-
Verwer, K.: Freiheit und Verantwortung bei Hans Jonas (2011)
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- Content
- Vgl.: http%3A%2F%2Fcreativechoice.org%2Fdoc%2FHansJonas.pdf&usg=AOvVaw1TM3teaYKgABL5H9yoIifA&opi=89978449.
-
Suchenwirth, L.: Sacherschliessung in Zeiten von Corona : neue Herausforderungen und Chancen (2019)
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- Abstract
- Eine der wesentlichen Aufgaben als Fachreferent*in ist die inhaltliche Erschließung der neuerworbenen Literatur, sowie die Begutachtung und Auswahl der neu erschienenen Werke in den jeweiligen Fachgebieten hinsichtlich der Relevanz für die eigenen Sammlungen gemäß dem Sammlungsprofil der TU Wien Bibliothek. Im Zuge der Corona-Krise wurde die herkömmliche Arbeitsweise in der Sacherschließung beeinträchtigt, und es haben sich neue Herausforderungen, aber auch Möglichkeiten ergeben. Neben der fehlenden Autopsie der Literatur leidet auch die Sichtung und Erwerbung neuer Literatur unter der physischen Abwesenheit vom Arbeitsplatz bzw. der entsprechenden technischen Infrastruktur. Auch der persönliche Austausch mit den Kolleg*innen wurde deutlich erschwert. Neben den Schwierigkeiten wurden aber auch die neuen Handlungsoptionen auf beruflicher und individueller Ebene positiv gesehen. In dem Artikel werden unsere individuellen Erfahrungen an der TU Wien Bibliothek sowie Ausblicke in die Zukunft wiedergegeben.
- Footnote
- https%3A%2F%2Fjournals.univie.ac.at%2Findex.php%2Fvoebm%2Farticle%2Fdownload%2F5332%2F5271%2F&usg=AOvVaw2yQdFGHlmOwVls7ANCpTii.
-
Schrodt, R.: Tiefen und Untiefen im wissenschaftlichen Sprachgebrauch (2008)
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- Content
- Vgl. auch: https://studylibde.com/doc/13053640/richard-schrodt. Vgl. auch: http%3A%2F%2Fwww.univie.ac.at%2FGermanistik%2Fschrodt%2Fvorlesung%2Fwissenschaftssprache.doc&usg=AOvVaw1lDLDR6NFf1W0-oC9mEUJf.
-
Axelos, C.; Flasch, K.; Schepers, H.; Kuhlen, R.; Romberg, R.; Zimmermann, R.: Allgemeines/Besonderes (1971-2007)
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- Footnote
- DOI: 10.24894/HWPh.5033. Vgl. unter: https://www.schwabeonline.ch/schwabe-xaveropp/elibrary/start.xav#__elibrary__%2F%2F*%5B%40attr_id%3D%27verw.allgemeinesbesonderes%27%5D__1515856414979.
-
Gödert, W.; Lepsky, K.: Informationelle Kompetenz : ein humanistischer Entwurf (2019)
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- Footnote
- Rez. in: Philosophisch-ethische Rezensionen vom 09.11.2019 (Jürgen Czogalla), Unter: https://philosophisch-ethische-rezensionen.de/rezension/Goedert1.html. In: B.I.T. online 23(2020) H.3, S.345-347 (W. Sühl-Strohmenger) [Unter: https%3A%2F%2Fwww.b-i-t-online.de%2Fheft%2F2020-03-rezensionen.pdf&usg=AOvVaw0iY3f_zNcvEjeZ6inHVnOK]. In: Open Password Nr. 805 vom 14.08.2020 (H.-C. Hobohm) [Unter: https://www.password-online.de/?mailpoet_router&endpoint=view_in_browser&action=view&data=WzE0MywiOGI3NjZkZmNkZjQ1IiwwLDAsMTMxLDFd].
