Search (78 results, page 1 of 4)

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Abstract

In this paper, authors propose a computational model of cooperative intellectual activities in an organization using the concepts of distributed artificial intelligence. In this model, we assume incomplete communication of knowledge among agents, and examine methods for pragmatic cooperative decision making and learning. We have implemented two typical variations of the model, the Specialists-Model and the Generalists-Model. Using the two variations, we carry out the simulation of dynamic activities of decision making and learning. Then, based an the model and these simulations, we systematically examine methods of knowledge management for effective augmentation of organizational intelligence.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

Describes the development of an innovative programme to cultivate the hybrid business and information systems manager who can play a major role in strategy formulation for effective use of information technology. Uses an action research approach which allows the students to build up case portfolios through an organizational cultural audit. These cases have initiated and supported considerable research work from faculty and provide a longitudinal study of information systems development, application and growth

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Abstract

Das zweitägige Symposium war Teil eines umfangreichen Jubiläumsprogramms unter dem Motto "Welcome tomorrow" zum 150-jährigen Bestehen der Eidgenössischen Technische Hochschule Zürich (ETH). Um über die Zukunft der Informationsversorgung zu diskutieren war die ETH-Bibliothek nicht nur aufgrund ihrer traditionellen Bedeutung als eine der führenden naturwissenschaftlich-technischen Bibliotheken berufen. Aktuell spielt sie eine wichtige Rolle in dem Zukunftskonzept ETH World, der zentralen Informationsplattform, die alle Angehörigen der ETH in ihren jeweiligen Aufgaben und Kompetenzen spezifisch unterstützen soll. Und auf einem derzeit geplanten neuen Campus der ETH ist die Bibliothek in allen Entwürfen auch als Ort an zentraler Stelle präsent. Beide Aspekte hob Gerhard Schmitt, Vizepräsident Planung und Logistik der ETH, in seiner Begrüßung hervor. Die Referentinnen und Referenten und die etwa 250 Teilnehmerinnen und Teilnehmer kamen aus Bibliotheken, Universitäten und Forschungseinrichtungen, Firmen und Verlagen und repräsentierten die wesentlichen Akteure im Informationsprozess, die in den letzten Jahren schon regelmäßig in unterschiedlichen Foren zusammenkommen, um das Mengen- und Kostenproblem der Informationsversorgung zu lösen.

Date

22. 5.2005 12:16:05

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Abstract

In companies, people often work together in order to understand and change the business. Some of this is explicitly considered development work, with a focus an working for tomorrow. A common element of much development work - whether implicit or explicit - is the use of various types of models. In model work, there are a number of differences that affect the process and outcome of co-operative development work. Drawing an theories of signs, learning, and knowledge, this paper develops a conceptual framework of model work. The framework examines differences and alternatives within three areas: models, activities, and basic assumptions. Recognition and exploration of a larger part of the framework are suggested as important means to utilising the differences to facilitate understanding and change within the company.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

Knowledge, being the Dutch Tax and Customs Administration's (DTCA) most important asset, caught the attention of DTCA's top management and has been studied by a working group an knowledge management since 1993. This paper is the result of one of several studies initiated by this working group and is based upon the assumption that the retum an the production factor `knowledge' can be raised through knowledge management. The starting point of this study is that a manager in a decision making situation can be supported by means of a quantitative model, with which the consequences of decisions can be simulated. Therefore, the problem was posed whether it would be possible to quantify and to model (the use of) knowledge, in such a way that the consequences of decisions with respect to knowledge can be simulated. The study aimed at developing a quantitative model for managing knowledge and proved that with certain limits a quantative knowledge model can be made.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Source

Die neue Hochschule. 2000, H.3/4, S.12-13

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Abstract

Heterogeneous information environments may cause many problems for knowledge managers. Common characteristics of these environments are complex work practices, non-standard problem solving techniques, and multiple reporting requirements. This paper presents some of the challenges to knowledge management revealed in a 1998 study of county judges and clerks in rural Texas courts. Both types of actors have complex job responsibilities with multiple facets. Their work practices are highly sophisticated, developed over many decades, and not easily transferable to digital environments. State oversight and reporting agencies play important roles in introducing information technologies into local court jurisdictions. The most important element that is missing from such initiatives, however, is a concern for integrated, practice-driven knowledge management processes. It is important to overcome the limited understanding that oversight agencies, technology vendors, and IT consulting firms have of local courts' work practices and knowledge management. To that end, the authors propose a model for integration of knowledge management work practices in local courts into large-scale state information systems. This model emphasizes the need for a holistic, well-integrated view of local practitioners' work and responsibilities

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Abstract

The notion of corporate or organizational memory has been discussed for over a quarter of a century. A major objective of this work is to review the conceptual foundations of organizational memory drawing from information systems research, management science, economics, systems theory, political theory, organizational behaviour, decision making, and communication theory. Provides a working definition of organizational memory, identifies ways to distinguish the contents of organizational memory, and explicates the processes of memory including knowledge acquisition, retention, maintenance and retrieval. Recommendations are made throughout the work regarding ways information managers can assess and control the effects of organizational memory

