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Abstract

Information management or information resource management is a management philosophy or approach which has as its goal the management of information as an asset, as a resource of strategic importance to the organisation, analogous entirely to the planning and administration of human resources, financial resources, or any other asset. Discusses the relationship between records management and archives and information resource management. Suggests an alternative strategy in which specific, achievable, pragmatic objectives are the focus emphasising that the future of the archival profession in the information age rests upon their satisfactory resolution.

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Abstract

In these days of shrinking budgets, increased workloads, and demands for better service, effective management of information resources is of paramount importance. Highlights 6 fundamental IRM practices in successful organizations that can improve government service delivery: directing IRM changes; integrating IRM decision making in the strategic management process; linking mission goals and IRM outcomes through perfromance management; guiding IRM project strategy and follow up through an investment philosophy; using business process innovation to drive IRM strategies; and building IRM/line partnerships through leadership and technical skills

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Abstract

Today's publishing infrastructure is rapidly changing. As electronic journals, digital libraries, collaboratories, logic servers, and other knowledge infrastructures emerge an the internet, the key aspects of this transformation need to be identified. Knowledge is becoming increasingly dynamic and integrated. Instead of writing self-contained articles, authors are turning to the new practice of embedding their findings into dynamic networks of knowledge. Here, the author details the implications that this transformation is having an the creation, dissemination and organization of academic knowledge. The author Shows that many established publishing principles need to be given up in order to facilitate this transformation. The text provides valuable insights for knowledge managers, designers of internet-based knowledge infrastructures, and professionals in the publishing industry. Researchers will find the scenarios and implications for research processes stimulating and thought-provoking.

LCSH

Science / Philosophy

Subject

Science / Philosophy

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Abstract

Among the failings of the `knowledge management' discipline to date has been a narrow and parochial view of the `problem', one which focuses a very large part of its efforts on enabling technology, and then does a relatively poor job in that domain. The two overriding issues that have been neglected are, first, to hold the importance of both reified artefacts and participative interaction in balance, and, second, to understand that encapsulating wisdom is not particularly well served by attempting to translate tacit knowledge into explicit, if such a thing were even partly efficacious; possibly, though, explicit-knowledge artefacts can make iconic/semiotic reference to the collective tacit wisdom they represent. With this in mind, this paper examines an emerging shared metaphor, the business pattern, in the context of the encapsulation of wisdom. The paper provides some background on the concept of patterns as evolved from influential precursors, through the seminal work of Alexander, makes appropriate comparison to other approaches, and makes specific reference to its application in (object-oriented) systems analysis and design through the work of several key proponents. In the organizational context the work on patterns is still nascent, problematically the product of an overeducated few, and has yet to shake off an IT-derived or simplistic-organizational-model focus which is inherent in the patterns set down to date. This paper discusses the next logical evolution into `business patterns', and offers a more fully-realized template to illustrate the intent and to provide a framework for future development. It also provides a prototypical example of a documented business pattern using the framework discussed. The paper concludes with a brief discussion of intended and recommended future work, giving particular focus to the next evolutionary steps and to specific disciplines which have a crucial role to play in this important research area

Series

Proceedings of the American Society for Information Science; vol.36

Source

Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods

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Date

8. 3.1997 13:34:22

Source

International journal of information management. 14(1994) no.6, S.397-410

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Date

29.11.1999 12:18:22

Source

International Herald Tribune. 15. Nov. 1999, S.22

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Abstract

As interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Complexity theory research has allowed for new insights into many phenomena and for the development of a new language. 'his paper argues that a shared language based an the vocabulary of complexity can have an important role in a management context. The use of complexity theory metaphors can change the way managers think about the problems they face. Instead of competing in a game or a war, they are trying to find their way an an ever changing, ever turbulent landscape. Such a conception of their organizations' basic task can, in cum, change the day-to-day decisions made by management. If part of the problem of knowledge management is the need to identify value added knowledge, language and metaphor play a key role - for they are the very tools of the identification [what is knowledge] and ascription [what makes it value-added] process. Complexity theory metaphors, it is argued, are not panaceas. There are limits to the types of organizations where the notion of a "fitness landscape" and "degree of coupling" can make a positive contribution to managements understanding of the world. The author argues that one potential distinction - between worlds where complexity metaphors can contribute and those where they cannot - can be drawn by measuring the degree to which an organization perceives that value-added investments are to be made in a) the development of new knowledge or b) infrastructure. In this context, infrastructure is defined as those items to which an economist might (once such investment is made) ascribe the label "sunk costs", but which management would not willingly walk away from. For this purpose then, emotional investments, legacy systems, existing bureaucracy, and material goods could all constitute "infrastructure". Infrastructure investments it is argued are pari of what Brian Arthur of the Sante Fe Institute defines as the world of diminishing retums. Investments in knowledge are different. While the ability of an organization to effectively deal wich new knowledge is limited by a variety of constraints, the leverage which can be obtained from such knowledge gives rise to the potential for increasing retums. As organizations leam to remove some of the constraints an their ability to absorb and lever new information, they force themselves down to the increasing retums part of the "S" curve. Several case studies are presented to illustrate the potency of complexity metaphors in driving managerial perceptions of knowledge management businesses.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

