Search (43 results, page 1 of 3)

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Abstract

This study explored undergraduate students' mental models of the Web as an information retrieval system. Mental models play an important role in people's interaction with information systems. Better understanding of people's mental models could inspire better interface design and user instruction. Multiple data-collection methods, including questionnaire, semistructured interview, drawing, and participant observation, were used to elicit students' mental models of the Web from different perspectives, though only data from interviews and drawing descriptions are reported in this article. Content analysis of the transcripts showed that students had utilitarian rather than structural mental models of the Web. The majority of participants saw the Web as a huge information resource where everything can be found rather than an infrastructure consisting of hardware and computer applications. Students had different mental models of how information is organized on the Web, and the models varied in correctness and complexity. Students' mental models of search on the Web were illustrated from three points of view: avenues of getting information, understanding of search engines' working mechanisms, and search tactics. The research results suggest that there are mainly three sources contributing to the construction of mental models: personal observation, communication with others, and class instruction. In addition to structural and functional aspects, mental models have an emotional dimension.

Source

Journal of the American Society for Information Science and Technology. 59(2008) no.13, S.2087-2098

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Abstract

Predicting a researcher's knowledge trajectories beyond their current foci can leverage potential inter-/cross-/multi-disciplinary interactions to achieve exploratory innovation. In this study, we present a method of diffusion-based network analytics for knowledge trajectory recommendation. The method begins by constructing a heterogeneous bibliometric network consisting of a co-topic layer and a co-authorship layer. A novel link prediction approach with a diffusion strategy is then used to capture the interactions between social elements (e.g., collaboration) and knowledge elements (e.g., technological similarity) in the process of exploratory innovation. This diffusion strategy differentiates the interactions occurring among homogeneous and heterogeneous nodes in the heterogeneous bibliometric network and weights the strengths of these interactions. Two sets of experiments-one with a local dataset and the other with a global dataset-demonstrate that the proposed method is prior to 10 selected baselines in link prediction, recommender systems, and upstream graph representation learning. A case study recommending knowledge trajectories of information scientists with topical hierarchy and explainable mediators reveals the proposed method's reliability and potential practical uses in broad scenarios.

Date

22. 6.2023 18:07:12

Source

Journal of the Association for Information Science and Technology. 74(2023) no.7, S.775-790

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Abstract

A cross-level model based on the information processing perspective and trait activation theory was developed and tested in order to investigate the effects of individual-level epistemic motivation and team-level task reflexivity on three different individual contribution behaviors (i.e., adding, deleting, and revising) in the process of knowledge creation on team wikis. Using the Hierarchical Linear Modeling software package and the 2-wave data from 166 individuals in 51 wiki-based teams, we found cross-level interaction effects between individual epistemic motivation and team task reflexivity on different knowledge contribution behaviors on wikis. Epistemic motivation exerted a positive effect on adding, which was strengthened by team task reflexivity. The effect of epistemic motivation on deleting was positive only when task reflexivity was high. In addition, epistemic motivation was strongly positively related to revising, regardless of the level of task reflexivity involved.

Source

Journal of the Association for Information Science and Technology. 70(2019) no.5, S.448-461

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Abstract

Designing effective consumer health information systems requires deep understanding of the context in which the systems are being used. However, due to the elusive nature of the concept of context, few studies have made it a focus of examination. To fill this gap, we studied the context of consumer health information searching by analyzing questions posted on a social question and answer site: Yahoo! Answers. Based on the analysis, a model of context was developed. The model consists of 5 layers: demographic, cognitive, affective, situational, and social and environmental. The demographic layer contains demographic factors of the person of concern; the cognitive layer contains factors related to the current search task (specifically, topics of interest and information goals) and users' cognitive ability to articulate their needs. The affective layer contains different affective motivations and intentions behind the search. The situational layer contains users' perceptions of the current health condition and where the person is in the illness trajectory. The social and environmental layer contains users' social roles, social norms, and various information channels. Several novel system functions, including faceted search and layered presentation of results, are proposed based on the model to help contextualize and improve users' interactions with health information systems.