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Abstract

The ARIS Toolset represents an internationally successful software system for analyzing, modelling and navigating business processes. It is the result of interlinking the findings of conceptual research, research prototypes, and professional software development. The ARIS Toolset integrates manifold ideas for the description of information systems, repository structures - right up to automated customizing of standard software. These ideas emerged from the work of many people in different research projects. Narrates how the lengthy and difficult conceptual work created a foundation of knowledge and experience which in turn produced as 'explosion' of numerous prototypes; it also tries to elaborate on the effort it takes to convert prototypes into marketable products

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Abstract

Explores the relationship between information management and information mastery. Defines the informatic system as that which is made up of all the processes of information handling and knowledge work within an organization. Information mastery involves more than good information management: it also encompasses human networking and thoughts. Examines the domain for information mastery and sets out the requirements for an informatic system that will deliver information mastery. It is the quality of the informatic system that gives the value added and determines the business's competitiveness and long term survival

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Abstract

Reports results of a study of managers of organizations, to explore their understanding of information and the crucial value of information to their work roles. Describes and explains their actual use of information

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Abstract

Among the failings of the `knowledge management' discipline to date has been a narrow and parochial view of the `problem', one which focuses a very large part of its efforts on enabling technology, and then does a relatively poor job in that domain. The two overriding issues that have been neglected are, first, to hold the importance of both reified artefacts and participative interaction in balance, and, second, to understand that encapsulating wisdom is not particularly well served by attempting to translate tacit knowledge into explicit, if such a thing were even partly efficacious; possibly, though, explicit-knowledge artefacts can make iconic/semiotic reference to the collective tacit wisdom they represent. With this in mind, this paper examines an emerging shared metaphor, the business pattern, in the context of the encapsulation of wisdom. The paper provides some background on the concept of patterns as evolved from influential precursors, through the seminal work of Alexander, makes appropriate comparison to other approaches, and makes specific reference to its application in (object-oriented) systems analysis and design through the work of several key proponents. In the organizational context the work on patterns is still nascent, problematically the product of an overeducated few, and has yet to shake off an IT-derived or simplistic-organizational-model focus which is inherent in the patterns set down to date. This paper discusses the next logical evolution into `business patterns', and offers a more fully-realized template to illustrate the intent and to provide a framework for future development. It also provides a prototypical example of a documented business pattern using the framework discussed. The paper concludes with a brief discussion of intended and recommended future work, giving particular focus to the next evolutionary steps and to specific disciplines which have a crucial role to play in this important research area

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Date

29.11.1999 12:18:22

Source

International Herald Tribune. 15. Nov. 1999, S.22

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Source

Insider. 1995, Nr.4, Juli, S.19-22

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Abstract

It is a time-consuming and difficult task for an individual, a group, or an organization to systematically express and organize their expertise so it can be captured and reused. Yet the expertise of individuals within an organization is perhaps its most valuable resource. Q&A attempts to address this tension by providing an environment in which textual representations of expertise are captured as a byproduct of using the system as a semiautomatic question answering intermediary. Q&A mediates interactions between an expert and a question-asking user. It uses its experience referring questions to expert users to answer new questions by retrieving previously answered ones. If a user's question is not found within the collection of previously answered questions, Q&A suggests the set of experts who are most likely to be able to answer the question. The system then gives the user the option of passing a question along to one or more of these experts. When an expert answers a user's question, the resulting question answer pair is captured and indexed under a topic of the expert's choice for later use, and the answer is sent to the user. Unlike previous work on question-answering systems of this sort, Q&A does not assume a fixed hierarchy of topics. Rather, experts build the hierarchy themselves, as their corpus of questions grows. One of the main contributions of this work is a set of techniques for managing the emerging organization of textual representations of expertise over time by mediating the negotiation of shared representations among multiple experts

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Abstract

The explosion of the Internet and information technology in general has created challenges and opportunities for information professionals that are redefining their role. Information professionals now interact with different groups within an organization, such as the Management Information System (MIS) staff and must have the ability to work effectively with MIS as a team to make the content of the system readily available. To do this they must keep up with the latest technologies related to text retrieval, content organization, search technologies, and knowledge management. Explores the opportunities for information professionals to expand their role with these new technologies and with MIS. Discusses metadata, search engines, and information retrieval agents and provides a glossary of buzzwords and a list of Web sites for additional information

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Abstract

For senior executives, the ability to work with large quantities of information - sorting the wheat from the chaff- has long been recognised as a key determinant of achievement. What an executive believes to be important information can have a significant influence on what they think and how they think about it. Senior executives, because of their critical leadership role, are challenged in their daily lives to develop effective ways of acquiring, using and sharing important information. Some executives are undoubtedly better than others in how they handle such information and there is a high level of interest in identifying those information behavior characteristics that lead to executive excellence (Davenport & Prusak, 1998). Because of their position within organizations, CEOs - those senior executives who have overall responsibility for the management of the organization or business unit - are particularly concerned with enhancing their information behavior. CEOs have the task of managing the organization so that it achieves its strategic goals and objectives. And a critical part of this task is becoming highly effective in managing a wide range of information and in developing skills of influence and decision making. It is therefore important for us to understand how senior executives handle information on a day-to-day basis. What information do they consider important? And why? Several studies have sought to address these questions with varying degrees of success. Some have set out to better understand what type of information senior executives need (McLeod & Jones, 1987) while other studies have attempted to provide a comprehensive theoretical base for executive work (Mintzberg, 1968; 1973; 1975). Yet other work has tried to devise various tools and methodologies for eliciting the unique information requirements of individual executives (Rockart, 1979).

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Date

8. 3.1997 13:34:22