Search (68 results, page 1 of 4)

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Abstract

As information becomes more ubiquitous and the demands that searchers have on search systems grow, there is a need to support search behaviors beyond simple lookup. Information seeking is the process or activity of attempting to obtain information in both human and technological contexts. Exploratory search describes an information-seeking problem context that is open-ended, persistent, and multifaceted, and information-seeking processes that are opportunistic, iterative, and multitactical. Exploratory searchers aim to solve complex problems and develop enhanced mental capacities. Exploratory search systems support this through symbiotic human-machine relationships that provide guidance in exploring unfamiliar information landscapes. Exploratory search has gained prominence in recent years. There is an increased interest from the information retrieval, information science, and human-computer interaction communities in moving beyond the traditional turn-taking interaction model supported by major Web search engines, and toward support for human intelligence amplification and information use. In this lecture, we introduce exploratory search, relate it to relevant extant research, outline the features of exploratory search systems, discuss the evaluation of these systems, and suggest some future directions for supporting exploratory search. Exploratory search is a new frontier in the search domain and is becoming increasingly important in shaping our future world.

Content

Table of Contents: Introduction / Defining Exploratory Search / Related Work / Features of Exploratory Search Systems / Evaluation of Exploratory Search Systems / Future Directions and concluding Remarks

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Abstract

This article investigates how to improve the effectiveness of voice search systems. Earlier research found that participants employed voice search much less frequently than keyboard search. The main reasons that participants disliked voice search are system mistakes and the inability to modify queries. In keyboard search, query reformulation is facilitated by partial query modification, which is not supported by most of the current voice search systems. Consequently, users need to speak the complete query in voice search even with only minor changes. This article focuses on examining partial query modification during voice search through a Wizard of Oz user experiment. It examines if users would prefer partial query modification and how they perform it in voice search. Thirty-two participants participated in the experiment. Results indicated that when given the opportunity, the users performed more partial query modifications than complete queries. Common partial query modification strategies and patterns emerged from the experiment. The results can be used to improve the voice search system design and benefit the research community in general. System implications and future work were discussed.

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Abstract

Information searching in practice seldom is an end in itself. In work, work task (WT) performance forms the context, which information searching should serve. Therefore, information retrieval (IR) systems development/evaluation should take the WT context into account. The present paper analyzes how WT features: task complexity and task types, affect information searching in authentic work: the types of information needs, search processes, and search media. We collected data on 22 information professionals in authentic work situations in three organization types: city administration, universities, and companies. The data comprise 286 WTs and 420 search tasks (STs). The data include transaction logs, video recordings, daily questionnaires, interviews. and observation. The data were analyzed quantitatively. Even if the participants used a range of search media, most STs were simple throughout the data, and up to 42% of WTs did not include searching. WT's effects on STs are not straightforward: different WT types react differently to WT complexity. Due to the simplicity of authentic searching, the WT/ST types in interactive IR experiments should be reconsidered.

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Abstract

Purpose A new approach to investigate serendipitous knowledge discovery (SKD) of health information is developed and tested to evaluate the information flow-serendipitous knowledge discovery (IF-SKD) model. The purpose of this paper is to determine the degree to which IF-SKD reflects physicians' information behaviour in a clinical setting and explore how the information system, Spark, designed to support physicians' SKD, meets its goals. Design/methodology/approach The proposed pre-experimental study design employs an adapted version of the McCay-Peet's (2013) and McCay-Peet et al.'s (2015) serendipitous digital environment (SDE) questionnaire research tool to address the complexity associated with defining the way in which SKD is understood and applied in system design. To test the IF-SKD model, the new data analysis approach combining confirmatory factor analysis, data imputation and Monte Carlo simulations was developed. Findings The piloting of the proposed novel analysis approach demonstrated that small sample information behaviour survey data can be meaningfully examined using a confirmatory factor analysis technique. Research limitations/implications This method allows to improve the reliability in measuring SKD and the generalisability of findings. Originality/value This paper makes an original contribution to developing and refining methods and tools of research into information-system-supported serendipitous discovery of information by health providers.

