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  • × author_ss:"Ford, N."
  1. Ford, N.: "Conversational" information systems : Extending educational informatics support for the web-based learner (2005) 0.06
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    Abstract
    Purpose - The purpose of this paper is to review recent developments in educational informatics relating to the provision by information systems of pedagogical support to web-based learners, and to propose further investigation of the feasibility and potential value of web-based "conversational" information systems to complement adaptive hypermedia and information retrieval systems. Design/methodology/approach - The potential of Pask's conversation theory is considered as a potentially useful framework for the development of information systems capable of providing pedagogical support for web-based learners, complementary to that provided by existing computer-assisted learning and adaptive hypermedia systems. The potential role and application of entailment meshes are reviewed in relation to other forms of knowledge representation including classifications, semantic networks, ontologies and representations based on knowledge space theory. Findings - Concludes that conversation theory could be a useful framework to support the development of web-based "conversational" information that would complement aspects of computer-assisted learning, adaptive hypermedia and information retrieval systems. The entailment mesh knowledge representation associated with conversation theory provides the potential for providing particularly rich pedagogical support by virtue of its properties of cyclicity, consistency and connectivity, designed to support deep and enduring levels of understanding. Research limitations/implications - Although based on a considerable body of theoretical and empirical work relating to conversation theory, the paper remains speculative in that the gap is still great between, on the one hand, what has so far been achieved and, on the other, the practical realisation of its potential to enhance web-based learning. Much work remains to be done in terms of exploring the extent to which procedures developed and benefits found in relatively small-scale experimental contexts can effectively be scaled to yield enhanced support for "real world" learning-related information behaviour. Originality/value - The ideas of Pask, discussed in this paper, are capable of guiding the structuring of information according to parameters designed to facilitate deep and enduring understanding via interactive "conversational" engagement between the conceptual structures of information source authors and learners. If one can scale Pask's work to "real world" learning-related information behaviour, one can increase the range of web-based information systems and services capable of providing pedagogical support to web-based learners.
  2. Ford, N.: Web-based learning through educational informatics : information science meets educational computing (2008) 0.05
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    Abstract
    Explores the role of information seeking and retrieval in the development of information systems to support personalized and autonomous learning.
    Content
    Inhalt: Learning: Basic Processes - Introduction - Basic Information Processes - Integrating Themes - Where do Integrating Themes come From? - Theory Generation and Testing - Learning: Individual Differences - Styles of Learning - Levels of Learning - References - Education - Educational Philosophies and Learning Design - Autonomy and Mediation - Library and Information Science - Standards for Supporting Resource Discovery - Information Seeking and Autonomous Learning - Information Seeking as Conversations - ICT Developments: Resource Discovery - Tools and Techniques to Support Information Seeking and Resource Discovery - Metadata - Ontologies and the Semantic Web - Educational Metadata and Ontologies - ICT Developments: Learning Design And Teaching - Intelligent and Adaptive Tutoring Systems - Learning Environments and Interoperability - General ICT-Based Developments - Educational Opportunities Afforded by ICT Developments - Educational Informatics Systems: Individual Approaches - Metadata-Enabled Learning Resource Discovery - Adaptive Systems for Personalised Resource Discovery - Open Corpus Resource Discovery - From Supplantation to Metacognition - Educational Informatics Systems: Social Approaches - Alternative Pedagogies - Educational Informatics Systems that Learn - Community-Based Learning - Real World Learning - Theory and Practice - Educational Informatics Support for Critical Thinking and Creativity - Making Sense of Research: Generating Useful Real World Knowledge - Going Forward: Research Issues and the Future - Different Perspectives on Educational Informatics Developments - Types Of Evidence - Contingent Dependencies, and Object and Meta Languages - Reality Checking For Quality Control - Towards the Learning Web
  3. Ford, N.; Miller, D.; Moss, N.: Web search strategies and retrieval effectiveness : an empirical study (2002) 0.03
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    Abstract
    This paper reports the results of a study funded by the Arts and Humanities Research Board which sought to investigate links between Web search strategies and retrieval effectiveness. A total of 68 students, enrolled on masters programmes in librarianship, information management and information systems, searched for two topics using the AltaVista search engine. Logs of the resultant 341 queries, along with relevance judgements for over 4,000 retrieved items, were analysed using factor analysis and regression. The differing but complementary types and strengths of evidence produced by these two forms of analysis are discussed and presented. Retrieval effectiveness was associated positively with best-match searching and negatively with Boolean searching. The implications of these findings for Web searching are discussed.
