Search (5 results, page 1 of 1)

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Abstract

Analyzing and modeling users' online search behaviors when conducting exploratory search tasks could be instrumental in discovering search behavior patterns that can then be leveraged to assist users in reaching their search task goals. We propose a framework for evaluating exploratory search based on implicit features and user search action sequences extracted from the transactional log data to model different aspects of exploratory search namely uncertainty, creativity, exploration, and knowledge discovery. We show the effectiveness of the proposed framework by demonstrating how it can be used to understand and evaluate user search performance and thereby make meaningful recommendations to improve the overall search performance of users. We used data collected from a user study consisting of 18 users conducting an exploratory search task for two sessions with two different topics in the experimental analysis. With this analysis we show that we can effectively model their behavior using implicit features to predict the user's future performance level with above 70% accuracy in most cases. Further, using simulations we demonstrate that our search process based recommendations improve the search performance of low performing users over time and validate these findings using both qualitative and quantitative approaches.

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Abstract

Most information retrieval (IR) systems consider relevance, usefulness, and quality of information objects (documents, queries) for evaluation, prediction, and recommendation, often ignoring the underlying search process of information seeking. This may leave out opportunities for making recommendations that analyze the search process and/or recommend alternative search process instead of objects. To overcome this limitation, we investigated whether by analyzing a searcher's current processes we could forecast his likelihood of achieving a certain level of success with respect to search performance in the future. We propose a machine-learning-based method to dynamically evaluate and predict search performance several time-steps ahead at each given time point of the search process during an exploratory search task. Our prediction method uses a collection of features extracted from expression of information need and coverage of information. For testing, we used log data collected from 4 user studies that included 216 users (96 individuals and 60 pairs). Our results show 80-90% accuracy in prediction depending on the number of time-steps ahead. In effect, the work reported here provides a framework for evaluating search processes during exploratory search tasks and predicting search performance. Importantly, the proposed approach is based on user processes and is independent of any IR system.

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Date

29. 1.2014 16:08:31

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Date

29. 9.2018 13:18:09

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Date

20. 1.2015 18:30:22