Date

20. 1.2015 18:30:22

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Abstract

Describes a simple technique that enables students to practice skills in formulating search strategies for electronic databases. Currently used in some library instruction classes at Slippery Roch University, this technique employs cooperative learning and critical thinking skills, requires relatively little time, and is effective with both undergraduates and graduates. In particular this technique claerly demonstrates that information retrieval is greatly affected by the manner in which the question is asked

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Abstract

We describe how to support the process of collaborative browsing and how to integrate support for the social aspects of information searching activities into information systems and particularly their interfaces. The use of library resources is often stereotyped as a solitary activity. However, informal observations indicate significant collaboration between users despite the fact that existing systems fail to support this. We describe the Ariadne system which does attempt to support collaboration by providing a visualization of the search process. Storage of search histories as digital object allows them to be manipulated and communicated. An explicit representation of a search history supports discussion of search strategies and concepts by explicit pointing to prior activities even when one of the participants may be a novice lacking the appropriate vocabulary. Several different types of activity, synchronous and asynchronous, remote and co-located, can be supported by search process re-use. We outline some of the issues of privacy concerned with the storage of users' searches

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Abstract

The aim of this article is threefold: (1) to give a summary of empirical results reported earlier on relations between students' problem stages in the course of writing their research proposals for a master's thesis and the information sought, choice of search terms and tactics and relevance assessments of the information found for that task; (2) to show how the findings of the study refine Kuhlthau's model of the information search process in the field of information retrieval (IR); and (3) to construe a tentative theory of a task-based IR process based on the supported hypotheses. The results of the empirical studies show that there is a close connection between the students' problem stages (mental model) in the task performance and the information sought, the search tactics used and the assessment of the relevance and utility of the information found. The corroborated hypotheses expand the ideas in Kuhlthau's model in the domain of IR. A theory of task-based information searching based on the empirical findings of the study is presented.

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Abstract

Human information-seeking behavior is complicated. Activity theory is a powerful theoretical instrument to untangle the "complications." Based on activity theory, a comprehensive framework is proposed in Part I (Y. Xu, 2007) of this report to describe interactive information retrieval (IIR) behavior. A set of propositions is also proposed to describe the mechanisms governing users' cognitive activity and the interaction between users' cognitive states and manifested retrieval behavior. An empirical study is carried out to verify the propositions. The authors' experimental simulation of 81 participants in one search session indicates the propositions are largely supported. Their findings indicate IIR behavior is planned. Users adopt a divide-and-conquer strategy in information retrieval. The planning of information retrieval activity is also partially manifested in query revision tactics. Users learn from previously read documents. A user's interaction with a system ultimately changes the user's information need and the resulting relevance judgment, but the dynamics of topicality perception and novelty perception occur at different paces.

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Abstract

To better understand how individuals and groups derive satisfaction from information, it is important to identify the information source preferences they apply in information seeking and decision making. Four informal propositions drove the structure and underlying logic of this study, forming a preliminary outline of a theory of information source preference profiles and their influence an information satisfaction. This study employed Social Judgment Analysis (SJA) to identify the information judgment preferences held by professional groups for six selected information sources: word of mouth, expert oral advice, Internet, print news, nonfiction books, and radio/television news. The research was designed as an hypotheses-generating exploratory study employing a purposive sample (n = 90) and generated four empirically supported, testable hypotheses about user satisfaction with information sources. The SJA judgment functions revealed the influences of volume and polarity (i.e., positive versus negative information) an information satisfaction. By advancing the understanding of how information source preferences can be identified empirically and their influence an information satisfaction, this research reflects a first, small step toward understanding "satisficing." Satisficing behaviors result in early termination of information search processes when individuals, facing incomplete information, are sufficiently satisfied to assume risks and execute decisions.