  4. Gorrell, G.; Eaglestone, B.; Ford, N.; Holdridge, P.; Madden, A.: Towards "metacognitively aware" IR systems : an initial user study (2009) 0.03
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    Abstract
    Purpose - The purpose of this paper is to describe: a new taxonomy of metacognitive skills designed to support the study of metacognition in the context of web searching; a data collection instrument based on the taxonomy; and the results of testing the instrument on a sample of university students and staff. Design/methodology/approach - The taxonomy is based on a review of the literature, and is extended to cover web searching. This forms the basis for the design of the data collection instrument, which is tested with 405 students and staff of Sheffield University. Findings - Subjects regard the range of metacognitive skills focused on as broadly similar. However, a number of significant differences in reported metacognition usage relating to age, gender and discipline. Practical implications - These findings contribute to the long-term aims of the research which are to: develop a model of the actual and potential role of metacognition in web searching, and identify strategic "metacognitive interventions" that can be built into an intelligent information retrieval system, driven by the model, capable of enhancing retrieval effectiveness by compensating for metacognitive weaknesses on the part of the searcher. Originality/value - The value of the paper lies in: the consideration of metacognition in the context of web searching, the presentation of an extensible taxonomy of metacognitive skills, development and testing of a prototype metacognitive inventory, finding of significant differences in reported metacognition usage according to age, gender and discipline, and reflection of the implications of the results for future research into web searching.
  5. Ellis, D.; Ford, N.; Furner, J.: In search of the unknown user : indexing, hypertext and the World Wide Web (1998) 0.02
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    Abstract
    For the purposes of this article, the indexing of information is interpreted as the pre-processing of information in order to enable its retrieval. The definition thus spans a dimension extending from classification-based approaches (pre-co-ordinate) to keyword searching (post-co-ordinate). In the first section we clarify our use of terminology, by briefly describing a framework for modelling IR systems in terms of sets of objects, relationships and functions. In the following 3 sections, we discuss the application of indexing functions to document collections of 3 specific types: (1) 'conventional' text databases; (2) hypertext databases; and (3) the World Wide Web, globally distributed across the Internet
  6. Spink, A.; Wilson, T.; Ellis, D.; Ford, N.: Modeling users' successive searches in digital environments : a National Science Foundation/British Library funded study (1998) 0.01
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    Abstract
    As digital libraries become a major source of information for many people, we need to know more about how people seek and retrieve information in digital environments. Quite commonly, users with a problem-at-hand and associated question-in-mind repeatedly search a literature for answers, and seek information in stages over extended periods from a variety of digital information resources. The process of repeatedly searching over time in relation to a specific, but possibly an evolving information problem (including changes or shifts in a variety of variables), is called the successive search phenomenon. The study outlined in this paper is currently investigating this new and little explored line of inquiry for information retrieval, Web searching, and digital libraries. The purpose of the research project is to investigate the nature, manifestations, and behavior of successive searching by users in digital environments, and to derive criteria for use in the design of information retrieval interfaces and systems supporting successive searching behavior. This study includes two related projects. The first project is based in the School of Library and Information Sciences at the University of North Texas and is funded by a National Science Foundation POWRE Grant <http://www.nsf.gov/cgi-bin/show?award=9753277>. The second project is based at the Department of Information Studies at the University of Sheffield (UK) and is funded by a grant from the British Library <http://www.shef. ac.uk/~is/research/imrg/uncerty.html> Research and Innovation Center. The broad objectives of each project are to examine the nature and extent of successive search episodes in digital environments by real users over time. The specific aim of the current project is twofold: * To characterize progressive changes and shifts that occur in: user situational context; user information problem; uncertainty reduction; user cognitive styles; cognitive and affective states of the user, and consequently in their queries; and * To characterize related changes over time in the type and use of information resources and search strategies particularly related to given capabilities of IR systems, and IR search engines, and examine changes in users' relevance judgments and criteria, and characterize their differences. The study is an observational, longitudinal data collection in the U.S. and U.K. Three questionnaires are used to collect data: reference, client post search and searcher post search questionnaires. Each successive search episode with a search intermediary for textual materials on the DIALOG Information Service is audiotaped and search transaction logs are recorded. Quantitative analysis includes statistical analysis using Likert scale data from the questionnaires and log-linear analysis of sequential data. Qualitative methods include: content analysis, structuring taxonomies; and diagrams to describe shifts and transitions within and between each search episode. Outcomes of the study are the development of appropriate model(s) for IR interactions in successive search episodes and the derivation of a set of design criteria for interfaces and systems supporting successive searching.
