the collections of the Science Reference and Information Service in England. It is a successor to the Patent Office Library Classification Scheme drawn up by Wyndham Hulme at the turn of the century
    Object
    SRIS Classification Scheme
  6. Park, H.O.: Use of the Internet via universal access workstation (1996) 0.02 
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    Abstract
    Describes the experience of the Henry Madden Library, California State University at Fresno, in using the Internet for information and reference work
  7. Rowley, J.; Slack, F.: Information kiosks : a taxonomy (2007) 0.02 
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    Abstract
    Purpose - The purpose of this paper is to propose a multi-dimensional taxonomy for information kiosk-based self service technologies (SSTs). This taxonomy has an important contribution to make to the integration of research and development, in relation to information kiosks. There are aspects that may also be extended to e-service, online service and self-service. Design/methodology/approach - The conceptual context for this work is established by a review of previous literature. This focuses on taxonomies and classification schemes relating to information kiosks, traditional services (p-services) and e-services. A comprehensive database of information kiosk technologies and their applications is constructed. Longitudinal observation of the development of information kiosk technologies is the basis for this and has been extended by web research. Findings - An iterative analysis of the kiosk database defines the nature of service delivery from kiosks, and supports the identification and verification of the dimensions and sub-dimensions of the taxonomy. It is informed by earlier classification schemes and taxonomies in the information kiosk, e-service and p-service literature. Originality/value - This taxonomy has four main dimensions: Location, User, Task and Technology. Sub-dimensions are developed for each of these main dimensions. It can be used to classify all information kiosks.
  8. Singh, S.: Ranganathan and reference services (1992) 0.02 
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    Abstract
    Defines reference service and discusses Ranganathan's interpretation of and contribution to reference service under the following headings; development of reference service; 4 categories and holistic view of reference service; analyses of reference work and service; reference service and humanism; flair of the reference librarian; symbiosis of reference service and classification; and relevance of Ranganathan's contribution
    Source
    CLIS observer. 9(1992) nos.1/2, S.16-22
  9. White, M.D.: Questions in reference interviews (1998) 0.01 
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    Abstract
    This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
    Date
    2.12.2005 14:48:22
  10. Clyde, L.A.: ¬The teaching librarian : a literature review and content analysis of job advertisements (2005) 0.01 
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    Abstract
    The "teaching librarian" or "librarian as teacher" is a professional role that has been discussed in the literature of library and information science in recent decades, particularly in relation to bibliographic instruction and information literacy development. This paper reports on a small-scale research project, undertaken in 2002, that investigated the demand for library professionals with knowledge of or skills in instructional techniques and strategies. The project was based on an extensive literature review, plus content analysis of library and information science job advertisements on the international LIBJOBS listserv. The literature review has been updated for this BOBCATSSS paper, as have aspects of the content analysis, in order to provide delegates with more recent information. The idea of a teaching role for librarians is far from new. Michael Lorenzen (2002) has traced academic library-based instruction as far back as the seventeenth century when German academic libraries provided instructional programmes for library users. In academic and school libraries in the nineteenth century it usually took the form of "library orientation" - making sure that students and faculty knew how to find the books and other material for their courses. In the United States, some American university librarians were lecturing to students as early as the 1880s (Lorenzen, 2002). In nineteenth and early twentieth century public libraries, library instruction often took the form of literature promotion or reading promotion activities for children and young people, and even of "lessons" on how to look after books, right down to the need for washing hands before handling books. The introduction of card catalogues and classification systems such as the Dewey Decimal Classification resulted in a need for user education in all kinds of libraries, with sessions based on topics such as "The card catalogue: The key to the library" and "How to find a book on the shelves". The introduction of automated catalogues from the 1960s, and later, databases on CD-ROMs, online information services for end users, and the Internet, have increased the need and demand for formal and informal user education, regardless of the type and size of library. Indeed, there is no doubt that interest in library-based instruction has increased in recent decades: on the basis of an analysis of the literature related to the instructional role of librarians, Edwards (1994) noted that "during the past quarter century, interest and concern for library instruction has grown dramatically", while Marcum said in 2002 that "Over the past decade ... information literacy has emerged as a central purpose for librarians, particularly academic librarians".
