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  • × theme_ss:"Informationsdienstleistungen"
  1. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.04
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    Date
    22. 1.2000 19:29:08
  2. BID / Dienstleistungskommission: Standards der Informationskompetenz für Studierende (2010) 0.03
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    Content
    "Präambel Wissen und Information sind zu zentralen Ressourcen gesellschaftlicher und wirtschaftlicher Entwicklung geworden. Nach dem Grundprinzip des lebenslangen Lernens ist die Informationskompetenz eine wesentliche Schlüsselqualifikation und Voraussetzung für die aktive Teilhabe an der Wissensgesellschaft. Informationskompetenz ist unabhängig von Lebensalter, Bildungsstand, Fachrichtung oder beruflichem Umfeld zu verstehen als eine komplexe Fähigkeit, Informationen selbstorganisiert und problemlösungsorientiert effizient zu suchen, zu finden, zu bewerten und effektiv zu nutzen. Auch Bibliotheken sehen ihre Rolle auch in der aktiven Unterstützung bei der Entwicklung von Informationskompetenz: Informationskompetente Nutzer können u.a. ihre riesigen Informationssammlungen zielgerichteter ausschöpfen. Orientiert an den jeweiligen Zielgruppen gestalten Bibliotheken vielfältige Angebote: Informationskompetenz wird in unterschiedlichen Lernszenarien, an verschiedenen Lernorten und in digitalen Lernwelten erworben. Die Hochschulbibliotheken stehen vor einer besonderen Herausforderung: Der Bologna-Prozess hat die Rolle der Schlüsselqualifikationen in der Hochschullehre gestärkt, und speziell die Informationskompetenz wird in ihrer Bedeutung für ein erfolgreiches Studium und die Vorbereitung auf das Berufsleben allgemein anerkannt. Die Hochschulbibliotheken haben es übernommen, die Studierenden in eigenen Lehrveranstaltungen und durch Hilfestellungen zum Selbststudium bei der Entwicklung ihrer Informationskompetenz zu betreuen und anzuleiten. Sie betrachten die Vermittlung von Informationskompetenz als eine ihrer Kernaufgaben.
    Um die Zusammenarbeit von Bibliothekaren und Hochschullehrern nachhaltig sinnvoll zu gestalten, ist ein Konsens herzustellen, was unter Informationskompetenz im Studium verstanden wird und an welchen Indikatoren dies festzumachen ist. Diese Definition und Strukturierung des Gegenstands soll mit den hier vorgelegten Standards geleistet werden. Sie sollen sowohl den Studierenden als auch den Lehrenden der Studienfächer Orientierung geben und die Koordinierung erleichtern. Dabei hängt jedoch die konkrete Bewältigung von Informationsproblemen von vielerlei Faktoren ab. Fachliche Anforderungen, lokale und regionale Bedingungen sowie Wissen, Fertigkeiten, fachliche Qualifikationen und persönliche Einstellungen des Informationssuchenden spielen hier u.a. eine Rolle. Aus diesem Grund wird die Ausgestaltung der Standards mit Lehrinhalten und didaktischen Konzepten bewusst nicht in die abstrakt formulierten Standards aufgenommen. Auch die Formulierung konkreter Kriterien zur Beurteilung von Informationskompetenz ist vom jeweiligen Einsatzkontext abhängig und wird daher ausgeklarnrnert. Angesichts der dynamischen Entwicklung der Informationstechnik und der Suchräume sind diese Inhalte zudem kontinuierlich zu aktualisieren und neu zu gewichten.
  3. Moore, A.: As I sit studying : WWW-based reference services (1998) 0.02
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    Abstract
    Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
    Date
    17. 7.1998 22:10:42
    Source
    Internet reference services quarterly. 3(1998) no.1, S.29-36
  4. Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002) 0.02
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    Abstract
    In this paper results of a field study into the need for research information of different user groups are presented: scientists, policy makers and policy researchers, industry and media. Main questions of semi-structured interviews were: what kind of research information users need, what kind of research information resources are used and which information resources are missing at the moment. User groups are missing for a diversity of reasons the overview of research, experts and institutes in the different scientific fields. Especially for the accessibility and transparency of the scientific world these overviews are reported to be needed. Neither Google nor any of the research institutes or policy research organisations are able to present surveys for different science fields at the moment. Giving users the possibility to search, browse and navigate through accessible and more specialised layers of research information might give answers to different user groups simultaneously.