The paper discusses the applicability of contemporary knowledge theories to the study of information and knowledge as conditions of the survival and development of social organizations. Its relevance is connected to the importance that the variability of environmental conditions acquired from the acceleration of time and the relocation of space, as a result of the contemporary technological innovations. The majority of the managerial models, which focus on the production of information and organizational knowledge, share premises originated from a view of the world based on the myth of absolute objectivity. According to this interpretation, the organizational issue is related to the identification of procedures and rules, which enable the organizations to reach an optimal position in relation to the environmental conditions they face. Reflection on information and knowledge in organizations based on presuppositions of contemporary knowledge theories treats the relevance of circumstantial factors in the organization-environment context acknowledging the fact that the specifics in each organization are, at the same time, the contingency and the possibility of its survival. In this context, learning is not a procedure that can be normalized or generalized, but a process and a product of the survival of the organization. Keeping in mind the distance between this approach and the current patterns and methods - scientific knowledge based on the Cartesian method - the article focuses on the consequences of the hegemony of the scientific model of phenomena explanation - the myth of absolute objectivity - on the potential of the contemporary knowledge theory biology of knowing, or autopoiesis theory, by Humberto Maturana and Francisco Varela, which is based on the premise that, for the study of organizations, the perception of the object/phenomenon, and its interpretation, is not reachable outside the perceptive experience itself

Source

Dynamism and stability in knowledge organization: Proceedings of the 6th International ISKO-Conference, 10-13 July 2000, Toronto, Canada. Ed.: C. Beghtol et al

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Abstract

Knowledge, being the Dutch Tax and Customs Administration's (DTCA) most important asset, caught the attention of DTCA's top management and has been studied by a working group an knowledge management since 1993. This paper is the result of one of several studies initiated by this working group and is based upon the assumption that the retum an the production factor `knowledge' can be raised through knowledge management. The starting point of this study is that a manager in a decision making situation can be supported by means of a quantitative model, with which the consequences of decisions can be simulated. Therefore, the problem was posed whether it would be possible to quantify and to model (the use of) knowledge, in such a way that the consequences of decisions with respect to knowledge can be simulated. The study aimed at developing a quantitative model for managing knowledge and proved that with certain limits a quantative knowledge model can be made.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Date

22. 7.1996 10:51:56

Source

Journal of information technology. 10(1995) no.4, S.203-221

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Date

22. 2.1997 19:44:14

Footnote

Rez. in: Journal of academic librarianship. 23(1997) no.1, S.54 (T.A. Brooks)

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Abstract

In contemporary practice it is widely asserted, that smart management of knowledge (KM) could be a new panacea for the ever-increasing market and environmental demands put an companies in order to become more flexible, leaming and innovative at the same time. Effective KM is becoming a strategic issue in innovative organizations. Traditionally, managers view knowledge as intangible: Being spread all over the company, it is predominantly hidden in all sorts of databases and in the tacit customs of their employees, and often of course it is securely and unattainable locked in their heads. Often managers have asked themselves difficult questions like: "How to manage something you can't see?" and "How do I know whether it is worth the effort?". Although KM as an issue can hardly be evaded nowadays, design-oriented research an how to come to grips with managing the company's intellectual capacities is still very limited. Action research, showing how KM is dealt with in actual practice, is lacking. Our contribution to the conference is straightforward. We wart to discuss the preliminary results of an action-research project that is currently carried out in a large Dutch bank. Our paper supports the ISMICK conference theme an the organization dimension of KM. Based an the literature an innovation, organizational learning and socio-technical systems design, a number of in-depth interviews were held to determine the possible contribution of KM to increase the controllability and flexibility of the automation department. A qualitative analysis of the data Show that over half of the problems (i.e. poor knowledge about the distinctive systems in the organization, insufficient skills levels, unproductive redundancy of activities, 'islands' of knowledge, and recurring mistakes) could be attributed to the company's inability to successfully manage its intellectual capital. Further analysis of the data showed, that the organizational structure and the maturity of the organization - in terms of Bolwijn & Kumpe (1991) - proved to be the dominant factor in determining the KM approach that would fit the organization. In order to lift the rigidities that resulted from the stock of systems to be maintained and from its bureaucratic structure, several suggestions were made in an attempt to solve the problems mentioned. Those suggestions have been discussed with stakeholders in the organization to increase their fitness for implementation. To improve KM in this organization asks for a multifocus renewal effort. Several approaches are distinguished (i.e. competence centers; dedicated career paths; cluster organization; knowledge infrastructure), each focused an a particular knowledge management problem. These proposals form a design oriented research agenda for the study at hand, while at the same time take the explicit aim to foster implementation in close collaboration with the main stakeholders.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

This paper proposes a framework for analyzing management processes of inter-firm competence. Effective and efficient management of inter-firm competence is suggested to depend an a balance between knowledge systems and enabling information technologies. Knowledge processes comprise processes to collect, generate, diffuse, utilize and dispose knowledge. Managing these processes in an inter-firm environment poses some new challenges both to knowledge and information system development as well.

Date

12. 8.2002 13:22:13

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

Addresses the knowledge management phenomenon and provides an overview of emerging concepts

Date

2. 2.2003 18:31:22

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Date

7. 7.1999 12:22:42

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Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

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Abstract

Report of inerviews with 7 members of the Editorial Board of 'Electronic Library' to determine their views on how information professionals should position themselves and what new and different things ought they to do in the face of the rise of the Knowledge Economy and in the face of incursions into the information field by other professional groups, such as accountants and information technology managers

Date

22. 5.1999 19:59:16

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Abstract

Mit Darstellungen des Prozesses des Wissensmanagement (Abb.1), des Concept mapping (Abb.2) und des Mind mapping (Abb.3)

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Abstract

In this paper, authors propose a computational model of cooperative intellectual activities in an organization using the concepts of distributed artificial intelligence. In this model, we assume incomplete communication of knowledge among agents, and examine methods for pragmatic cooperative decision making and learning. We have implemented two typical variations of the model, the Specialists-Model and the Generalists-Model. Using the two variations, we carry out the simulation of dynamic activities of decision making and learning. Then, based an the model and these simulations, we systematically examine methods of knowledge management for effective augmentation of organizational intelligence.

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers