Search (4 results, page 1 of 1)

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Abstract

This article proposes a theory of information need for information retrieval (IR). Information need traditionally denotes the start state for someone seeking information, which includes information search using an IR system. There are two perspectives on information need. The dominant, computer science perspective is that the user needs to find an answer to a well-defined question which is easy for the user to formulate into a query to the system. Ironically, information science's best known model of information need (Taylor, 1968) deems it to be a "black box"-unknowable and nonspecifiable by the user in a query to the information system. Information science has instead devoted itself to studying eight adjacent or surrogate concepts (information seeking, search and use; problem, problematic situation and task; sense making and evolutionary adaptation/information foraging). Based on an analysis of these eight adjacent/surrogate concepts, we create six testable propositions for a theory of information need. The central assumption of the theory is that while computer science sees IR as an information- or answer-finding system, focused on the user finding an answer, an information science or user-oriented theory of information need envisages a knowledge formulation/acquisition system.

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Abstract

What is the uniquely human factor in finding and using information to produce new knowledge? Is there an underlying aspect of our thinking that cannot be imitated by the AI-equipped machines that will increasingly dominate our lives? This book answers these questions, and tells us about our consciousness - its drive or intention in seeking information in the world around us, and how we are able to construct new knowledge from this information. The book is divided into three parts, each with an introduction and a conclusion that relate the theories and models presented to the real-world experience of someone using a search engine. First, Part I defines the exceptionality of human consciousness and its need for new information and how, uniquely among all other species, we frame our interactions with the world. Part II then investigates the problem of finding our real information need during information searches, and how our exceptional ability to frame our interactions with the world blocks us from finding the information we really need. Lastly, Part III details the solution to this framing problem and its operational implications for search engine design for everyone whose objective is the production of new knowledge. In this book, Charles Cole deliberately writes in a conversational style for a broader readership, keeping references to research material to the bare minimum. Replicating the structure of a detective novel, he builds his arguments towards a climax at the end of the book. For our video-game, video-on-demand times, he has visualized the ideas that form the book's thesis in over 90 original diagrams. And above all, he establishes a link between information need and knowledge production in evolutionary psychology, and thus bases his arguments in our origins as a species: how we humans naturally think, and how we naturally search for new information because our consciousness drives us to need it.

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Date

26. 4.2015 19:49:29

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Date

22. 3.2013 19:41:17