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  • × theme_ss:"Benutzerstudien"
  1. Kübler, H.-D.: Aufwachsen mit dem Web : Surfen eher selten: zwei Studien zur Internetnutzung von Kindern (2005) 0.00 
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    Content
    "Als Generation @ werden Kinder und Jugendliche in der Öffentlichkeit bereits gefeiert, insbesondere Marketing und Werbung schwärmen vom geschickten, unermüdlichen Surfen im WWW, von kinderleichter Handhabung des Equipments, spielerischem Edutainment und spannenden Verlockungen des digitalen Lernens, und zwar schon für die Kleinsten ab dem Kindergartenalter. Mehrheit noch offline Imposant sind auch die quantitativen Daten zur Haushaltsausstattung und PC- beziehungsweise Internetnutzung, vor allem ihre Wachstumsraten, die die Studie von Christine Feil und Co-Autoren referiert und miteinander abgleicht. Susanne Richter (S. 18) hingegen weiß nichts von ihrer Existenz, zumal Angaben aus kommerziellen Kontexten meist zu Obertreibungen neigen. Seriöser sind die Angaben des so genannten Medienpädagogischen Forschungsverbundes Südwest, der seit 1999 die Studie »Kinder und Medien« (»KIM-Studie«) durchführt, 2003 zum vierten Mal. Danach hatten 57 Prozent der bundesdeutschen Haushalte mit 6- bis 13-jährigen Kinder Internet zu Hause (Feil S. 15),42 Prozent der 6-bis 13-Jährigen besuchen hin und wieder das Internet, nur etwa gut zwölf Prozent sind täglich oder mehrmals in der Woche nach Schätzungen durchschnittlich zwischen einer halben und einer Stunde im Netz, werden aber von kommerzieller Seite bereits als »Heavy User« apostrophiert (Feil S. 18). Etwa bei zehn, elf Jahren lag 2003/2004 das Einstiegsalter für das Internet, bei Mädchen und bei Kindern aus niedrigeren Einkommens- und Sozialschichten etwas später. Offenbar haben die inzwischen - auch schon im Primarbereich - gut ausgestatten Schulen noch »kaum kompensatorische Wirkung im Sinne gleicher Zugangschancen für alle Kinder« entfaltet, »sondern allenfalls den Anteil der Kinder mit Sowohl-als-auch-Zugang« erhöht (Feil S. 21). So zeichnen sich tendenziell zwar jeweils steigende Beteiligungen ab, aber »die Mehrheit der Kinder« ist noch »offline«. Und der Zugang der Kinder zum Netz allein »gibt weder Aufschluss über ihre Nutzungskompetenzen noch über die Bedeutung der Kommunikationsund Informationsfunktion des Internets für Kinder« (Feil S. 30), so die sicherlich stimmige Ausgangsthese.
    Trial and Error Aber auch die DJI-Studie konstatiert drei Jahre später, dass gezieltes Anleiten der Kinder noch die ganz seltene Ausnahme ist. Das informelle Lernen, das allmähliche Hinweinwachsen in die erforderlichen Nutzungsweisen überwiegt. Nur wenige Erzieherinnen beschäftigen sich explizit damit, Lehrerinnen wurden aus Zeitgründen nicht befragt. Und für die Eltern wären attraktive Bildungsangebote mit der Intention zu empfehlen, die Medien- und Internetkompetenz ihrer Kinder zu fördern. Bislang sind die meisten Kinder weithin Autodidakten, die durch Trial and Errordas eine oder andere entdecken oder aber sich mit einmal eingeübten Routinen - etwa auf der Ebene der Computerspiele - begnügen. Denn so einfach und kinderleicht, wie auch Richter (S. 155) behauptet, sind die Bedienung der WebSoftware (Browser) und die Nutzung des Netzes nach Ansicht der DJI-ForscherInnen längst noch nicht: Da bedarf es neben technisch-instrumenteller auch noch kognitiv-analytischer Fähigkeiten, um sich zu orientieren, durch die Masse von Informationen, die vielfach belanglos oder irreführend und nur selten erschöpfend sind, sich durchzubeißen und endlich Verlässliches und Brauchbares in ansprechender Weise zu finden. Spätestens, wenn etwas nicht oder schief geht, sind die meisten Kinder- aberwohl nicht nur sie - ratlos und bedürfen der kompetenten Hilfe anderer. Und mit den vielen Tricks, Täuschungen und Manipulationsstrategien kommerzieller Websites-Werbung, Pop-Ups und Dialers - kommen Kinder kaum zurecht. Schon die vielen Anglizismen, vermeintlichen Jugendjargons und Fachtermini überfordern sie ebenso wie die zahlreichen Anmelde- und Registrierungsprozeduren, wo vielfach - wenn nicht gar datenschutzrechtliche - so doch Nützlichkeitsmaximen überschritten werden. Dafür bedürfte es nicht nur mehr und gründlicher pädagogischer Aufklärung; vielmehr könnten verantwortliche Website-Anbieter - gegen die Masse der Kommerzseiten - transparente, interaktive Hilfen, die selbsterklärend oder sogar -steuernd sind, implementieren. So könnten sich Qualitäts- und Kontrollmaßstäbe entwickeln, die die jugendlichen User dann auch an andere Seiten stellen. Denn Verbreitung, Nutzung und Bedeutung des Internet werden im Alltag und in der Kultur der Kinder gewiss wachsen. Bis es so selbstverständlich, vielseitig und problemlos genutzt werden kann, wie heute die nun schon »alten« Medien, ist es nach Einschätzung der DJI-AutorInnen noch ein gehöriges Stück Weges, den man pädagogisch besser und konstruktiver gestalten könnte. In solcher Aufgabenstellung stimmen beide Studien erneut überein."