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Abstract

Web searchers commonly have difficulties crafting queries to fulfill their information needs; even after they are able to craft a query, they often find it challenging to evaluate the results of their Web searches. Sources of these problems include the lack of support for constructing and refining queries, and the static nature of the list-based representations of Web search results. WordBars has been developed to assist users in their Web search and exploration tasks. This system provides a visual representation of the frequencies of the terms found in the first 100 document surrogates returned from an initial query, in the form of a histogram. Exploration of the search results is supported through term selection in the histogram, resulting in a re-sorting of the search results based on the use of the selected terms in the document surrogates. Terms from the histogram can be easily added or removed from the query, generating a new set of search results. Examples illustrate how WordBars can provide valuable support for query refinement and search results exploration, both when vague and specific initial queries are provided. User evaluations with both expert and intermediate Web searchers illustrate the benefits of the interactive exploration features of WordBars in terms of effectiveness as well as subjective measures. Although differences were found in the demographics of these two user groups, both were able to benefit from the features of WordBars.

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Abstract

Purpose - This paper aims to report a number of factors that are perceived by web users as influential elements in their search procedure. The paper introduces a new conceptual measure called "web search efficacy" (hereafter WSE) to evaluate the performance of searches mainly based on users' perceptions. Design/methodology/approach - A rich dataset of a wider study was inductively re-explored to identify different categories that are perceived influential by web users on the final outcome of their searches. A selective review of the literature was carried out to discover to what extent previous research supports the findings of the current study. Findings - The analysis of the dataset led to the identification of five categories of influential factors. Within each group different factors have been recognized. Accordingly, the concept of WSE has been introduced. The five "Ss" which determine WSE are searcher's performance, search tool's performance, search strategy, search topic, and search situation. Research limitations/implications - The research body is scattered in different areas and it is difficult to carry out a comprehensive review. The WSE table, which is derived from the empirical data and was supported by previous research, can be employed for further research in various groups of web users. Originality/value - The paper contributes to the area of information seeking on the web by providing researchers with a new conceptual framework to evaluate the efficiency of each search session and identify the underlying factors on the final outcome of web searching.

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Abstract

Exploratory searches involve significant cognitively demanding aiming at learning and investigation. However, users gain little support from search engines for their cognitive and metacognitive activities (e.g., discovery, synthesis, planning, transformation, monitoring, and reflection) during exploratory searches. To better support the exploratory search process, we designed a new search assistance tool called OrgBox. OrgBox allows users to drag-and-drop information they find during searches into "boxes" and "items" that can be created, labeled, and rearranged on a canvas. We conducted a controlled, within-subjects user study with 24 participants to evaluate the OrgBox versus a baseline tool called the OrgDoc that supported rich-text features. Our findings show that participants perceived the OrgBox tool to provide more support for grouping and reorganizing information, tracking thought processes, planning and monitoring search and task processes, and gaining a visual overview of the collected information. The usability test reveals users' preferences for simplicity, familiarity, and flexibility of the design of OrgBox, along with technical problems such as delay of response and restrictions of use. Our results have implications for the design of search-assisting systems that encourage cognitive and metacognitive activities during exploratory search processes.

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Abstract

Information seeking and access are essential for users in all walks of life, from addressing personal needs such as finding flights to locating information needed to complete work tasks. Over the past decade or so, the general needs of people with impairments have increasingly been recognized as something to be addressed, an issue embedded both in international treaties and in state legislation. The same tendency can be found in research, where a growing number of user studies including people with impairments have been conducted. The purpose of these studies is typically to uncover potential barriers for access to information, especially in the context of inaccessible search user interfaces. This literature review provides an overview of research on the information seeking and searching of users with impairments. The aim is to provide an overview to both researchers and practitioners who work with any of the user groups identified. Some diagnoses are relatively well represented in the literature (for instance, visual impairment), but there is very little work in other areas (for instance, autism) and in some cases no work at all (for instance, aphasia). Gaps are identified in the research, and suggestions are made regarding areas where further research is needed.

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Abstract

This article presents the research findings of a study on task complexity and information-seeking activities in real-life work tasks. The focus was on perceived task complexity, which was determined according to the task performers' prior knowledge about the task ahead. This view on task complexity is closely related to research considering task uncertainty and analyzability. Information-seeking activities considered were a need to acquire different types of information and the subsequent use of different types of sources. The research data were mainly collected by (1) self-recorded journals that were filled out by municipal administrators in the course of performing their ordinary work duties (altogether 78 task diaries), and (2) subsequent interviews. The results indicated that there is a relatively strong relationship between types of information and types of sources. The effects of task complexity made experts more attractive as a source than other people and all types of documentary sources.