Source

Journal of the American Society for Information Science and Technology. 64(2013) no.6, S.1158-1172

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Abstract

The quality of online health information for consumers has been a critical issue that concerns all stakeholders in healthcare. To gain an understanding of how quality is evaluated, this systematic review examined 165 articles in which researchers evaluated the quality of consumer-oriented health information on the web against predefined criteria. It was found that studies typically evaluated quality in relation to the substance and formality of content, as well as to the design of technological platforms. Attention to design, particularly interactivity, privacy, and social and cultural appropriateness is on the rise, which suggests the permeation of a user-centered perspective into the evaluation of health information systems, and a growing recognition of the need to study these systems from a social-technical perspective. Researchers used many preexisting instruments to facilitate evaluation of the formality of content; however, only a few were used in multiple studies, and their validity was questioned. The quality of content (i.e., accuracy and completeness) was always evaluated using proprietary instruments constructed based on medical guidelines or textbooks. The evaluation results revealed that the quality of health information varied across medical domains and across websites, and that the overall quality remained problematic. Future research is needed to examine the quality of user-generated content and to explore opportunities offered by emerging new media that can facilitate the consumer evaluation of health information.

Source

Journal of the Association for Information Science and Technology. 66(2015) no.10, S.2071-2084

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Abstract

A systematic understanding of factors and criteria that affect consumers' selection of sources for health information is necessary for the design of effective health information services and information systems. However, current studies have overly focused on source attributes as indicators for 2 criteria, source quality and accessibility, and overlooked the role of other factors and criteria that help determine source selection. To fill this gap, guided by decision-making theories and the cognitive perspective to information search, we interviewed 30 participants about their reasons for using a wide range of sources for health information. Additionally, we asked each of them to report a critical incident in which sources were selected to fulfill a specific information need. Based on the analysis of the transcripts, 5 categories of factors were identified as influential to source selection: source-related factors, user-related factors, user-source relationships, characteristics of the problematic situation, and social influences. In addition, about a dozen criteria that mediate the influence of the factors on source-selection decisions were identified, including accessibility, quality, usability, interactivity, relevance, usefulness, familiarity, affection, anonymity, and appropriateness. These results significantly expanded the current understanding of the nature of costs and benefits involved in source-selection decisions, and strongly indicated that a personalized approach is needed for information services and information systems to provide effective access to health information sources for consumers.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.5, S.911-927

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Abstract

Searches for specific factual health information constitute a significant part of consumer health information requests, but little is known about how users search for such information. This study attempts to fill this gap by observing users' behavior while using MedlinePlus to search for specific health information. Nineteen students participated in the study, and each performed 12 specific tasks. During the search process, they submitted short queries or complete questions, and they examined less than 1 result per search. Participants rarely reformulated queries; when they did, they tended to make a query more specific or more general, or iterate in different ways. Participants also browsed, primarily relying on the alphabetical list and the anatomical classification, to navigate to specific health topics. Participants overall had a positive experience with MedlinePlus, and the experience was significantly correlated with task difficulty and participants' spatial abilities. The results suggest that, to better support specific item search in the health domain, systems could provide a more "natural" interface to encourage users to ask questions; effective conceptual hierarchies could be implemented to help users reformulate queries; and the search results page should be reconceptualized as a place for accessing answers rather than documents. Moreover, multiple schemas should be provided to help users navigate to a health topic. The results also suggest that users' experience with information systems in general and health-related systems in particular should be evaluated in relation to contextual factors, such as task features and individual differences.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.1, S.53-68

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Abstract

This article presents part of phase 2 of a research project funded by the NSF-National Science Digital Library Project, which observed how academic users interact with the ScienceDirect information retrieval system for simulated class-related assignments. The ultimate goal of the project is twofold: (1) to find ways to improve science and engineering students' use of science e-journal systems; (2) to develop methods to measure user interaction behaviors. Process-tracing technique recorded participants' processes and interaction behaviors that are measurable; think-aloud protocol captured participants' affective and cognitive verbalizations; pre- and post-search questionnaires solicited demographic information, prior experience with the system, and comments. We explored possible relationships between affective feelings and cognitive behaviors. During search interactions both feelings and thoughts occurred frequently. Positive feelings were more common and were associated more often with thoughts about results. Negative feelings were associated more often with thoughts related to the system, search strategy, and task. Learning styles are also examined as a factor influencing behavior. Engineering graduate students with an assimilating learning style searched longer and paused less than those with a converging learning style. Further exploration of learning styles is suggested.