  2. Large, A.; Beheshti, J.; Rahman, T.: Design criteria for children's Web portals : the users speak out (2002) 0.00 
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    Date
    2. 6.2005 10:34:22
  3. Kim, J.: Describing and predicting information-seeking behavior on the Web (2009) 0.00 
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    Date
    22. 3.2009 18:54:15
  4. Waligora, J.: Benutzerverhalten in Freihandbibliotheken (1975) 0.00 
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  5. Griesbaum, J.; Mahrholz, N.; Kiedrowski, K. von Löwe; Rittberger, M.: Knowledge generation in online forums : a case study in the German educational domain (2015) 0.00 
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    Date
    20. 1.2015 18:30:22
  6. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.00 
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    Date
    22. 1.2000 17:52:11
  7. Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000) 0.00 
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    Source
    Library and information science research. 22(2000) no.4, S.371-382
  8. Tolle, J.: Current utilisation of online catalogs : transaction log analysis: final report to the Council on Library Resources (1983) 0.00 
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  9. Beheshti, J.: ¬A cross-sectional study of the use of the library books by undergraduate students (1989) 0.00 
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  10. Beheshti, J.: ¬A longitudinal study of the use of library books by undergraduate students (1989) 0.00 
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  11. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.00 
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    Date
    9. 2.2008 17:52:22
  12. Arbeitskreis 'Benutzererwartungen in die Sacherschließung' der Kommission für Sacherschließung der VÖB: Schlagwort "Benutzerforschung" : Beobachtungen bei der sachlichen Suche im OPAC des österreichischen wissenschaftlichen Bibliothekenverbundes (1997) 0.00 
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    Footnote
    Mitglieder der Arbeitsgruppe: D. Engl, J. Friedl, J. Labner, M. Sandner, W. Schlacher, A. Schmidt, A. Zartl
  13. Spavold, J.: ¬The child as naive user : a study of database use with young children (1990) 0.00 
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  14. Dickson, J.: ¬An analysis of user errors in searching an online catalog (1984) 0.00 
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  15. Wallace, P.M.: Periodical title searching in online catalogues (1997) 0.00 
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    Date
    29. 7.1998 10:57:22
  16. Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998) 0.00 
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    Date
    22. 5.1999 19:07:29
  17. Gremett, P.: Utilizing a user's context to improve search results (2006) 0.00 
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    Date
    22. 7.2006 18:17:44
  18. Schneider, R.: OPACs, Benutzer und das Web (2009) 0.00 
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    Date
    22. 2.2009 18:50:43
  19. Cole, C.; Leide, J.; Beheshti, J.; Large, A.; Brooks, M.: Investigating the Anomalous States of Knowledge hypothesis in a real-life problem situation : a study of history and psychology undergraduates seeking information for a course essay (2005) 0.00 
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    Abstract
    The authors present a study of the real-life information needs of 59 McGill University undergraduates researching essay topics for either a history or psychology course, interviewed just after they had selected their essay topic. The interview's purpose was to transform the undergraduate's query from general topic terms, based an vague conceptions of their essay topic, to an information need-based query. To chart the transformation, the authors investigate N. J. Belkin, R. N. Oddy, and H. M. Brooks' Anomalous States of Knowledge (ASK) hypothesis (1982a, 1982b), which links the user's ASK to a relevant document set via a common code based an structural facets. In the present study an interoperable structural code based an eight essay styles is created, then notions of structural facets compatible with a highimpact essay structure are presented. The important findings of the study are: (a) the undergraduates' topic statements and terms derived from it do not constitute an effective information need statement because for most of the subjects in the study the topic terms conformed to a low-impact essay style; (b) essay style is an effective interoperable structural code for charting the evolution of the undergraduate's knowledge state from ASK to partial resolution of the ASK in an information need statement.
  20. Kaske, N.K.: ¬A comparative study of subject searching in an OPAC among branch libraries of a university library system (1988) 0.00 
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    Abstract
    The degree of variability in the percentage of subject searching in an online public access catalog (OPAC) among branch libraries of one university was studied. A full semester's worth of transactions was analyzed, not sampled. The time units used were hour of the day, day of the week, and week of the semester. The findings show that subject searching varies from a low of 22% to a high of 74% over the hours of a day. Variability for the days of the week ranged from 17% to 64%, and for the weeks of the semester variability ranged from 12% to 70%. Valuable management information on the utilization of the OPAC within each brach library and among all the branch libraries is provided through numerous charts and graphs.

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