    Date
    2. 7.2005 12:22:50
    Source
    Gaining insight from research information (CRIS2002): Proceedings of the 6th International Conference an Current Research Information Systems, University of Kassel, August 29 - 31, 2002. Eds: W. Adamczak u. A. Nase
  5. Broady, J.E.: Costing of bibliographic services (1997) 0.02
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    Abstract
    Although traditionally, costing is an activity which information professionals have not needed to undertake, increasing emphasis on demonstrating value for money in service provision has led to a growing awareness of the need to cost service activity. Discusses the basics of costing library activities, noting types of costs (direct costs and indirect costs; fixed costs and variable costs). Describes 2 basic approaches to costing: marginal costing; and total absorption or absorption costing and illustrates the principles involved using library based examples. Argues that, although librarians focus on the needs of their users, they must have a knowledge of and an ability to undertake costing if they are to provide services that are effectively designed and delivered. Concludes that, without such knowledge and ability, library managers must eventually lose their central role in the planning and control of these services
    Date
    9. 2.1997 18:44:22
    22. 9.1997 18:41:15
    Source
    Journal of librarianship and information science. 29(1997) no.2, S.89-94
  6. Crawford, J.: Evaluation of library and information services (1996) 0.02
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    COMPASS
    Information services
    Date
    29. 7.2002 11:02:10
    Footnote
    Rez. in: Managing information. 3(1996) no.10, S.45 (A. Dawson)
    LCSH
    Information services / Evaluation
    Subject
    Information services / Evaluation
    Information services
  7. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02
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    Date
    25. 3.2003 13:22:23
  8. Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998) 0.02
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    Abstract
    The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information
    Date
    22. 2.1999 19:29:43
  9. Heller, L.: Literatur- und Informationsversorgung in der Spitzenforschung (2009) 0.02
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    Abstract
    Zentrale Erwerbung von wissenschaftlichen Informationsressourcen im Netz der virtuellen Hybridbibliothek der Max-Planck-Gesellschaft »Excellent Information Services for Excellent Research« ist das Motto der Anfang 2007 gegründeten Max Planck Digital Library (MPDL). Diese ambitionierte Leitlinie würdigt die Relevanz eines modernen wissenschaftlichen Informationsmanagements für eine exzellente Spitzenforschung. Mit Gründung der MPDL wurde in der Max-Planck-Gesellschaft (MPG) ein entscheidender Schritt zur zentralen Unterstützung eines bisher weitgehend dezentralen Informationsversorgungsnetzes gegangen. Die Entscheidung zu einer Kombination aus zentraler und dezentraler Informationsversorgung trägt den Veränderungen Rechnung, die sich durch die Möglichkeiten der digitalen Welt ergeben haben. Intention der Neugründung ist jedoch nicht, ein unter der Prämisse der Institutsautonomie etabliertes, wohl durchdachtes Literatur- und Informationsversorgungssystem sukzessive durch eine zentrale Einheit abzulösen, sondern gemäß der Maxime der Subsidiarität Stärken von dezentralen und von zentralen Einheiten zu einem effizienten Gesamtsystem zu ergänzen. Der vorliegende Artikel skizziert das Netz der Informationsversorgung in der MPG mit dem Schwerpunkt auf der Versorgung mit elektronischen Medien des institutsübergreifenden Bedarfs. Dieser Schwerpunkt kennzeichnet eines der Hauptarbeitsfelder der MPDL, deren weitere Services und Arbeitsfelder kontextgebunden und ausgewählt vorgestellt werden sollen?
    Date
    22. 7.2009 13:40:29
  10. Information brokers and reference services (1989) 0.02
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    Series
    Reference librarian; no.22
  11. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02
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    Date
    27.12.2015 18:22:38
  12. Griffiths, R.: Health information (1993) 0.02
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    Abstract
    Examines the role health information gathered routinely by the health service from health events can play is assessing risks to health and planning interventions. Considers aspects of confidentiality
    Source
    Information technology and public policy. 12(1993) no.1, S.29-31
  13. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.02
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    Abstract
    Discusses how artists, particularly in the applied arts, and art historians, look for and use information. Emphasizes the need for visual as well as tecxtual information in art
    Source
    Reference librarian. 1994, no.47, S.22-36
  14. Plieninger, J.: Informationskompetenz online vermitteln : eTeaching für OPLs (2011) 0.01
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    Abstract