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Date

22. 5.2005 19:53:09

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Abstract

As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).

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Abstract

The goal of this research is to understand what characteristics, if any, lead users engaged in interactive information seeking to prefer certain sets of query terms. Underlying this work is the assumption that query terms that information seekers prefer induce a kind of cognitive efficiency: They require less mental effort to process and therefore reduce the energy required in the interactive information-seeking process. Conceptually, this work applies insights from linguistics and cognitive science to the study of query-term quality. We report on an experiment in which we compare user preference for three sets of terms; one had been preconstructed by a human indexer, and two were identified automatically. Twenty-four participants used a merged list of all terms to answer a carefully created set of questions. By design, the interface constrained users to access the text exclusively via the displayed list of query terms. We found that participants displayed a preference for the human-constructed set of terms eight times greater than the preference for either set of automatically identified terms. We speculate about reasons for this strong preference and discuss the implications for information access. The primary contributions of this research are (a) explication of the concept of user preference as a measure of queryterm quality and (b) identification of a replicable procedure for measuring preference for sets of query terms created by different methods, whether human or automatic. All other factors being equal, query terms that users prefer clearly are the best choice for real-world information-access systems.

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Abstract

This paper reports on the findings from a longitudinal case study exploring Kuhlthau's information search process (ISP)-model in a group based academic setting. The research focus is on group members' activities and cognitive and emotional experiences during the task process of writing an assignment. It is investigated if group members' information behavior differ from the individual information seeker in the ISP-model and to what extent this behavior is influenced by contextual (work task) and social (group work) factors. Three groups of LIS students were followed during a 14 weeks period in 2004/2005 (10 participants). Quantitative and qualitative methods were employed, such as demographic surveys, process surveys, diaries and interviews. Similarities in behavior were found between group members and the individual in Kuhlthau's ISP-model with regard to the general stages of information seeking, the cognitive pattern associated with focus formulation and the tendency towards an increase in writing activities while searching activities decreased. Differences in behavior were also found, which were associated with contextual and social factors beyond the mere search process. It is concluded that the ISP-model does not fully comply with group members' problem solving process and the involved information seeking behavior. Further, complex academic problem solving seems to be even more complex when it is performed in a group based setting. The study contributes with a new conceptual understanding of students' behavior in small groups.

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Abstract

Type 2 diabetes has grown increasingly prevalent over recent decades, now affecting nearly 400 million people worldwide; however, nearly half of these individuals have no idea they have it. Consumer health information behavior (CHIB), which encompasses people's health-related information needs as well as the ways in which they interact (or do not interact) with health-related information, plays an important role in people's ability to prevent, cope with, and successfully manage a serious chronic disease across time. In this mixed-method longitudinal study, the CHIB of 34 people with type 2 diabetes is explored with the goal of identifying the factors that motivate, demotivate, or impede their diabetes-related information seeking and use. The findings reveal that while these processes can be motivated by many different factors and can lead to important benefits, there are significant barriers (such as "incognizance," defined herein as having an information need that one is not aware of) that may demotivate or impede their information seeking and use. The implications of these findings are discussed, focusing on how we might work toward preventing, identifying, and addressing incognizance among this population, ensuring they have the information they need when it can be of the most use to them.

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Abstract

Recent work in automatic question answering has called for question taxonomies as a critical component of the process of machine understanding of questions. There is a long tradition of classifying questions in library reference services, and digital reference services have a strong need for automation to support scalability. Digital reference and question answering systems have the potential to arrive at a highly fruitful symbiosis. To move towards this goal, an extensive review was conducted of bodies of literature from several fields that deal with questions, to identify question taxonomies that exist in these bodies of literature. In the course of this review, five question taxonomies were identified, at four levels of linguistic analysis.