  7. Ford, N.; Ford, R.: Towards a cognitive theory of information accessing : an empirical study (1993) 0.01
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    Abstract
    Reports on a project which aimed to simulate querying of an ideal system which could respond to any kind of questioning phrased in any way. 30 users accessed a system the knowledge base of which (unknown to them) included 2 human experts. The interactions between users and the system were logged and analyzed. The results reveal different information accessing strategies linked to individual user characteristics and retrieval effectiveness. Discusses implication for the design of improved information retrieval systems
  8. Ford, N.: Expert systems and artificial intelligence : an information manager's guide (1991) 0.01
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    Abstract
    A guide to database management, online searching, text retrieval, data analysis, intelligent documents and more ...
  9. Ford, N.; Ford, R.: Cognitive styles and database access (1992) 0.01
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    Abstract
    Describes an experiment conducted with 30 post graduate information science and librarianship students to discover how they might go about learning from an ideal database. A system was created which preserved the characteristics of a computer based environment, yet which freed itself from the constraints of current technology. The students were, in fact, interacting via computer screen with 2 human expert backed up with appropriate computer files and documentation. Results suggest a number of different information accessing strategies linked to relatively successful and less successful retrieval. Discusses the implications of the results for the design of computerized information retrieval systems
  10. Ford, N.: New cognitive directions (2005) 0.01
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    Abstract
    This chapter explores cognitive issues relating not only to the use and effectiveness of information retrieval (IR) systems, but also to the generation of new research knowledge relevant to enhancing such use and to the development of improved systems. There is still much that we do not know about how effectively, or not as the case may be, current IR systems support different individuals and groups of people in effectively acquiring the knowledge they need to help them in the tasks in which they are engaged. We need greater levels of knowledge of how we might optimize the symbiotic interactions between IR systems and people working in different contexts, and of the directions we might most profitably take in the development of new systems. The chapter begins by establishing working definitions of "knowledge", "information", "understanding", and related concepts including "information retrieval" and "information behavior". Such definitions are necessary if we are to achieve any clear focus on what are important issues for the evaluation and development of IR systems and practices. Knowledge is defined here as a conceptual system that enables its possessor (whether human or machine) to act in the world (e.g. in the form of autonomous activity or response to stimuli). Information is defined here as potential knowledge, and understanding as the process of transforming information into knowledge. Perceiving an information need represents the realization that one is in a situation for which one's existing knowledge is not adequate. Information is needed to generate, via understanding, appropriate new knowledge. However, the need for knowledge is broader than the information need in that the former entails defining the nature of the sought-for knowledge, as opposed to the type and nature of the information which may be used to generate it. Importantly in this context, functionally the same knowledge may be generated via the processing of alternative items of information. The realization and specification of the knowledge need, along with the evaluation of information behavior in terms of its contribution to satisfying the knowledge need, are termed here knowledge behavior. Information behavior comprises those activities entailed in the acquisition of information that may be transformed into knowledge. It subsumes information encountering and information seeking, the latter subsuming searching and retrieval. Although information retrieval is often used narrowly to denote the latter activity taking place within information seeking, a broader definition is used here to include the development, use and evaluation of systems designed to support the range of activities denoted by the term information behavior.
