Search (4 results, page 1 of 1)

  • × author_ss:"Ruthven, I."
  • × year_i:[2010 TO 2020}
  1. Hasler, L.; Ruthven, I.; Buchanan, S.: Using internet groups in situations of information poverty : topics and information needs (2014) 0.01
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    Abstract
    This study explores the use of online newsgroups and discussion groups by people in situations of information poverty. Through a qualitative content analysis of 200 posts across Internet groups, we identify topics and information needs expressed by people who feel they have no other sources of support available to them. We uncover various health, well-being, social, and identity issues that are not only crucial to the lives of the people posting but which they are unwilling to risk revealing elsewhere-offering evidence that these online environments provide an outlet for the expression of critical and hidden information needs. To enable this analysis, we first describe our method for reliably identifying situations of information poverty in messages posted to these groups and outline our coding approach. Our work contributes to the study of both information seeking within the context of information poverty and the use of Internet groups as sources of information and support, bridging the two by exploring the manifestation of information poverty in this particular online setting.
    Theme
    Internet
  2. Ruthven, I.: ¬The language of information need : differentiating conscious and formalized information needs (2019) 0.00
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    Abstract
    Information need is a fundamental concept within Information Science. Robert Taylor's seminal contribution in 1968 was to propose a division of information needs into four levels: the visceral, conscious, formalized and compromised levels of information need. Taylor's contribution has provided much inspiration to Information Science research but this has largely remained at the discursive and conceptual level. In this paper, we present a novel empirical investigation of Taylor's information need classification. We analyse the linguistic differences between conscious and formalized needs using several hundred postings to four major Internet discussion groups. We show that descriptions of conscious needs are more emotional in tone, involve more sensory perception and contain different temporal dimensions than descriptions of formalized needs. We show that it is possible to differentiate levels of information need based on linguistic patterns and that the language used to express information needs can reflect an individual's understanding of their information problem. This has implications for the theory of information needs and practical implications for supporting moderators of online news groups in responding to information needs and for developing automated support for classifying information needs.
  3. Ruthven, I.; Buchanan, S.; Jardine, C.: Relationships, environment, health and development : the information needs expressed online by young first-time mothers (2018) 0.00
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    Date
    29. 7.2018 9:47:05
  4. Ruthven, I.; Buchanan, S.; Jardine, C.: Isolated, overwhelmed, and worried : young first-time mothers asking for information and support online (2018) 0.00
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    Date
    29. 9.2018 11:25:14