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Franken, K.: Einige Probleme benutzerorientierter Sacherschließung : dargestellt an Recherchemitschnitten der Universitätsbibliothek Konstanz (1990)
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Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998)
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Williamson, K.: ¬The information needs and information-seeking behavior of older adults : an Australian study (1997)
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Palmquist, R.A.; Kim, K.-S.: Modeling the users of information systems : some theories and methods (1998)
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