-
Historisches Wörterbuch der Philosophie (1971-2007)
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- Footnote
- Online unter: https://hwph.ch/ bzw. https://www.schwabeonline.ch/schwabe-xaveropp/elibrary/start.xav#__elibrary__%2F%2F*%5B%40attr_id%3D%27hwph_productpage%27%5D__1515856966402.
-
Herb, U.; Beucke, D.: ¬Die Zukunft der Impact-Messung : Social Media, Nutzung und Zitate im World Wide Web (2013)
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- Content
- Vgl. unter: https://www.leibniz-science20.de%2Fforschung%2Fprojekte%2Faltmetrics-in-verschiedenen-wissenschaftsdisziplinen%2F&ei=2jTgVaaXGcK4Udj1qdgB&usg=AFQjCNFOPdONj4RKBDf9YDJOLuz3lkGYlg&sig2=5YI3KWIGxBmk5_kv0P_8iQ.
-
Shala, E.: ¬Die Autonomie des Menschen und der Maschine : gegenwärtige Definitionen von Autonomie zwischen philosophischem Hintergrund und technologischer Umsetzbarkeit (2014)
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- Footnote
- Vgl. unter: https://www.google.de/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=2ahUKEwizweHljdbcAhVS16QKHXcFD9QQFjABegQICRAB&url=https%3A%2F%2Fwww.researchgate.net%2Fpublication%2F271200105_Die_Autonomie_des_Menschen_und_der_Maschine_-_gegenwartige_Definitionen_von_Autonomie_zwischen_philosophischem_Hintergrund_und_technologischer_Umsetzbarkeit_Redigierte_Version_der_Magisterarbeit_Karls&usg=AOvVaw06orrdJmFF2xbCCp_hL26q.
-
Donsbach, W.: Wahrheit in den Medien : über den Sinn eines methodischen Objektivitätsbegriffes (2001)
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- Source
- Politische Meinung. 381(2001) Nr.1, S.65-74 [https%3A%2F%2Fwww.dgfe.de%2Ffileadmin%2FOrdnerRedakteure%2FSektionen%2FSek02_AEW%2FKWF%2FPublikationen_Reihe_1989-2003%2FBand_17%2FBd_17_1994_355-406_A.pdf&usg=AOvVaw2KcbRsHy5UQ9QRIUyuOLNi]
-
Gabler, S.: Vergabe von DDC-Sachgruppen mittels eines Schlagwort-Thesaurus (2021)
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- Content
- Master thesis Master of Science (Library and Information Studies) (MSc), Universität Wien. Advisor: Christoph Steiner. Vgl.: https://www.researchgate.net/publication/371680244_Vergabe_von_DDC-Sachgruppen_mittels_eines_Schlagwort-Thesaurus. DOI: 10.25365/thesis.70030. Vgl. dazu die Präsentation unter: https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=web&cd=&ved=0CAIQw7AJahcKEwjwoZzzytz_AhUAAAAAHQAAAAAQAg&url=https%3A%2F%2Fwiki.dnb.de%2Fdownload%2Fattachments%2F252121510%2FDA3%2520Workshop-Gabler.pdf%3Fversion%3D1%26modificationDate%3D1671093170000%26api%3Dv2&psig=AOvVaw0szwENK1or3HevgvIDOfjx&ust=1687719410889597&opi=89978449.
