Search (2 results, page 1 of 1)

  • × author_ss:"Tenopir, C."
  • × theme_ss:"Benutzerstudien"
  1. Wang, P.; Hawk, W.B.; Tenopir, C.: Users' interaction with World Wide Web resources : an exploratory study using a holistic approach (2000) 0.01 
    0.007405799 = product of:
  0.044434793 = sum of:
    0.044434793 = weight(_text_:internet in 423) [ClassicSimilarity], result of:
      0.044434793 = score(doc=423,freq=2.0), product of:
        0.11352337 = queryWeight, product of:
          2.9522398 = idf(docFreq=6276, maxDocs=44218)
          0.038453303 = queryNorm
        0.3914154 = fieldWeight in 423, product of:
          1.4142135 = tf(freq=2.0), with freq of:
            2.0 = termFreq=2.0
          2.9522398 = idf(docFreq=6276, maxDocs=44218)
          0.09375 = fieldNorm(doc=423)
  0.16666667 = coord(1/6)
    Theme
    Internet
  2. Tenopir, C.: Common end user errors (1997) 0.00 
    0.0049371994 = product of:
  0.029623196 = sum of:
    0.029623196 = weight(_text_:internet in 410) [ClassicSimilarity], result of:
      0.029623196 = score(doc=410,freq=2.0), product of:
        0.11352337 = queryWeight, product of:
          2.9522398 = idf(docFreq=6276, maxDocs=44218)
          0.038453303 = queryNorm
        0.2609436 = fieldWeight in 410, product of:
          1.4142135 = tf(freq=2.0), with freq of:
            2.0 = termFreq=2.0
          2.9522398 = idf(docFreq=6276, maxDocs=44218)
          0.0625 = fieldNorm(doc=410)
  0.16666667 = coord(1/6)
    Abstract
    Observes that whether in academic, special, or public libraries or on commercial online systems, CD-ROM, the online catalogue, or the Internet, certain end user errors crop up repeatedly. Details the main errors, which include input errors, errors arising from confusion in the face of different interfaces and screen designs, Boolean logic errors, term errors, conceptual errors, and errors due to the fact that users do not read instructions. Concludes that systems must solve the trivial errors automatically, but user instruction librarians must help solve the more complex problems

Authors

Years