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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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- Date
- 22. 3.2008 18:05:16
- RSWK
- Medienkompetenz / Aufsatzsammlung
Medienpädagogik / Aufsatzsammlung (GBV)
Informationskompetenz / Wissensvermittlung / Bibliothek / Internet / Aufsatzsammlung (SWB)
- Subject
- Medienkompetenz / Aufsatzsammlung
Medienpädagogik / Aufsatzsammlung (GBV)
Informationskompetenz / Wissensvermittlung / Bibliothek / Internet / Aufsatzsammlung (SWB)
-
Distinguished classics of reference publishing (1992)
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- RSWK
- Nachschlagewerk / Aufsatzsammlung (SWB)
Nachschlagewerk / Verlag / Geschichte / Aufsatzsammlung (SWB)
- Subject
- Nachschlagewerk / Aufsatzsammlung (SWB)
Nachschlagewerk / Verlag / Geschichte / Aufsatzsammlung (SWB)
-
Innovationsforum 2003 : [Informationskompetenz] (2003)
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- Date
- 22. 2.2008 17:36:03
- RSWK
- Informationskompetenz / Bibliothek / Aufsatzsammlung (GBV)
- Subject
- Informationskompetenz / Bibliothek / Aufsatzsammlung (GBV)
-
British librarianship and information work : 1991-2000 (2006)
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- RSWK
- Großbritannien / Bibliothek / Geschichte 1991-2000 / Aufsatzsammlung
Großbritannien / Bibliothekswissenschaft / Geschichte 1991-2000 / Aufsatzsammlung
- Subject
- Großbritannien / Bibliothek / Geschichte 1991-2000 / Aufsatzsammlung
Großbritannien / Bibliothekswissenschaft / Geschichte 1991-2000 / Aufsatzsammlung
-
British librarianship and information work : 2001-2005 (2007)
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- RSWK
- Großbritannien / Bibliothek / Geschichte 2001-2005 / Aufsatzsammlung
Großbritannien / Bibliothekswissenschaft / Geschichte 2001-2005 / Aufsatzsammlung
- Subject
- Großbritannien / Bibliothek / Geschichte 2001-2005 / Aufsatzsammlung
Großbritannien / Bibliothekswissenschaft / Geschichte 2001-2005 / Aufsatzsammlung
-
Trends für Großstadtbibliotheken - Zukunft wissenschaftlicher Bibliotheken - Multi-Media und Internet (1998)
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- RSWK
- Stadtbibliothek / Aufsatzsammlung
Öffentliche Bibliothek / Internet / Aufsatzsammlung (213)
- Subject
- Stadtbibliothek / Aufsatzsammlung
Öffentliche Bibliothek / Internet / Aufsatzsammlung (213)
-
"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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- Date
- 22. 2.2008 14:05:48
- RSWK
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
- Subject
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
-
Covert and overt : recollecting and connecting intelligence service and information science (2005)
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- Classification
- 327.12 22
- DDC
- 327.12 22
- RSWK
- Geheimdienst / Aufsatzsammlung / Geschichte
- Subject
- Geheimdienst / Aufsatzsammlung / Geschichte
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Lossau, N.: ¬Der Nutzer soll König werden : Digitale Dienstleistungen in wissenschaftlichen Bibliotheken: Das Internet setzt Maßstäbe (2005)
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- Abstract
- Wissenschaftliche Bibliotheken haben im Laufe ihrer Geschichte verschiedene Rollen übernommen. Sie sind langfristige Bewahrer des Wissens, kompetente Vermittler von Informationen und verlässliche Garanten für Qualität. Für die Zukunft wird eine weitere Rolle zentrale Bedeutung gewinnen: die des Dienstleisters'. Nicht mehr die Größe des Bestands oder die Exzellenz einer Sammlung werden die entscheidenden strategischen Erfolgsfaktoren sein. Die wissenschaftliche Bibliothek 2007 stellt vielmehr den Nutzer oder auch Kunden in den Mittelpunkt. Nicht mehr implizit, im Sinne einer wohlmeinenden Fürsorge durch den Informationsprofi Bibliothekar. Kundenorientierung bedeutet künftig, dass alle bibliothekarischen Aktivitäten sich daran messen lassen müssen, ob sie im Ergebnis für den Nutzer eine sinnvolle Dienstleistung darstellen. Erfolg wird definiert als Akzeptanz durch den Kunden. Referenzrahmen für die Gestaltung von digitalen Services ist das Internet geworden, das sich zur maßgeblichen, branchenübergreifenden