-
Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007)
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- Content
- Bibliotheken befinden sich weltweit im Wandel. Der allgemeine Trend, Informationen in zunehmendem Maße (oder gar ausschließlich) aus dem Internet zu beziehen, hat Konsequenzen für die Konzeption des bibliothekarischen Informationsdienstes. Viele Bibliotheken bieten bereits einen digitalen Auskunftsdienst an. Zumeist wird dieser jedoch von einzelnen Bibliotheken bereitgestellt, die dadurch auf synergetische Effekte und Vorteile durch Zusammenarbeit verzichten. Abhilfe schaffen Informationsverbünde, in denen mehrere Bibliotheken arbeitsteilig digitalen Auskunftsdienst anbieten. Die Autorin Sonja Härkönen gibt einen Überblick über die Entwicklung solcher Digital Reference Konsortien in den USA, klärt die Begrifflichkeiten und stellt die verschiedenen Formen des Digital Reference Service vor. Darauf aufbauend diskutiert sie anhand von Praxisbeispielen die Vor- und Nachteile verschiedener konzeptioneller Modelle. Organisatorische und strukturelle Anregungen mit Blick auf das Bibliothekssystem in Deutschland zum Aufbau von kooperativen digitalen Auskunftsdiensten runden die vorliegende Untersuchung ab. Das Buch richtet sich an Entscheidungsträger in Bibliotheken und Verbänden, sowie an Projektmitarbeiter und -manager, die sich mit dem Thema des digitalen Auskunftsdienstes befassen.
- Date
- 22. 8.2009 19:50:27
- RSWK
- USA / Internet / Informationsquelle / Bibliothek / Auskunftsdienst / Konsortium
- Subject
- USA / Internet / Informationsquelle / Bibliothek / Auskunftsdienst / Konsortium
- Theme
- Internet
-
Ahlers, D.: Vom Stadtplan bis zum Internet : Auskunftsdienst an einer Wissenschaftlichen Bibliothek (1996)
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-
Horstmann, W.; Jahn, N.: Persönliche Publikationslisten als hochschulweiter Dienst : eine Bestandsaufnahme (2010)
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- Abstract
- Die persönliche Publikationsliste im Internet ist eine wichtige wissenschaftliche Informationsquelle. Anhand einer Bestandsaufnahme wird der Frage nachgegangen, welche Unterstützungsleistungen Hochschulen und Bibliotheken ihren Forschenden anbieten können. Daraufhin werden strukturelle und funktionale Anforderungen entwickelt. Abschließend wird auf Instrumente für die Erreichung eines hochschulweiten Dienstes hingewiesen.
- Source
- Bibliothek: Forschung und Praxis. 34(2010) H.2, S.185-193
-
Hillmann, L.: Immer gut informiert (1998)
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- Abstract
- Das Internet wird oft als die größte Informationsquelle der WElt dargestellt - und das ist es wohl auch. Klar, daß hier auch die aktuellen Nachrichten nicht zu kurz kommen dürfen
- Source
- PC go. 1998, Herbst, S.22
- Theme
- Internet
-
"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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- Abstract
- Von der Suche über das Finden zum Wissen - Routine in wohl jeder Bibliothek. Die zielgerichtete Suche im Auftrag des Kunden bildet den roten Faden des vorliegenden Themenheftes, das ausgewählte Beiträge aus Theorie und Praxis beinhaltet. Die ersten beiden Abhandlungen setzen sich grundlegend mit dem Auskunftsdienst in Bibliotheken auseinander. Während Tom Becker (Münchner Stadtbibliothek Am Gasteig) eine Standortbestimmung der Face-to-Face-Interaktion im Auskunftsdienst vornimmt, setzt sich Ursula Georgy (Fachhochschule Köln) mit den Chancen