Bangalore, N.S.: Mystery names : plausible sounding names resulting in zero hits in OPACs (1996)
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- Abstract
- Investigates the reasons for one category of zeor hit author searches - that of plausible but unverifiable names - encountered by end users of the NOTIS OPAC at the University of Illinois at Chicago. The names were not found in the national bibliographic utility (OCLC), the local database (LUIS), the local card catalogue, or large online files of journal articles (Wilson indexes). Concludes that, while the problem of user queries resulting in no retrievals cannot be entirely remedied, a number of things can be done to minimize the problem, including: putting in palce an international system to exchange authority data for names; simplification of cataloguing riles; a retrieval system that allows natural language best match retrieval, ranked output, relevance feedback, and other post Boolean techniques; expanded use of keyword searching; and user education
