Matthews, J.R.: Use of knowledge about users in software development (1991)
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- Abstract
- Paper presented at the Database Users' Conference in Toronto, 8.11.90. Discusses the reasons why it is the worst of times for most vendors developing software. Lists searching problems experienced by end users and discusses the difficulty of obtaining information by vendors from informed users in a timely manner. Presents a summary of screen design guidelines suggested as a result of 3 invitational conferences, held between 1984-86 to discusses results of research on screen design, and which caused some vendors to improve their system