    In den letzten Jahren wurde die Vermittlung von lnformationskompetenz (und manchmal darüber hinausgehend die Medienkompetenz) als ein neuer zentraler Baustein des Berufsbildes der Bibliothekarin/des Bibliothekars entwickelt. Ausgehend von den Führungen durch die Bibliothek und Schulungen in der Handhabung des Katalogs gehören mittlerweile neben der Katalogrecherche zur Informationskompetenzvermittlung auch die Datenbankrecherche und die Recherche in Suchdiensten nach frei im Netz verfügbaren Informationen. Aber nicht nur die Suchdienste, auch die recherchierbaren Inhalte haben sich erweitert. Ebenso hat man didaktisch konzeptionell viele Überlegungen angestellt und diese pädagogisch auf der Höhe der Zeit in einem stimmigen Konzept zusammengefasst, der Teaching Library. Hierzu gehören beispielsweise Grundsätze wie - Verschlankung des zu vermittelnden Inhalts - zusätzliche Visualisierung der Information ist besser als alleinige Übermittlung durch Sprache - selbst Ausprobieren bringt den Teilnehmern/Teilnehmerinnen mehr Lernerfolge als Inhalte und Lösungen lediglich vorgeführt zu bekommen Darüber hinaus bemühen sich viele Bibliotheken, die Inhalte von Schulungen zusätzlich in Tutorials und Selbstlernkursen auf der Homepage der Bibliothek anzubieten und auch sonst Anleitungstexte dort zu platzieren, wo Benutzer Defizite in der Handhabung von Suchdiensten und des Wissens über Fachrecherche haben könnten, beispielsweise direkt beim Online-Katalog (OPAC). Das macht Sinn, erreicht man doch durch Präsenzveranstaltungen aus verschiedenen Gründen nur einen Bruchteil der Benutzer und vermittelt nur teilweise die notwendigen Schlüsselqualifikationen zur Recherche, die für ein solides und effektives wissenschaftliches Arbeiten vonnöten wären. Online-Kurse und -Informationen zur Recherche sind hochverfügbar, die Benutzer können sie durcharbeiten oder abrufen, wann immer sie das Bedürfnis verspüren, Wissenslücken über die Recherche auszugleichen. Aber stimmt dieses positive Bild mit der Realität überein? Erreichen die Online-Tutorials ihre Zielgruppen? Werden die richtigen Methoden zur Umsetzung der Inhalte gewählt, so dass dieses eLearning effektiver ist als eine Vermittlung in der Face-to-face-Situation einer Schulung? Welche Anforderungen, welche Möglichkeiten, welche Hemmnisse gibt es hier? Diese Checkliste soll zumindest das Feld der Möglichkeiten und Widrigkeiten umreißen und Umsetzungsmöglichkeiten aufzeigen, wie man - angemessen an die jeweiligen Zielgruppen - Informationskompetenz als Schlüsselqualifikation online vermitteln kann.
    Date
    29. 5.2012 13:58:08
    29. 5.2012 14:20:22
    Source
    ¬Die Kraft der digitalen Unordnung: 32. Arbeits- und Fortbildungstagung der ASpB e. V., Sektion 5 im Deutschen Bibliotheksverband, 22.-25. September 2009 in der Universität Karlsruhe. Hrsg: Jadwiga Warmbrunn u.a
  15. Shaw, D.: Challenges of information technology in improving information services (1997) 0.01
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    Abstract
    Reviews the significant changes in information technology over the last 50 years and considers the many implications for information services. The Internet, global access to distributed information sources, and remote users all present challenges to would-be providers of information services. As resources proliferate, the information professional must develop new methods for locating and accessing them: reliance on publishers and reviews is no longer sufficient. Information service providers can now serve more diverse clienteles, but must be aware of the greater range of information needs and styles of information seeking. The continuing challenge is to harness the information technologies to meet these needs
    Date
    22. 2.1999 16:50:03
    Source
    Journal of information; communication; and library science. 4(1997) no.1, S.3-9
  16. Koponen, M.: Information services for business in Lapland (1993) 0.01
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    Abstract
    The Regional Central Library of Lapland's Information Service for Business that began in 1992 has served dozens of Lappish small businesses in their search for information. Experiences of this new activity are positive. There is a need for information services, but they must be developed to correspond better with the clients' needs and be effectively marketed
    Source
    Scandinavian public library quarterly. 26(1993) no.2, S.29-31
  17. Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997) 0.01
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    Abstract
    Discusses stage 2 in the process of teaching information problem solving, information seeking strategies, which has 2 components: determining the range of possible sources, and evaluating them to determine priorities. Describes 'brainstorming and narrow', the essential process for information seeking strategies
    Source
    Emergency librarian. 25(1997) no.2, S.22
  18. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.01
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    Date
    26. 2.2008 19:22:51
    Footnote
    Rez. in: Assignation. 14(1997) no.2, S.24 (S. Vogel); Journal of librarianship and information science 30(1998) no.1, S.68 (J. Secker)
    LCSH
    Information services
    Subject
    Information services
  19. Kumar, S.: From reference service to information retrieval (1992) 0.01
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    Abstract
    Discusses and compares the relative merits of manual searching and computerized information retrieval (online and CD-ROM) for answering reference questions
    Source
    Library science with a slant to documentation. 29(1992) no.4, S.165-168
  20. Mendelsohn, S.: Should all librarians acquire the skills to educate and train end-users? (1996) 0.01
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    Abstract
    Presents the views of 8 European information professionals on whether all librarians should acquire the skills needed to educate and train end-users of networked information services. Also surveys what librarians are currently doing to help end-users exploit electronic information in their libraries. Discusses the EduLib project, a programme for academic librarians which will equip the to teach end-users to use electronic and networked information effectively
    Date
    25. 2.1997 19:32:29
    Source
    Information world review. 1996, no.113, S.29-30

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