    Series
    The information retrieval series, vol. 19
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  11. Ford, N.: Improving the "darkness to light" ratio in user-related information retrieval research (2000) 0.01
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    Abstract
    Research into information retrieval (IR) cannot yet answer the basic question of how we can design IR systems to help people search for information with optimal levels of effectiveness. In relation to human-system interaction, we have failed to develop any valid and at the same time robust user models capable of driving practical system development. If we strip away assumptions and over-optimism relating to the generalisability of what are essentially sporadic and fragmented research efforts, the great "darkness to light" ratio characterising our knowledge of human aspects of IR becomes apparent. From a more critical and pessimistic (but by no means less realistic) perspective, we are getting nowhere fast. A range of strategies is proposed to improve the situation by supporting relatively "horizontal" as well as "vertical" knowledge integration. These consist of: greater use of pluralistic research approaches; enhanced access to research data; more multidisciplinary and multi-perspective integrative reviews and conceptual mappings; and establishing a greater critical mass of published research findings sufficient to support the generation of a less sparse and fragmented evidence-based knowledge map. The potential of electronic publishing and data access for helping achieve these goals is discussed.
  12. Ford, N.: Modeling cognitive processes in information seeking : from Popper to Pask (2004) 0.01
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    Abstract
    This report explores the intellectual processes entailed during information seeking, as information needs are generated and information is sought and evaluated for relevance. It focuses an the details of cognitive processing, reviewing a number of models. In particular, Popper's model of the communication process between an individual and new information is explored and elaborated from the perspective of Pask's Conversation Theory. The implications of this theory are discussed in relation to the development of what Cole has termed "enabling" information retrieval systems.
  13. Ford, N.: Information retrieval and creativity : towards support for the original thinker (1999) 0.01
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  14. Ford, N.: ¬The growth of understanding in information science : towards a developmental model (1999) 0.01
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    Date
    17. 1.2000 13:16:22
  15. Ford, N.: Introduction to information behaviour (2015) 0.01
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    Date
    22. 1.2017 16:45:48
  16. Ford, N.; Miller, D.; Moss, N.: Web search strategies and human individual differences : cognitive and demographic factors, Internet attitudes, and approaches (2005) 0.01
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    Abstract
    The research reported here was an exploratory study that sought to discover the effects of human individual differences an Web search strategy. These differences consisted of (a) study approaches, (b) cognitive and demographic features, and (c) perceptions of and preferred approaches to Web-based information seeking. Sixtyeight master's students used AItaVista to search for information an three assigned search topics graded in terms of complexity. Five hundred seven search queries were factor analyzed to identify relationships between the individual difference variables and Boolean and best-match search strategies. A number of consistent patterns of relationship were found. As task complexity increased, a number of strategic shifts were also observed an the part of searchers possessing particular combinations of characteristics. A second article (published in this issue of JASIST; Ford, Miller, & Moss, 2005) presents a combined analyses of the data including a series of regression analyses.
  17. Ford, N.; Miller, D.; Moss, N.: ¬The role of individual differences in Internet searching : an empirical study (2001) 0.01
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    Abstract
    This article reports the results of a study of the role of individual differences in Internet searching. The dimensions of individual differences forming the focus of the research consisted of: cognitive styles; levels of prior experience; Internet perceptions; study approaches; age; and gender. Sixty-nine Masters students searched for information on a prescribed topic using the AItaVista search engine. Results were assessed using simple binary relevance judgements. Factor analysis and multiple regression revealed interesting differences, retrieval effectiveness being linked to: male gender; low cognitive complexity; an imager (as opposed to verbalizer) cognitive style; and a number of Internet perceptions and study approaches grouped here as indicating low self-efficacy. The implications of these findings for system development and for future research are discussed.