Plattform für digitale Dienstleistungen entwickelt hat. Wissenschaftliche Bibliotheken können sich nicht länger den allgemeinen Leistungsmerkmalen von Internetservices entziehen: intuitive Bedienbarkeit auch für den Laien, überschaubares Funktionen-Angebot, überzeugende Performance, rascher Wechsel von einem Dienst in den anderen, durchgehende Erreichbarkeit sowie die »Garantie« für ein Erfolgserlebnis. Eigene, lieb gewonnene Gewohnheiten und Traditionen von Bibliotheken werden sehr sorgfältig zu prüfen sein, ob sie aus Sicht der Nutzer und gemessen an den Service-Maßstäben des Internet weiterhin Bestand haben können. Bibliotheken können nicht länger nur von Bibliotheken lernen. Erfolg versprechend können zukünftig die sorgfältige Wahrnehmung und Analyse branchenfremder Dienstleistungen sein, weniger inhaltlich als methodologisch und strukturell. Lernen vom Internet bedeutet aber nicht, die dortigen Erfolgsrezepte bloß zu kopieren. Bibliotheken haben eigene, traditionelle Stärken, die sie kreativ in neue Services einbringen sollten. Dazu gehören die neutrale Bewertung von Informationsquellen, die inhaltlich relevante Kategorisierung und Filterung, das Bemühen um kostengünstigen Zugriff für den Nutzer sowie die dauerhafte Sicherung des Informationszugriffs. Die wissenschaftlichen Bibliotheken verstehen sich als Garanten einer qualitativ hochwertigen Literaturversorgung für die wissenschaftliche Community. Was bedeutet es, Informations-Dienstleistungen im Jahr 2007 zu erbringen? Wie definieren wir digitale Services im Zeitalter des Internet? Der folgende Artikel versucht Antwort auf diese Fragen zu geben und damit Orientierungshilfe für die weiteren, entscheidenden Weichenstellungen für Bibliotheken.
-
Bürger, T.: Informationszentrum? Forschungsbibliothek? Dienstleister? : Zum Strukturwandel wissenschaftlicher Bibliotheken (2006)
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- Date
- 4. 3.2006 16:29:22
-
¬The information literacy cookbook : ingredients, recipes and tips for success (2007)
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- RSWK
- Informationskompetenz / Aufsatzsammlung
- Subject
- Informationskompetenz / Aufsatzsammlung
-
Simon-Ritz, F.: Zur Einführung in den Themenschwerpunkt: Benutzerschulung als Informationsdienstleistung in wissenschaftlichen Bibliotheken (2005)
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- Date
- 22. 3.2008 13:29:47
- Source
- Bibliothek: Forschung und Praxis. 29(2005) H.1, S.16-18
-
Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994)
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- Source
- Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Date
- 17. 7.1998 22:10:42
- Source
- Internet reference services quarterly. 3(1998) no.1, S.29-36
-
Law, D.: ¬Die Bereitstellung elektronischer Informationsdienste und die Hochschulinformationspolitik : das Modell Großbritannien (1998)
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- Date
- 23.10.1996 17:26:29
- Source
- Bibliothek: Forschung und Praxis. 22(1998) H.1, S.78-80
-
Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000)
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- Date
- 22. 7.2000 16:36:09
- Source
- Dokumente und Datenbanken in elektronischen Netzen: Tagungsberichte vom 6. und 7. Österreichischen Online-Informationstreffen bzw. vom 7. und 8. Österreichischen Dokumentartag, Schloß Seggau, Seggauberg bei Leibnitz, 26.-29. September 1995, Congresszentrum Igls bei Innsbruck, 21.-24. Oktober 1997. Hrsg.: E. Pipp
-
Tschäppät, M.: Informationskompetenz - in Schweizer Hochschulen kein Thema? (2005)
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- Date
- 22. 3.2008 13:31:09
- Source
- Bibliothek: Forschung und Praxis. 29(2005) H.1, S.56-59
-
Theories of information behavior (2005)
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- RSWK
- Information Retrieval / Informationsverhalten / Aufsatzsammlung
- Subject
- Information Retrieval / Informationsverhalten / Aufsatzsammlung
-
Broady, J.E.: Costing of bibliographic services (1997)
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- Date
- 9. 2.1997 18:44:22
22. 9.1997 18:41:15
- Source
- Journal of librarianship and information science. 29(1997) no.2, S.89-94