Footnote

Beitrag eines Themenbereichs: Evaluation of Interactive Information Retrieval Systems

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Abstract

Information quality (IQ) is key to users' satisfaction with information systems. Understanding what IQ means to users can effectively inform system improvement. Existing inquiries into self-tracking data quality primarily focus on accuracy. Interviewing 20 consumers who had self-tracked health indicators for at least 6 months, we identified eight dimensions that consumers apply to evaluate self-tracking data quality: value-added, accuracy, completeness, accessibility, ease of understanding, trustworthiness, aesthetics, and invasiveness. These dimensions fell into four categories-intrinsic, contextual, representational, and accessibility-suggesting that consumers judge self-tracking data quality not only based on the data's inherent quality but also considering tasks at hand, the clarity of data representation, and data accessibility. We also found that consumers' self-tracking data quality judgments are shaped primarily by their goals or motivations, subjective experience with tracked activities, mental models of how systems work, self-tracking tools' reputation, cost, and design, and domain knowledge and intuition, but less by more objective criteria such as scientific research results, validated devices, or consultation with experts. Future studies should develop and validate a scale for measuring consumers' perceptions of self-tracking data quality and commit efforts to develop technologies and training materials to enhance consumers' ability to evaluate data quality.

Source

Journal of the Association for Information Science and Technology. 73(2022) no.6, S.879-891

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Abstract

Internet based electronic resources are growing dramatically but there have been no empirical studies evaluating the impact of e-sources, as a whole, on formal scholarly communication. reports results of an investigation into how much e-sources have been used in formal scholarly communication, using a case study in the area of Library and Information Science (LIS) during the period 1994 to 1996. 4 citation based indicators were used in the study of the impact measurement. Concludes that, compared with the impact of print sources, the impact of e-sources on formal scholarly communication in LIS is small, as measured by e-sources cited, and does not increase significantly by year even though there is observable growth of these impact across the years. It is found that periodical format is related to the rate of citing e-sources, articles are more likely to cite e-sources than are print priodical articles. However, once authors cite electronic resource, there is no significant difference in the number of references per article by periodical format or by year. Suggests that, at this stage, citing e-sources may depend on authors rather than the periodical format in which authors choose to publish

Date

30. 1.1999 17:22:22

Source

Journal of information science. 24(1998) no.4, S.241-254

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Abstract

In this research, we aim to identify factors that significantly affect the clickthrough of Web searchers. Our underlying goal is determine more efficient methods to optimize the clickthrough rate. We devise a clickthrough metric for measuring customer satisfaction of search engine results using the number of links visited, number of queries a user submits, and rank of clicked links. We use a neural network to detect the significant influence of searching characteristics on future user clickthrough. Our results show that high occurrences of query reformulation, lengthy searching duration, longer query length, and the higher ranking of prior clicked links correlate positively with future clickthrough. We provide recommendations for leveraging these findings for improving the performance of search engine retrieval and result ranking, along with implications for search engine marketing.

Date

22. 3.2009 17:49:11

Source

Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.557-570

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Abstract

Biomedical research is critical to biodefense, which is drawing increasing attention from governments globally as well as from various research communities. The U.S. government has been closely monitoring and regulating biomedical research activities, particularly those studying or involving bioterrorism agents or diseases. Effective surveillance requires comprehensive understanding of extant biomedical research and timely detection of new developments or emerging trends. The rapid knowledge expansion, technical breakthroughs, and spiraling collaboration networks demand greater support for literature search and sharing, which cannot be effectively supported by conventional literature search mechanisms or systems. In this study, we propose an integrated approach that integrates advanced techniques for content analysis, network analysis, and information visualization. We design and implement Arizona Literature Mapper, a Web-based portal that allows users to gain timely, comprehensive understanding of bioterrorism research, including leading scientists, research groups, institutions as well as insights about current mainstream interests or emerging trends. We conduct two user studies to evaluate Arizona Literature Mapper and include a well-known system for benchmarking purposes. According to our results, Arizona Literature Mapper is significantly more effective for supporting users' search of bioterrorism publications than PubMed. Users consider Arizona Literature Mapper more useful and easier to use than PubMed. Users are also more satisfied with Arizona Literature Mapper and show stronger intentions to use it in the future. Assessments of Arizona Literature Mapper's analysis functions are also positive, as our subjects consider them useful, easy to use, and satisfactory. Our results have important implications that are also discussed in the article.

