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Borgman, C.L.: ¬The conundrum of sharing research data (2012)
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- Date
- 11. 6.2012 15:22:29
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Borgman, C.L.: Toward a definition of user friendliness : a psychological perspective (1987)
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- Pages
- S.29-44
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Borgman, C.L.: Will the global information infrastructure be the library of the future? : Central and Eastern Europe as a case example (1996)
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- Source
- IFLA journal. 22(1996) no.2, S.121-127
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Borgman, C.L.: Why are online catalogs still hard to use? (1996)
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- Abstract
- We return to arguments made 10 years ago that online catalogs are difficult to use because their design does not incorporate sufficient understanding of searching behavior. The earlier article examined studies of information retrieval system searching for their implications for online catalog design; this article examines the implications of card catalog design for online catalogs. With this analysis, we hope to contribute to a better understanding of user behavior and to lay to rest the card catalog design model for online catalogs. We discuss the problems with query matching systems, which were designed for skilled search intermediaries rather than end-users, and the knowledge and skills they require in the information-seeking process, illustrated with examples of searching card and online catalogs. Searching requires conceptual knowledge of the information retrieval process - translating an information need into a searchable query; semantic knowledge of how to implement a query in a given system - the how and when to use system features; and technical skills in executing the query - basic computing skills and the syntax of entering queries as specific search statements. In the short term, we can help make online catalogs easier to use through improved training and documentation that is based on information-seeking bahavior, with the caveat that good training is not a substitute for good system design. Our long term goal should be to design intuitive systems that require a minimum of instruction. Given the complexity of the information retrieval problem and the limited capabilities of today's systems, we are far from achieving that goal. If libraries are to provide primary information services for the networked world, they need to put research results on the information-seeking process into practice in designing the next generation of online public access information retrieval systems
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Borgman, C.L.: Multi-media, multi-cultural, and multi-lingual digital libraries : or how do we exchange data In 400 languages? (1997)
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- Abstract
- The Internet would not be very useful if communication were limited to textual exchanges between speakers of English located in the United States. Rather, its value lies in its ability to enable people from multiple nations, speaking multiple languages, to employ multiple media in interacting with each other. While computer networks broke through national boundaries long ago, they remain much more effective for textual communication than for exchanges of sound, images, or mixed media -- and more effective for communication in English than for exchanges in most other languages, much less interactions involving multiple languages. Supporting searching and display in multiple languages is an increasingly important issue for all digital libraries accessible on the Internet. Even if a digital library contains materials in only one language, the content needs to be searchable and displayable on computers in countries speaking other languages. We need to exchange data between digital libraries, whether in a single language or in multiple languages. Data exchanges may be large batch updates or interactive hyperlinks. In any of these cases, character sets must be represented in a consistent manner if exchanges are to succeed. Issues of interoperability, portability, and data exchange related to multi-lingual character sets have received surprisingly little attention in the digital library community or in discussions of standards for information infrastructure, except in Europe. The landmark collection of papers on Standards Policy for Information Infrastructure, for example, contains no discussion of multi-lingual issues except for a passing reference to the Unicode standard. The goal of this short essay is to draw attention to the multi-lingual issues involved in designing digital libraries accessible on the Internet. Many of the multi-lingual design issues parallel those of multi-media digital libraries, a topic more familiar to most readers of D-Lib Magazine. This essay draws examples from multi-media DLs to illustrate some of the urgent design challenges in creating a globally distributed network serving people who speak many languages other than English. First we introduce some general issues of medium, culture, and language, then discuss the design challenges in the transition from local to global systems, lastly addressing technical matters. The technical issues involve the choice of character sets to represent languages, similar to the choices made in representing images or sound. However, the scale of the language problem is far greater. Standards for multi-media representation are being adopted fairly rapidly, in parallel with the availability of multi-media content in electronic form. By contrast, we have hundreds (and sometimes thousands) of years worth of textual materials in hundreds of languages, created long before data encoding standards existed. Textual content from past and present is being encoded in language and application-specific representations that are difficult to exchange without losing data -- if they exchange at all. We illustrate the multi-language DL challenge with examples drawn from the research library community, which typically handles collections of materials in 400 or so languages. These are problems faced not only by developers of digital libraries, but by those who develop and manage any communication technology that crosses national or linguistic boundaries.
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Borgman, C.L.; Scharnhorst, A.; Golshan, M.S.: Digital data archives as knowledge infrastructures : mediating data sharing and reuse (2019)
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- Date
- 7. 7.2019 11:58:22
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Borgman, C.L.: Big data, little data, no data : scholarship in the networked world (2015)
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- Date
- 14.10.2013 19:29:54
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Borgman, C.L.; Smart, L.J.; Millwood, K.A.; Finley, J.R.; Champeny, L.; Gilliland, A.J.; Leazer, G.H.: Comparing faculty information seeking in teaching and research : implications for the design of digital libraries (2005)
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- Date
- 3. 6.2005 20:40:22
