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  1. Mittler, E.: ¬Die moderne Bibliothek : Kommunikationsvermittlung und Informationsbearbeitung (1992) 0.03
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    Pages
    S.26-29
    Source
    Kommunikation kennt keine Grenzen. Hrsg.: G. von Boehm
  2. Wan-Chik, R.; Clough, P.; Sanderson, M.: Investigating religious information searching through analysis of a search engine log (2013) 0.03
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    Abstract
    In this paper we present results from an investigation of religious information searching based on analyzing log files from a large general-purpose search engine. From approximately 15 million queries, we identified 124,422 that were part of 60,759 user sessions. We present a method for categorizing queries based on related terms and show differences in search patterns between religious searches and web searching more generally. We also investigate the search patterns found in queries related to 5 religions: Christianity, Hinduism, Islam, Buddhism, and Judaism. Different search patterns are found to emerge. Results from this study complement existing studies of religious information searching and provide a level of detailed analysis not reported to date. We show, for example, that sessions involving religion-related queries tend to last longer, that the lengths of religion-related queries are greater, and that the number of unique URLs clicked is higher when compared to all queries. The results of the study can serve to provide information on what this large population of users is actually searching for.
  3. Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001) 0.02
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    Abstract
    Non-academic questions regarding special services, phone numbers, web-sites, library policies, current procedures, technical notices, and other pertinent local institutional information are often asked at the academic library reference desk. These frequent and urgent information requests require tools and resources to answer efficiently. Although ready reference collections at the desk provide a tool for academic information, specialized local information resources are more difficult to create and maintain. As reference desk responsibilities become increasingly complex and communication becomes more problematic, a web database to collect and manage this non-academic, local information can be very useful. At the Oregon State University, librarians in the Reference Services Management group created a custom-designed web-log bulletin board to deal with this non-academic, local information. The resulting database provides reference librarians a one-stop location for the information and makes it easier for them to update the information, via email, as conditions, procedures, and information needs change in their busy, highly computerized information commons.
  4. Davis, P.M.: Information-seeking behavior of chemists : a transaction log analysis of referral URLs (2004) 0.02
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    Abstract
    This study reports an analysis of referral URL data by the Cornell University IP address from the American Chemical Society servers. The goal of this work is to better understand the tools used and pathways taken when scientists connect to electronic journals. While various methods of referral were identified in this study, most individuals were referred infrequently and followed few and consistent pathways each time they connected. The relationship between the number and types of referrals followed an inverse-square law. Whereas the majority of referrals came from established finding tools (library catalog, library e-journal list, and bibliographic databases), a substantial number of referrals originated from generic Web searches. Scientists are also relying an local alternatives or substitutes such as departmental or personal Web pages with lists of linked publications. The use of electronic mail as a method to refer scientists directly to online articles may be greatly underestimated. Implications for the development of redundant library services such as e-journal lists and the practice of publishers to allow linking from other resources are discussed.
  5. Ohly, H.P.: Jeder Surfer ist ein Wissenschaftler - oder die Zukunft der wissenschaftlichen Kommunikation : Vorbemerkungen zur WissKom 2007 (2007) 0.02
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    Abstract
    Vom 6.-8. November 2007 hält die Zentralbibliothek des Forschungszentrums Jülich die Tagung WissKom2007 in Jülich ab. Thematisch stellt die Wisskom2007 die Frage nach der Zukunft der wissenschaftlichen Kommunikation: Welche Medien und welche Verhaltensweisen bestimmen die Wissenschaftskommunikation der Zukunft? Wird Wissen über das Internet mit Hilfe von Blogs und Repositorien kommuniziert? Oder wird auch weiterhin der individuelle Kontakt zwischen Wissenschaftlern gesucht, verschlossen für die breite Öffentlichkeit? Wird sich die Wissenschaftslandschaft durch die neuen Medien verändern? Wie wird Wissenschaft in Zukunft qualitativ eingeordnet und bewertet? Fragen zu eScience, Web 2.0, Primärdaten-Management und Wissenschaftsindikatoren, welche auf der WissKom2007 diskutiert werden.
  6. Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008) 0.02
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    Abstract
    Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.