Source

Journal of the American Society for Information Science and Technology. 60(2009) no.7, S.1466-1485

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Abstract

Evaluating the quality of online health information (OHI) is a major challenge facing consumers. We designed PageGraph, an interface that displays quality indicators and associated values for a webpage, based on credibility evaluation models, the nudge theory, and existing empirical research concerning professionals' and consumers' evaluation of OHI quality. A qualitative evaluation of the interface with 16 participants revealed that PageGraph rendered the information and presentation nudges as intended. It provided the participants with easier access to quality indicators, encouraged fresh angles to assess information credibility, provided an evaluation framework, and encouraged validation of initial judgments. We then conducted a quantitative evaluation of the interface involving 60 participants using a between-subject experimental design. The control group used a regular web browser and evaluated the credibility of 12 preselected webpages, whereas the experimental group evaluated the same webpages with the assistance of PageGraph. PageGraph did not significantly influence participants' evaluation results. The results may be attributed to the insufficiency of the saliency and structure of the nudges implemented and the webpage stimuli's lack of sensitivity to the intervention. Future directions for applying nudges to support OHI evaluation were discussed.

Date

22. 6.2023 18:18:34

Source

Journal of the Association for Information Science and Technology. 74(2023) no.7, S.828-845

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Abstract

This article reports the author's recent research in developing a holistic model for various levels of digital library (DL) evaluation in which perceived important criteria from heterogeneous stakeholder groups are organized and presented. To develop such a model, the author applied a three-stage research approach: exploration, confirmation, and verification. During the exploration stage, a literature review was conducted followed by an interview, along with a card sorting technique, to collect important criteria perceived by DL experts. Then the criteria identified were used for developing an online survey during the confirmation stage. Survey respondents (431 in total) from 22 countries rated the importance of the criteria. A holistic DL evaluation model was constructed using statistical techniques. Eventually, the verification stage was devised to test the reliability of the model in the context of searching and evaluating an operational DL. The proposed model fills two lacunae in the DL domain: (a) the lack of a comprehensive and flexible framework to guide and benchmark evaluations, and (b) the uncertainty about what divergence exists among heterogeneous DL stakeholders, including general users.

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.1, S.88-110

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Abstract

By Internet resources Zhang means any electronic file accessible by any Internet protocol. Their usage is determined by an examination of the citations to such sources in a nine-year sample of four print and four electronic LIS journals, by a survey of editors of these journals, and by a survey of scholars with "in press" papers in these journals. Citations were gathered from Social Science Citation Index and manually classed as e-sources by the format used. All authors with "in press" papers were asked about their use and opinion of Internet sources and for any suggestions for improvement. Use of electronic sources is heavy and access is very high. Access and ability explain most usage while satisfaction was not significant. Citation of e-journals increases over the eight years. Authors report under citation of e-journals in favor of print equivalents. Traditional reasons are given for citing and not citing, but additional reasons are also present for e-journals.

Source

Journal of the American Society for Information Science and technology. 52(2001) no.8, S.628-654

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Abstract

Although considered proxies for people to interact with a system, mental models have produced limited practical implications for system design. This might be due to the lack of exploration of the elements of mental models resulting from the methodological challenge of measuring mental models. This study employed a new method, concept listing, to elicit people's mental models of an information-rich space, MedlinePlus, after they interacted with the system for 5 minutes. Thirty-eight undergraduate students participated in the study. The results showed that, in this short period of time, participants perceived MedlinePlus from many different aspects in relation to four components: the system as a whole, its content, information organization, and interface. Meanwhile, participants expressed evaluations of or emotions about the four components. In terms of the procedural knowledge, an integral part of people's mental models, only one participant identified a strategy more aligned to the capabilities of MedlinePlus to solve a hypothetical task; the rest planned to use general search and browse strategies. The composition of participants' mental models of MedlinePlus was consistent with that of their models of information-rich Web spaces in general.