auseinander, die der Auskunftsdienst als Bestandteil eines bibliotheksweiten Total-Quality- und Service-Quality-Ansatzes einnehmen kann. Einführend wird so verdeutlicht, dass Bibliotheken über eine hohe Informationskompetenz im Auskunftsdienst verfügen, diese aber sowohl als Serviceprodukt wie auch als Marketingobjekt ständiger Optimierung unterwerfen müssen. Im Weiteren werden Rahmenbedingungen für diese qualitativ hochwertige Dienstleistung näher betrachtet. Jutta Zimmermann (Stadtbibliothek Reutlingen) beschreibt theoretische Grundlagen und Entwicklungsschritte von Auskunftsdienstkonzepten und die praktischen Erfahrungen, die die Stadtbibliothek Reutlingen in der bisherigen Umsetzung gemacht hat. Das Auskunftsinterview als das zentrale Instrument zur Klärung des realen Informationsbedarfes des Kunden erläutert. Hermann Rösch (Fachhochschule Köln). Ziele, Verlauf, Methoden und Techniken des Auskunftsinterviews werden behandelt und ein besonderes Augenmerk gilt den Spezifika, die im digitalen Umfeld durch Auskunft per E-Mail, Webformular oder Chat bestehen. Katharina Schaal (starkewortarbeit Stuttgart) greift den Themenkomplex Stressbewältigung und Motivation im Auskunftsdienst auf und stellt - basierend auf Fallbeispielen aus dem Alltag - Handlungsanleitungen für ein gelassenes Agieren an der Infotheke vor. Vor allem digitale Ressourcen für den Auskunftsdienst stellt Frank Daniel (Stadtbibliothek Köln) in den Fokus seines Beitrags und beleuchtet die Wechselbeziehung eines sich ändernden Nutzerverhaltens mit einem komplexer und spezifischer werdenden Informationsmarkt bezogen auf den Auskunftsdienst von Bibliotheken. Qualitätsstandards im Auskunftsdienst von Bibliotheken bilden den abschließenden Themenkomplex. Ingeborg Simon (HdM Stuttgart) kommentiert und übersetzt die 'Guidelines for Behavioral Perfomances of Reference and Information Service Providers' der American Library Association und unterstreicht den Stellenwert solcher Guidelines als Instrument kontinuierlicher Qualitätsverbesserung. Der Artikel von Cornelia Vonhof (HdM Stuttgart) untersucht die Einführung von Auskunftsstandards als Change-Management-Prozess und beschreibt unter diesem Blickwinkel Möglichkeiten zum Umgang mit Widerständen, Erfolgsfaktoren in sowie Möglichkeiten der Stabilisierung von Veränderungsprozessen. Das praktische Beispiel einer qualitativen Untersuchung des Auskunftsdienstes liefert Carmen Barz (Münchner Stadtbibliothek Am Gasteig): Studierende begaben sich "inkognito" in eine Auskunftssituation, um Stärken und Schwächen dieser Dienstleistung in der Münchener Zentralbibliothek festzuhalten. In dem Artikel werden die Methode, die Ergebnisse der Studie und die daraus abgeleiteten Maßnahmen vorgestellt. Daran anknüpfend stellen Tom Becker und Hanne Riehm (beide Münchner Stadtbibliothek Am Gasteig) den Weg von eben dieser Evaluation hin zu der Definition eines Katalogs von Standards und dazugehörigen Verhaltensweisen unter aktiver Einbindung aller dortigen Mitarbeiter vor. Die erarbeiteten Qualitätsstandards und Verhaltensweisen werden anschließend aufgeführt. Die Stadtbücherei Stuttgart hinterfragt das vorhandene Servicelevel im Auskunftsdienst und entwickelt aufbauend auf vorhandenen Bausteinen eine systemweit einheitliche Auskunfts-Konzeption. Warum die stetig steigenden und sehr differenzierten Anforderungen seitens der Kunden durch klar formulierte Qualitätsstandards besser kanalisiert und bewältigt werden können, berichtet Katinka Emminger (Stadtbücherei Stuttgart).