  7. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009) 0.02
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    Abstract
    Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
    Date
    23. 2.2009 17:22:41
  8. Moore, A.: As I sit studying : WWW-based reference services (1998) 0.01
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    Abstract
    Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
    Date
    17. 7.1998 22:10:42
    Source
    Internet reference services quarterly. 3(1998) no.1, S.29-36
  9. Grothkopf, U.: ¬Die Homepage als Visitenkarte : Bibliotheksangebote auf dem World Wide Web am Beispiel einer Spezialbibliothek (1995) 0.01
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    Source
    Bibliotheksdienst. 29(1995) H.11, S.1811-1828
  10. Obst, O.: ¬Die Zweigbibliothek Medizin als 'Postillion d'Information' : Kundenorientierte Information und Kommunikation per Internet (1999) 0.01
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  11. Kasperek, G.: Recherchieren - auch mal mit dem Mut zur Lücke : Literaturbezogene Arbeitsweisen bei Naturwissenschaftlern am Beispiel der Biologie (2009) 0.01
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    Abstract
    Im Gesamtrahmen wissenschaftlicher Kommunikationsprozesse nimmt die Literatur eine besondere Stellung ein - was die Kommunikation zwischen Wissenschaftlern angeht, aber auch, was die Nutzbarmachung wissenschaftlicher Ergebnisse für die Gesellschaft angeht. Das Arbeiten mit Literatur (einschließlich Suchen, Beschaffen, Lesen, Auswerten und Schreiben) ist für den Wissenschaftler alltäglich, und es beansprucht einen wesentlichen Teil seiner Arbeitszeit. Genauere Kenntnisse dieser Tätigkeiten können eine wichtige Grundlage für die Gestaltung des Angebots von Bibliotheken und anderen Informationseinrichtungen darstellen. Aber: »The actual process of utilizing scientific literature is one of the less well understood phases of scientific communication.« - Diese Feststellung bezog Krishna Subramanyam in seinem enzyklopädischen Beitrag über die naturwissenschaftliche Literatur auf die vielfältigen Tätigkeiten des Naturwissenschaftlers im Hinblick auf Suche, Beschaffung und Verwendung der fachlich relevanten Literatur. Seitdem ist manches intensiver untersucht worden, gerade was die Rolle von Bibliotheken angeht. Aber unsere Kenntnisse des Gesamtprozesses sind nach wie vor lückenhaft, wie im vorliegenden Beitrag am Beispiel der Biologie gezeigt werden soll.
    Date
    22. 7.2009 13:41:12
  12. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.01
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    Date
    9. 2.2008 17:52:22
  13. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.01
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    Date
    21. 9.1996 16:03:22
  14. Spribille, I.: ¬Die Wahrscheinlichkeit, in einer Bibliothek eine nützliche bzw. zufriedenstellenden Arbeit [! Antwort] zu bekommen, ist 'fifty-fifty' : Ergebnisse einer Evaluation des Auskunftsdienstes (1998) 0.01
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    Date
    23.10.1996 17:26:29
    Footnote
    Vgl. zur Titelformulierung: "Das Göttinger PDF (vermutlich 1998) schrieb ebenfalls Arbeit. [http://web.archive.org/web/20000615025325/http://webdoc.gwdg.de:80/edoc/aw/bfp/1998_1/106-110.pdf]. Eine alte Zusammenstellung [http://www2.bui.haw-hamburg.de/pers/ulrike.spree/BFLit.html] machte das, was geboten gewesen wäre: "Spribille, Ingeborg: Die Wahrscheinlichkeit, in einer Bibliothek eine nuetzliche bzw. zufriedenstellende Arbeit [! Antwort] zu bekommen, ist "fifty-fifty" : Ergebnisse einer Evaluation des Auskunftsdienstes. Auch als Computerdatei. - Zugang: Internet und World Wide Web. - Systemvoraussetzungen: Acrobat reader. - Adresse: http://webdoc.gwdg.de/edoc/aw/bfp/1998_1/106-110.pdf. // In: Bibliothek. - Muenchen. - 22 (1998),1, S. 106 - 110". Aber die meisten AutorInnen zitieren stillschweigend Antwort. Eventuell ist der Titel im Jahresinhaltsverzeichnis der Zeitschrift oder anderweitig berichtigt worden." [Quelle: Klaus Graf in einer Mail an Inetbib vom 18.11.2017]
    Source
    Bibliothek: Forschung und Praxis. 22(1998) H.1, S.106-110
