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  • × author_ss:"Spink, A."
  1. Jansen, B.J.; Spink, A.; Pedersen, J.: ¬A temporal comparison of AItaVista Web searching (2005) 0.01
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    Abstract
    Major Web search engines, such as AItaVista, are essential tools in the quest to locate online information. This article reports research that used transaction log analysis to examine the characteristics and changes in AItaVista Web searching that occurred from 1998 to 2002. The research questions we examined are (1) What are the changes in AItaVista Web searching from 1998 to 2002? (2) What are the current characteristics of AItaVista searching, including the duration and frequency of search sessions? (3) What changes in the information needs of AItaVista users occurred between 1998 and 2002? The results of our research show (1) a move toward more interactivity with increases in session and query length, (2) with 70% of session durations at 5 minutes or less, the frequency of interaction is increasing, but it is happening very quickly, and (3) a broadening range of Web searchers' information needs, with the most frequent terms accounting for less than 1% of total term usage. We discuss the implications of these findings for the development of Web search engines.
    Date
    3. 6.2005 19:29:59
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.6, S.559-570
  2. Ozmutlu, S.; Spink, A.; Ozmutlu, H.C.: ¬A day in the life of Web searching : an exploratory study (2004) 0.01
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    Date
    15. 8.2004 12:00:29
    Source
    Information processing and management. 40(2004) no.2, S.319-345
  3. Spink, A.; Cole, C.: ¬A multitasking framework for cognitive information retrieval (2005) 0.01
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    Abstract
    Information retrieval (IR) research has developed considerably since the 1950's to include consideration of more cognitive, interactive and iterative processes during the interaction between humans and IR or Web systems (Ingwersen, 1992, 1996). Interactive search sessions by humans with IR systems have been depicted as interactive IR models (Saracevic, 1997). Human-IR system interaction is also modeled as taking place within the context of broader human information behavior (HIB) processes (Spink et al., 2002). Research into the human or cognitive (user modeling) aspects of IR is a growing body of research on user interactivity, task performance and measures for observing user interactivity. The task context and situational characteristics of users' searches and evaluation have also been identified as key elements in a user's interaction with an IR system (Cool and Spink, 2002; Vakkari, 2003). Major theorized interactive IR models have been proposed relating to the single search episode, including Ingwersen's (1992,1996) Cognitive Model of IR Interaction, Belkin et al.'s (1995) Episodic Interaction Model, and Saracevic's (1996,1997) Stratified Model of IR Interaction. In this chapter we examine Saracevic's Stratified Model of IR Interaction and extend the model within the framework of cognitive IR (CIR) to depict CIR as a multitasking process. This chapter provides a new direction for CIR research by conceptualizing IR with a multitasking context. The next section of the chapter defines the concept of multitasking in the cognitive sciences and Section 3 discusses the emerging understanding of multitasking information behavior. In Section 4, cognitive IR is depicted within a multitasking framework using Saracevic's (1996, 1997) Stratified Model of IR Interaction. In Section 5, we link information searching and seeking models together, via Saracevic's Stratified Model of IR Interaction, but starting with a unitask model of HIB. We begin to model multitasking in cognitive IR in Section 6. In Sections 7 and 8, we increase the complexity of our developing multitasking model of cognitive IR by adding coordinating mechanisms, including feedback loops. Finally, in Section 9, we conclude the chapter and indicate future directions for further research.