  11. Kronenfeld, M.: Theory and implementation of an automated vertical file (1994) 0.01 
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    Abstract
    The Maricopa County Library Center, Phoenix, Ariz., established a computerized vertical file when it opened in 1991. The vertical file was introduced to hold the reference library's pamphlets in vertical file folders. Computerized records are created for the vertical file items and the subject headings assigned to the items are merged with the same subject headings for other formats in the computerized catalogue database. Four criteria were followed when creating and maintaining the vertical file: emphasis of quality over quantity; bibliographic control over each item, development of easy user access to materials; and periodic review for weeding and selection purposes. Describes the use of Pro-Cite as a bibliographic database management system for pamphlets and the method of providing subject access through MARC record templates in the DRA (Data Research Associates) computerized catalogue. Describes procedures for conducting the annual review of the vertical file contents and the results of the first review conducted
  12. Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997) 0.01 
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    Abstract
    Determines how bibliographic instruction in Canadian academic libraries is evolving to meet this need in the current dynamic environment. The survey data revealed that traditional content and delivery continues to be stressed. Technology is reportedly changing bibliographic instruction in positive ways, towards the teaching of critical evaluation and research strategies and incorporating more hand-on user training
    Source
    Canadian journal of information and library science. 22(1997) no.2, S.1-15
  13. Cole, C.; Lin, Y.; Leide, J.; Large, A.; Beheshti, J.: ¬A classification of mental models of undergraduates seeking information for a course essay in history and psychology : preliminary investigations into aligning their mental models with online thesauri (2007) 0.01 
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    Abstract
    The article reports a field study which examined the mental models of 80 undergraduates seeking information for either a history or psychology course essay when they were in an early, exploration stage of researching their essay. This group is presently at a disadvantage when using thesaurus-type schemes in indexes and online search engines because there is a disconnect between how domain novice users of IR systems represent a topic space and how this space is represented in the standard IR system thesaurus. The study attempted to (a) ascertain the coding language used by the 80 undergraduates in the study to mentally represent their topic and then (b) align the mental models with the hierarchical structure found in many thesauri. The intervention focused the undergraduates' thinking about their topic from a topic statement to a thesis statement. The undergraduates were asked to produce three mental model diagrams for their real-life course essay at the beginning, middle, and end of the interview, for a total of 240 mental model diagrams, from which we created a 12-category mental model classification scheme. Findings indicate that at the end of the intervention, (a) the percentage of vertical mental models increased from 24 to 35% of all mental models; but that (b) 3rd-year students had fewer vertical mental models than did 1st-year undergraduates in the study, which is counterintuitive. The results indicate that there is justification for pursuing our research based on the hypothesis that rotating a domain novice's mental model into a vertical position would make it easier for him or her to cognitively connect with the thesaurus's hierarchical representation of the topic area.
  14. Derr, R.L.: Questions: definitions, structure, and classification (1985) 0.01 
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    Abstract
    A conception of the nature and structure of user questions is presented. A classification of questions, in which questions are classified on the basis of their conceptual presupposition, also id presented. Examples of user questions are provided along with an analysis of their structure. Rules for making a structural analysis of questions and for classifying questions are provided. The use of these devices should facilitate the processing of user questions and the performance of information systems
  15. Lapp, E.: Information services and user training in the electronic library (1996) 0.01 
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    Abstract
    Asserts that in the service era electronic products in libraries should be offered in combination with information services. Presents an approach to a reference, information and training services concept which is designed to meet the needs of users of electronic libraries. The approach includes the following aspects: introduction to the library; online training for OPAC searching; searching bibliographic and subject databases; finding relevant information on the Internet; and evaluating of activities
  16. Librarians on the Internet : impact on reference services (1994) 0.01 
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    Content