- Date
- 22. 2.2008 14:05:48
- RSWK
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
Bibliothek / Auskunftsqualität (ÖVK)
Auskunftsdienst / Stressbewältigung (ÖVK)
Auskunftsdienst / Qualitätsatandards / München / Stadtbibliothek (ÖVK)
- Subject
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
Bibliothek / Auskunftsqualität (ÖVK)
Auskunftsdienst / Stressbewältigung (ÖVK)
Auskunftsdienst / Qualitätsatandards / München / Stadtbibliothek (ÖVK)
-
Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Footnote
- Mit einem Anhang: Standards für den Auskunftsdienst in öffentlichen Bibliotheken. Übers. von U. Ernestus
- Source
- Informationszentrum Öffentliche Bibliothek II
-
Spribille, I.: ¬Die Wahrscheinlichkeit, in einer Bibliothek eine nützliche bzw. zufriedenstellenden Arbeit [! Antwort] zu bekommen, ist 'fifty-fifty' : Ergebnisse einer Evaluation des Auskunftsdienstes (1998)
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- Abstract
- Kanadische Kolleginnen haben eine Evaluierungsmethode entwickelt, mit welcher die Qualität des Auskunftsdienstes komplexer beurteilt werden kann als bisher und die darüberhinaus konkrete Hinweise gibt, wie der Auskunftsdienst verbessert werden könnte. Hierbei werden die Methoden Test und verdeckte Beobachtung kombiniert. Kriterium für die Beurteilung des Qualität des Auskunftsdienstes ist nicht die Zahl der richtig beantworteten Fragen, sondern die Zufriedenheit der Benutzer, und die hängt mehr als man erwarten könnte, von der Qualität der Interaktion im Auskunftsdienst ab. Diese kanadischen Erfahrungen wurden bei einer entsprechenden Evaluierung im Stuttgarter Raum bestätigt, die von Studierenden der HBI Stuttgart durchgeführt wurde. In weniger als 50% der Testfälle kam es zu einer nützlichen bzw. zufriedenstellenden Antwort. Dabei spielten mangelnde kommunikative Kompetenz und die fehlende Interviewkompetenz eine besonders große Rolle
- Footnote
- Vgl. zur Titelformulierung: "Das Göttinger PDF (vermutlich 1998) schrieb ebenfalls Arbeit. [http://web.archive.org/web/20000615025325/http://webdoc.gwdg.de:80/edoc/aw/bfp/1998_1/106-110.pdf]. Eine alte Zusammenstellung [http://www2.bui.haw-hamburg.de/pers/ulrike.spree/BFLit.html] machte das, was geboten gewesen wäre: "Spribille, Ingeborg: Die Wahrscheinlichkeit, in einer Bibliothek eine nuetzliche bzw. zufriedenstellende Arbeit [! Antwort] zu bekommen, ist "fifty-fifty" : Ergebnisse einer Evaluation des Auskunftsdienstes. Auch als Computerdatei. - Zugang: Internet und World Wide Web. - Systemvoraussetzungen: Acrobat reader. - Adresse: http://webdoc.gwdg.de/edoc/aw/bfp/1998_1/106-110.pdf. // In: Bibliothek. - Muenchen. - 22 (1998),1, S. 106 - 110". Aber die meisten AutorInnen zitieren stillschweigend Antwort. Eventuell ist der Titel im Jahresinhaltsverzeichnis der Zeitschrift oder anderweitig berichtigt worden." [Quelle: Klaus Graf in einer Mail an Inetbib vom 18.11.2017]
- Source
- Bibliothek: Forschung und Praxis. 22(1998) H.1, S.106-110
-
Ernestus, H.: Auf dem Wege zum Auskunftsdienst (1969)
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- Source
- Die Öffentliche Bibliothek: Auftrag und Verwirklichung. Festschrift W. Schmitz-Veltin
-
Sträter, H.: Beratungsinterviews : Praxis der Auskunft und Beratung in Bibliotheken und Informationsstellen (1991)
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- RSWK
- Bibliothek / Bestandsvermittlung
Bibliothek / Auskunftsdienst (BVB)
Informationseinrichtung / Auskunftsdienst (BVB)
- Series
- Bibliothek und Gesellschaft
- Subject
- Bibliothek / Bestandsvermittlung
Bibliothek / Auskunftsdienst (BVB)
Informationseinrichtung / Auskunftsdienst (BVB)
-
Lewe, B.: Informationsdienst in Öffentlichen Bibliotheken : Grundlagen für Planung und Praxis (1999)
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- RSWK
- Deutschland / Öffentliche Bibliothek / Auskunftsdienst (231) (321)
- Subject
- Deutschland / Öffentliche Bibliothek / Auskunftsdienst (231) (321)