    Date
    19. 1.2007 12:55:22
    Series
    The information retrieval series, vol. 19
    Source
    New directions in cognitive information retrieval. Eds.: A. Spink, C. Cole
  4. Spink, A.; Greisdorf, H.: Regions and levels : Measuring and mapping users' relevance judgements (2001) 0.01
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    Abstract
    The dichotomous bipolar approach to relevance has produced an abundance of information retrieval (M) research. However, relevance studies that include consideration of users' partial relevance judgments are moving to a greater relevance clarity and congruity to impact the design of more effective [R systems. The study reported in this paper investigates the various regions of across a distribution of users' relevance judgments, including how these regions may be categorized, measured, and evaluated. An instrument was designed using four scales for collecting, measuring, and describing enduser relevance judgments. The instrument was administered to 21 end-users who conducted searches on their own information problems and made relevance judgments on a total of 1059 retrieved items. Findings include: (1) overlapping regions of relevance were found to impact the usefulness of precision ratios as a measure of IR system effectiveness, (2) both positive and negative levels of relevance are important to users as they make relevance judgments, (3) topicality was used more to reject rather than accept items as highly relevant, (4) utility was more used to judge items highly relevant, and (5) the nature of relevance judgment distribution suggested a new IR evaluation measure-median effect. Findings suggest that the middle region of a distribution of relevance judgments, also called "partial relevance," represents a key avenue for ongoing study. The findings provide implications for relevance theory, and the evaluation of IR systems
    Date
    29. 9.2001 13:59:20
    Source
    Journal of the American Society for Information Science and technology. 52(2001) no.2, S.161-173
  5. Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009) 0.01
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    Date
    22. 3.2009 17:49:11
    Source
    Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.557-570
  6. Spink, A.; Wilson, T.D.; Ford, N.; Foster, A.; Ellis, D.: Information seeking and mediated searching : Part 3: successive searching (2002) 0.01
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    Date
    21. 7.2006 14:29:18
    Source
    Journal of the American Society for Information Science and Technology. 53(2002) no.9, S.716-727
  7. Jansen, B.J.; Spink, A.; Koshman, S.: Web searcher interaction with the Dogpile.com metasearch engine (2007) 0.01
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    Abstract
    Metasearch engines are an intuitive method for improving the performance of Web search by increasing coverage, returning large numbers of results with a focus on relevance, and presenting alternative views of information needs. However, the use of metasearch engines in an operational environment is not well understood. In this study, we investigate the usage of Dogpile.com, a major Web metasearch engine, with the aim of discovering how Web searchers interact with metasearch engines. We report results examining 2,465,145 interactions from 534,507 users of Dogpile.com on May 6, 2005 and compare these results with findings from other Web searching studies. We collect data on geographical location of searchers, use of system feedback, content selection, sessions, queries, and term usage. Findings show that Dogpile.com searchers are mainly from the USA (84% of searchers), use about 3 terms per query (mean = 2.85), implement system feedback moderately (8.4% of users), and generally (56% of users) spend less than one minute interacting with the Web search engine. Overall, metasearchers seem to have higher degrees of interaction than searchers on non-metasearch engines, but their sessions are for a shorter period of time. These aspects of metasearching may be what define the differences from other forms of Web searching. We discuss the implications of our findings in relation to metasearch for Web searchers, search engines, and content providers.
    Date
    29. 4.2007 21:12:02
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.5, S.744-755
  8. Spink, A.; Park, M.: Information and non-information multitasking interplay (2005) 0.01
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    Abstract
    Purpose - During multitasking, humans handle multiple tasks through task switching or engage in multitasking information behaviors. For example, a user switches between seeking new kitchen information and medical information. Recent studies provide insights these complex multitasking human information behaviors (HIB). However, limited studies have examined the interplay between information and non-information tasks. Design/methodology/approach - The goal of the paper was to examine the interplay of information and non-information task behaviors. Findings - This paper explores and speculates on a new direction in HIB research. The nature of HIB as a multitasking activity including the interplay of information and non-information behavior tasks, and the relation between multitasking information behavior to cognitive style and individual differences, is discussed. A model of multitasking between information and non-information behavior tasks is proposed. Practical implications/limitations - Multitasking information behavior models should include the interplay of information and non-information tasks, and individual differences and cognitive styles. Originality/value - The paper is the first information science theoretical examination of the interplay between information and non-information tasks.
  9. Spink, A.: Multitasking information behavior and information task switching : an exploratory study (2004) 0.01
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    Abstract
    Recent studies show that humans engage in multitasking information behaviors, often in libraries, as they seek and search for information on more than one information task. Multitasking information behaviors may consist of library search and use behaviors, or database or Web search sessions on multiple information tasks. However, few human information behavior models of seeking, searching or use, or library use models, include considerations of multitasking information behavior. This paper reports results from a case study exploring multitasking information behavior by an information seeker in a public library using diary, observation and interview data collection techniques. The information seeker sought information on four unrelated personal information tasks during two public library visits. Findings include a taxonomy of information behaviors; a sequential flowchart of the information seeker's complex and iterative processes, including multitasking information behavior, electronic searches, physical library searches, serendipitous browsing, and successive searches; and that the information seeker engaged in a process of 17 information task switches over two library visits. A model of information multitasking and information task switching is presented. Implications for library services and bibliographic instruction are also discussed.