    Enthält die Beiträge: DIAZ, K.R.: Gatting started on the net; McGILLIS, L.: Gopher searching using Veronica; MARDIKIAN, J.: How to use Veronica to find information on the Internet; SMALL, J.J.: The Internet Goher: a reference tool; SCOTT, R.L.: Geoscience resources on the internet; MORGAN, K.A.: Economic and statistical information on the Internet; MAXYMUK, J.: Science resources on the Internet; KIBBEE, J.: A virtual library for librarians: JANET's bulletin board for libraries; NATALE, J.A.: Texas woman's university and White House communications on the Internet; POLLITZ, J.H.: Internet resources: opportunity knocks at the door; CROMER, D.E., M.E. JOHNSON: The impact of the Internet on communication among reference librarians; SILVA, M., G.F. CARTWRIGHT: The Internet and reference librarians: a question of leadership; HENDERSON, T.: MOOving towards a virtual reference service; ABELS, E.G., P. LIEBSCHER: A new challenge for intermediary-client communication: the electronic network; KALIN, S., C. WRIGHT: Internexus: a partnership for Internet instruction; STEPHENSON, N., D.J. WILLIS: Internet in-service training at the University of New Mexiko General Library; SANTAVICCA, E.F.: The Internet as a reference and research tool: a model for educators; ELLIOTT, C.S.: NREN update, 1993: Washington policy; STARR, S.S.: Evaluating physical science reference sources on the Internet; SEIDEN, P., K.A. NUCKOLLS: Developing a Campus-Wide Information System using the Gopher protocol: a study of collection development and classification issues; PERKINS, J.T.: The first mile down Internet I: development, training, and reference issues in the use of an X Windows interface for Internet access; NEUMAN, M., P. MANGIAFICO: Providing and accessing information via the Internet: the Georgetown catalogue of projects in electronic texts; PARKHURST, C.A., M.L. KWON: The Nevada Academic Libraries Information System: an application of Internet services; TOMER, C.: MIME and electronic reference services; STOREY, T.: The Internet and OCLC: broadening access to the world's information
  17. Bosman, F.; Hollander, F. den; Maanen, L. van: CoBRA/RUG: expert system for user queries (1994) 0.01 
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    Abstract
    The University Library Groningen, COWOG (Centre for Research on Higher Education) and PICA developed a computer assisted bibliographic reference and advisory system (CoBRA). It is an expert system that advises users of the University Library when they want to execute a search for literature on a certain subject. In fact, it produces custom made guides to the literature in the library. Explained is why the system has been built, the architecture of the system is outlined and some comments are made on aspects of implementing such a system, and the need for library cooperation to build expert systems
  18. McCrank, L.J.: Reference expertise : paradigms, strategies, and systems (1993) 0.01 
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    Abstract
    Past trends in reference instruction, query analysis and proloferation of reference tools classed by primary functions into a general typology anticipated the use of paradigm logic, templates, search strategies, and systematic searching in applied Artificial Intelligence research and design of expert system, especially referral and decision-support systems. The approach, methodologies, and technique employed in basic reference and subject-area reference instruction in four graduate library schools, developed first at the University of Maryland after 1976, are reviewed. The advantages and limitations of the latter are discussed to suggest the interplay of personal service, manual tools, and computerized systems for holistic reference programs. Librarians' transition to the automated tools using AI methods might be improved by introducing paradigms, typologies, strategies, and a systems approach in reference instruction for professionals and more generally in bibliographic instruction
  19. Lavin, M.R.: Improving the quality of business reference service (1995) 0.01 
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    Abstract
    Business librarianship is affected by a combination of forces. Among them are the nature of business as a discipline, the characteristics of business publications, and the needs and expectations of business patrons. Business reference queries are almost always complex. To handle them well, the librarian must spend considerable time with each patron. Bibliographic expertise and subject knowledge are also required. Ways to improve the quality of business reference service include a willingness to help patrons devise appropriate search strategies, assisting them in understanding and evaluating search results, investing in self-education, developing service-oriented reference policies, implementing flexible reference desk schedules, and establishing formal staff training programs
  20. Makri, S.; Blandford, A.: Coming across information serendipitously : Part 2: A classification framework (2012) 0.01 
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    Abstract
    Purpose - In "Coming across information serendipitously - Part 1: a process model" the authors identified common elements of researchers' experiences of "coming across information serendipitously". These experiences involve a mix of unexpectedness and insight and lead to a valuable, unanticipated outcome. In this article, the authors aim to show how the elements of unexpectedness, insight and value form a framework for subjectively classifying whether a particular experience might be considered serendipitous and, if so, just how serendipitous. Design/methodology/approach - The classification framework was constructed by analysing 46 experiences of coming across information serendipitously provided by 28 interdisciplinary researchers during critical incident interviews. "Serendipity stories" were written to summarise each experience and to facilitate their comparison. The common elements of unexpectedness, insight and value were identified in almost all the experiences. Findings - The presence of different mixes of unexpectedness, insight and value in the interviewees' experiences define a multi-dimensional conceptual space (which the authors call the "serendipity space"). In this space, different "strengths" of serendipity exist. The classification framework can be used to reason about whether an experience falls within the serendipity space and, if so, how "pure" or "dilute" it is. Originality/value - The framework provides researchers from various disciplines with a structured means of reasoning about and classifying potentially serendipitous experiences.

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