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  • × author_ss:"Lagace, N."
  • × theme_ss:"Informationsdienstleistungen"
  1. Lagace, N.; McClennen, M.: Managing an Internet-based distributed reference service (1998) 0.01 
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    Abstract
    The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
    Object
    Internet Public Library
    Theme
    Internet
  2. Lagace, N.: ¬The Internet Public Library's 'Ask a question worldwide reference service' (1998) 0.01 
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    Abstract
    Discusses the background to and the mission of the Internet Public Library and the rationale for its Reference Center. Describes the staffing, software, how the questions are submitted, the limitations of e-mail reference, and plans for the future
    Theme
    Internet