  10. Spink, A.; Cole, C.: Introduction (2004) 0.01
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    Abstract
    This is the second part of a two-part special topic JASIST issue an information seeking. The first part presented papers an the topics of health information seeking and everyday life information seeking or ELIS (i.e., information seeking outside of work or school). This second issue presents papers an the topics of information retrieval and information seeking in industry environments. Information retrieval involves a specific kind of information seeking, as the user is in direct contact with an information interface and with potential sources of information from the system's database. The user conducts the search using various strategies, tactics, etc., but there is also the possibility that information processes will occur resulting in a change in the way the user thinks about the topic of the search. If this occurs, the user is, in effect, using the found data, turning it into an informational element of some kind. Such processes can be facilitated in the design of the information retrieval system. Information seeking in industry environments takes up more and more of our working day. Even companies producing industrial products are in fact mainly producing informational elements of some kind, often for the purpose of making decisions or as starting positions for further information seeking. While there may be company mechanisms in place to aid such information seeking, and to make it more efficient, if better information seeking structures were in place, not only would workers waste less time in informational pursuits, but they would also find things, discover new processes, etc., that would benefit the corporation's bottom line. In Figure l, we plot the six papers in this issue an an information behavior continuum, following a taxonomy of information behavior terms from Spink and Cole (2001). Information Behavior is a broad term covering all aspects of information seeking, including passive or undetermined information behavior. Information-Seeking Behavior is usually thought of as active or conscious information behavior. Information-Searching Behavior describes the interactive elements between a user and an information system. Information-Use Behavior is about the user's acquisition and incorporation of data in some kind of information process. This leads to the production of information, but also back to the broad range of Information Behavior in the first part of the continuum. Though we plot all papers in this issue along this continuum, they take into account more than their general framework. The three information retrieval reports veer from the traditional information-searching approach of usersystem interaction, while the three industry environment articles veer from the traditional information-seeking approach of specific context information-seeking studies.
    Footnote
    Einführung zum Themenheft: Information seeking research
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.767-768
  11. Spink, A.: Interactive information seeking and retrieving : a third feedback framework (1996) 0.00
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    Abstract
    Information science is beginning to explore feedback as a key concept within information seeking and retrieving methods. Feedback has been a fundamental element in mmany cybernetic and social models. Gives an overview of feedback within the cybernetics and social frameworks. Compares these feedback concepts with the interactive feedback concept evolving within the framework of information seeking and retrieving, based on their conceptualization of the feedback loop and notion of information
    Imprint
    Medford, NJ : Learned Information
    Source
    Global complexity: information, chaos and control. Proceedings of the 59th Annual Meeting of the American Society for Information Science, ASIS'96, Baltimore, Maryland, 21-24 Oct 1996. Ed.: S. Hardin
  12. Spink, A.; Park, M.; Koshman, S.: Factors affecting assigned information problem ordering during Web search : an exploratory study (2006) 0.00
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    Abstract
    Multitasking is the human ability to handle the demands of multiple tasks. Multitasking behavior involves the ordering of multiple tasks and switching between tasks. People often multitask when using information retrieval (IR) technologies as they seek information on more than one information problem over single or multiple search episodes. However, limited studies have examined how people order their information problems, especially during their Web search engine interaction. The aim of our exploratory study was to investigate assigned information problem ordering by forty (40) study participants engaged in Web search. Findings suggest that assigned information problem ordering was influenced by the following factors, including personal interest, problem knowledge, perceived level of information available on the Web, ease of finding information, level of importance and seeking information on information problems in order from general to specific. Personal interest and problem knowledge were the major factors during assigned information problem ordering. Implications of the findings and further research are discussed. The relationship between information problem ordering and gratification theory is an important area for further exploration.
    Source
    Information processing and management. 42(2006) no.5, S.1366-1378
  13. Spink, A.; Cole, C.: ¬A human information behavior approach to a philosophy of information (2004) 0.00
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    Abstract
    This paper outlines the relation between philosophy of information (PI) and human information behavior (HIB). In this paper, we first briefly outline the basic constructs and approaches of PI and HIB. We argue that a strong relation exists between PI and HIB, as both are exploring the concept of information and premise information as a fundamental concept basic to human existence. We then exemplify that a heuristic approach to PI integrates the HIB view of information as a cognitive human-initiated process by presenting a specific cognitive architecture for information initiation based on modular notion from HIB/evolutionary psychology and the vacuum mechanism from PI.
    Footnote
    Artikel in einem Themenheft: The philosophy of information
    Theme
    Information
  14. Spink, A.; Cole, C.: Human information behavior : integrating diverse approaches and information use (2006) 0.00
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    Abstract
    For millennia humans have sought, organized, and used information as they learned and evolved patterns of human information behaviors to resolve their human problems and survive. However, despite the current focus an living in an "information age," we have a limited evolutionary understanding of human information behavior. In this article the authors examine the current three interdisciplinary approaches to conceptualizing how humans have sought information including (a) the everyday life information seeking-sense-making approach, (b) the information foraging approach, and (c) the problem-solution perspective an information seeking approach. In addition, due to the lack of clarity regarding the rote of information use in information behavior, a fourth information approach is provided based an a theory of information use. The use theory proposed starts from an evolutionary psychology notion that humans are able to adapt to their environment and survive because of our modular cognitive architecture. Finally, the authors begin the process of conceptualizing these diverse approaches, and the various aspects or elements of these approaches, within an integrated model with consideration of information use. An initial integrated model of these different approaches with information use is proposed.
    Source
    Journal of the American Society for Information Science and Technology. 57(2006) no.1, S.25-35
    Theme
    Information
  15. Kuhlthau, C.; Spink, A.; Cool, C.: Exploration into stages in the retrieval in the information search process in online information retrieval : communication between users and intermediaries (1992) 0.00
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    Abstract
    Describes a model of information seeking behaviour that views the information search process as proceeding through a series of cognitive states through which users progressively refine and reformulate their information problem. The model suggests that searches have several stages which evolve from vague and uncertain to clearer and directed and finally to focused and confident
    Imprint
    Medford, NJ : Learned Information Inc.
    Source
    Proceedings of the 55th Annual Meeting of the American Society for Information Science, Pittsburgh, 26.-29.10.92. Ed.: D. Shaw
  16. Spink, A.; Goodrum, A.; Robins, D.: Elicitation behavior during mediated information retrieval (1998) 0.00
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    Abstract
    Considers what elicitation or requests for information search intermediaries make of users with information requests during an information retrieval interaction - including prior to and during an information retrieval interaction - and for what purpose. Reports a study of elicitations during 40 mediated information retrieval interactions. Identifies a total of 1.557 search intermediary elicitations within 15 purpose categories. The elicitation purposes of search intermediaries included requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous information seeking. Investigates the transition sequences from 1 type of search intermediary elicitation to another. Compares these findings with results from a study of end user questions
    Source
    Information processing and management. 34(1998) nos.2/3, S.257-273
  17. Spink, A.; Bray, K.E.; Jaeckel, M.; Sidberry, G.: Everyday life information-seeking by low-income African American households : Wynnewood Healthy Neighbourhood Project (1999) 0.00
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    Abstract
    This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  18. Spink, A.: Information science : a third feedback framework (1997) 0.00
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    Abstract
    Feedback has been a fundamental element in many cybernetic and social models. Information science is also exploring feedback as a key concept within information seeking and retrieving models. This article first presents an overview of the feedback concepts within the frameworks and models of cybernetics and the social sciences. The article then proposes that an enhanced feedback concept is developing within the framework and models of information seeking and retrieving, and the development of a cognitive viewpoint of information, illuminating the information seeking and retrieving context. The three feedback frameworks and concepts (cybernetic, social, and interaction) are then compared based on their conceptualization of the feedback loop and notion of information
    Source
    Journal of the American Society for Information Science. 48(1997) no.8, S.728-740
  19. Spink, A.; Saracevic, T.: Human-computer interaction in information retrieval : nature and manifestations of feedback (1998) 0.00
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    Abstract
    Develops a theoretical framework for expressing the nature of feedback as a critical process in interactive information retrieval. Feedback concepts from cybernetics and social sciences perspectives are used to develop a concept of information feedback applicable to information retrieval. Adapts models from human-computer interaction and interactive information retrieval as a framework for studying the manifestations of feedback in information retrieval. Presents results from an empirical study of real-life interactions between users, professional mediators and an information retrieval system computer. Presents data involving 885 feedback loops classified in 5 categories. Presents a connection between the theoretical framework and empirical observations and provides a number of pragmatic and research suggestions
    Footnote
    Contribution to a special section of articles related to human-computer interaction and information retrieval
  20. Spink, A.: Study of interactive feedback during mediated information retrieval (1997) 0.00
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    Abstract
    Reports results from a study exploring the information retrieval and types of interactive feedback during mediated information retrieval. Identifies 5 different types of interactive feedback, extending the interactive information retrieval model to include relevance, magnitude, and strategy interactive feedback. Discusses implications for further research, investigating the nature and model of interactive feedback in information retrieval
    Source
    Journal of the American Society for Information Science. 48(1997) no.5, S.382-394

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