  18. Spink, A.; Wilson, T.D.; Ford, N.; Foster, A.; Ellis, D.: Information seeking and mediated searching : Part 1: theoretical framework and research design (2002) 0.01
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    Abstract
    In this issue we begin with the first of four parts of a five part series of papers by Spink, Wilson, Ford, Foster, and Ellis. Spink, et alia, in the first section of this report set forth the design of a project to test whether existing models of the information search process are appropriate for an environment of mediated successive searching which they believe characterizes much information seeking behavior. Their goal is to develop an integrated model of the process. Data were collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K., with individuals with real information needs engaged in interaction with operational information retrieval systems by use of transaction logs, recordings of interactions with intermediaries, pre, and post search interviews, questionnaire responses, relevance judgments of retrieved text, and responses to a test of cognitive styles. Questionnaires were based upon the Kuhlthau model, the Saracevic model, the Ellis model, and incorporated a visual analog scale to avoid a consistency bias.
  19. Ford, N.; Mansourian, Y.: ¬The invisible web : an empirical study of "cognitive invisibility" (2006) 0.01
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    Abstract
    Purpose - The purpose of this paper is to report an empirical investigation into conceptions of the "invisible web". Design/methodology/approach - This was an exploratory qualitative study based on in-depth semi-structured interviews with 15 members of academic staff from three biology-related departments at the University of Sheffield. Concepts emerged from an inductive analysis of the interview data to form a tentative model. Findings - A distinction is drawn between technical objective conceptions of the "invisible web" that commonly appear in the literature, and a cognitive subjective conception based on searchers' perceptions of search failure, and a tentative model of "cognitive invisibility" is presented. The relationship between objective and subjective conceptions, and implications for training, are discussed. Research limitations/implications - The research was qualitative and exploratory, designed to elicit sensitising concepts and to "map the territory". It thus aims to provide a tentative model that could form the basis for more systematic study. Such research could investigate the validity of the categories in different and/or larger samples, seek further to illuminate, challenge, extend or refute the model, and address issues of generalisability. Practical implications - The paper presents a conceptual model that is intended to be a useful reference point for researchers wishing to investigate user-based aspects of search failure and the invisible web. It may also be useful to trainers and those interested in developing information literacy, in that it differentiates technical objective and cognitive subjective conceptions of "invisibility, and discusses the implications for helping searchers develop more effective searching capabilities. Originality/value - The paper offers an alternative cognitive subjective view of "web invisibility" to that more commonly presented in the literature. It contributes to a still small body of empirical research into user-based aspects of the invisible web.
  20. Mansourian, Y.; Ford, N.: Search persistence and failure on the web : a "bounded rationality" and "satisficing" analysis (2007) 0.01
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    Abstract
    Purpose - This paper aims to examine our current knowledge of how searchers perceive and react to the possibility of missing potentially important information whilst searching the web is limited. The study reported here seeks to investigate such perceptions and reactions, and to explore the extent to which Simon's "bounded rationality" theory is useful in illuminating these issues. Design/methodology/approach - Totally 37 academic staff, research staff and research students in three university departments were interviewed about their web searching. The open-ended, semi-structured interviews were inductively analysed. Emergence of the concept of "good enough" searching prompted a further analysis to explore the extent to which the data could be interpreted in terms of Simon's concepts of "bounded rationality" and "satisficing". Findings - The results indicate that the risk of missing potentially important information was a matter of concern to the interviewees. Their estimations of the likely extent and importance of missed information affected decisions by individuals as to when to stop searching - decisions based on very different criteria, which map well onto Simon's concepts. On the basis of the interview data, the authors propose tentative categorizations of perceptions of the risk of missing information including "inconsequential" "tolerable" "damaging" and "disastrous" and search strategies including "perfunctory" "minimalist" "nervous" and "extensive". It is concluded that there is at least a prima facie case for bounded rationality and satisficing being considered as potentially useful concepts in our quest better to understand aspects of human information behaviour. Research limitations/implications - Although the findings are based on a relatively small sample and an exploratory qualitative analysis, it is argued that the study raises a number of interesting questions, and has implications for both the development of theory and practice in the areas of web searching and information literacy. Originality/value - The paper focuses on an aspect of web searching which has not to date been well explored. Whilst research has done much to illuminate searchers' perceptions of what they find on the web, we know relatively little of their perceptions of, and reactions to information that they fail to find. The study reported here provides some tentative models, based on empirical evidence, of these phenomena.