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.11, S.2206-2218

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Abstract

Power dynamics influence every aspect of scientific collaboration. Team power dynamics can be measured by team power level and team power hierarchy. Team power level is conceptualized as the average level of the possession of resources, expertise, or decision-making authorities of a team. Team power hierarchy represents the vertical differences of the possessions of resources in a team. In Science of Science, few studies have looked at scientific collaboration from the perspective of team power dynamics. This research examines how team power dynamics affect team impact to fill the research gap. In this research, all coauthors of one publication are treated as one team. Team power level and team power hierarchy of one team are measured by the mean and Gini index of career age of coauthors in this team. Team impact is quantified by citations of a paper authored by this team. By analyzing over 7.7 million teams from Science (e.g., Computer Science, Physics), Social Sciences (e.g., Sociology, Library & Information Science), and Arts & Humanities (e.g., Art), we find that flat team structure is associated with higher team impact, especially when teams have high team power level. These findings have been repeated in all five disciplines except Art, and are consistent in various types of teams from Computer Science including teams from industry or academia, teams with different gender groups, teams with geographical contrast, and teams with distinct size.

Source

Journal of the Association for Information Science and Technology. 73(2022) no.10, S.1489-1505

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Abstract

In this article, the authors report a series of evaluations of two metadata schemes developed for Moving Image Collections (MIC), an integrated online catalog of moving images. Through two online surveys and one experiment spanning various stages of metadata implementation, the MIC evaluation team explored a user-centered approach in which the four generic user tasks suggested by IFLA FRBR (International Association of Library Associations Functional Requirement for Bibliographic Records) were embedded in data collection and analyses. Diverse groups of users rated usefulness of individual metadata fields for finding, identifying, selecting, and obtaining moving images. The results demonstrate a consistency across these evaluations with respect to (a) identification of a set of useful metadata fields highly rated by target users for each of the FRBR generic tasks, and (b) indication of a significant interaction between MIC metadata fields and the FRBR generic tasks. The findings provide timely feedback for the MIC implementation specifically, and valuable suggestions to other similar metadata application settings in general. They also suggest the feasibility of using the four IFLA FRBR generic tasks as a framework for user-centered functional metadata evaluations.

Source

Journal of the American Society for Information Science and Technology. 59(2008) no.8, S.1331-1346

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Abstract

Presents a neural network approach to document semantic indexing. Reports results of a study to apply a Hopfield net algorithm to simulate human associative memory for concept exploration in the domain of computer science and engineering. The INSPEC database, consisting of 320.000 abstracts from leading periodical articles was used as the document test bed. Benchmark tests conformed that 3 parameters: maximum number of activated nodes; maximum allowable error; and maximum number of iterations; were useful in positively influencing network convergence behaviour without negatively impacting central processing unit performance. Another series of benchmark tests was performed to determine the effectiveness of various filtering techniques in reducing the negative impact of noisy input terms. Preliminary user tests conformed expectations that the Hopfield net is potentially useful as an associative memory technique to improve document recall and precision by solving discrepancies between indexer vocabularies and end user vocabularies

Source

Journal of information science. 24(1998) no.1, S.3-18

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Abstract

Language modeling is an effective and theoretically attractive probabilistic framework for text information retrieval. The basic idea of this approach is to estimate a language model of a given document (or document set), and then do retrieval or classification based on this model. A common language modeling approach assumes the data D is generated from a mixture of several language models. The core problem is to find the maximum likelihood estimation of one language model mixture, given the fixed mixture weights and the other language model mixture. The EM algorithm is usually used to find the solution. In this paper, we proof that an exact maximum likelihood estimation of the unknown mixture component exists and can be calculated using the new algorithm we proposed. We further improve the algorithm and provide an efficient algorithm of O(k) complexity to find the exact solution, where k is the number of words occurring at least once in data D. Furthermore, we proof the probabilities of many words are exactly zeros, and the MLE estimation is implemented as a feature selection technique explicitly.