  15. Weiss, S.C.: ¬The seamless, Web-based library : a meta site for the 21st century (1999) 0.01
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    Abstract
    Taking a step beyond Meta search engines which require Web site evaluation skills and a knowledge of how to construct effective search statements, we encounter the concept of a seamless, Web-based library. These are electronic libraries created by information professionals, Meta sites for the 21st Century. Here is a place where average people with average Internet skills can find significant Web sites arranged under a hierarchy of subject categories. Having observed client behavior in a university library setting for a quarter of a century, it is apparent that the extent to which information is used has always been determined by content applicable to user needs, an easy-to-understand design, and high visibility. These same elements have determined the extent to which Internet Quick Reference (IQR), a seamless, Web-based library at cc.usu.edu/-stewei/hot.htm. has been used
    Date
    29. 9.2001 20:20:17
  16. Manzo, B.; Cooksey, E.: 'Panic is setting in' : reference desk logs are revealing (1996) 0.01
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    Abstract
    To keep a reference desk running smoothly, effective means of staff communication are essential. One of the simplest ways for staff members to keep each other informed about departmental affairs is through the use of a reference desk log. Entries from the logs of 2 contrasting academic libraries reveal that while each library has its own unique character, they also have much in common. The libraries in question are those of the College of William and Mary, Virginia, and of Georgia State University
  17. Kubicek, H.: Bürgerinformationssysteme : Stadt und Perspektiven im Rahmen multimedialer Stadtinformation (1996) 0.01
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    Source
    Medien, Kommunikation und Stadtentwicklung. Dokumentation eines Workshops im Rahmen des Projekts 'Entscheidungsfelder städtischer Zukunft' am 18. u. 19.1.1996 in Karlsruhe. Hrsg.: Holger Floeting
  18. Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998) 0.01
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    Abstract
    Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
    Date
    10. 1.1999 17:22:49
  19. Hasiewicz, C.: Mehr Mut zu neuen Angeboten : Digitale Dienste in Öffentlichen Bibliotheken - Erwartungen und Möglichkeiten (2005) 0.01
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    Abstract
    Unsere Welt ist digital geworden. Wörter wie Download, Megapixel oder Gigabyte haben ihren Einzug in den allgemeinen Sprachgebrauch gehalten, die Suchmaschine Google hat es gar zum Verb gebracht: »Gegoogelt«, also via Internet nach Informationen über eine Person recherchiert, wird sowohl von jugendlichen vor einem Rendezvous wie auch von Personalreferenten vor Einladung eines Jobkandidaten. Man telefoniert über das Internet ("Voice over IP"), man erledigt seine Bankgeschäfte und Einkäufe elektronisch, ja, in einer Reihe von Werbespots für den größten deutschen Internetanbieter behaupten dessen Kunden gar, sie lebten online. Wie dem auch sei: Die technologische Entwicklung mit ihren Möglichkeiten, insbesondere des World Wide Web, prägt das Leben in vielen Bereichen, so auch das Verständnis des Einzelnen für Dienstleistungsqualität, die sich im Internet durchaus doppelbödig zeigt. Einerseits ist man als Internetnutzer gewohnt, mehr selbst zu erledigen (OnlineBanking und die Verbindungsrecherche der Bahn über Internet sind nichts anderes als Verlagerung der Dienstleistung vom Anbieter auf den Kunden), zugleich gibt es aber auch die »Belohnung« in Form einer unmittelbaren Reaktion: Das Geld wurde überwiesen, die Bahnverbindung wurde gefunden. Auch bei Google wird man belohnt - irgendetwas findet man immer, wenn auch vielleicht nicht das Gesuchte; nicht von Ungefähr hat die Suchmaschine einen Button »Auf gut Glück«. Die einfache Bedienbarkeit dieser weltweit meistgenutzten Informationsschnittstelle weckt nach wiederholter Nutzung die implizite Erwartung, dass alle anderen Zugänge zu Informationen ebenso leicht handhabbar sein mögen. Sich durch systematische Kataloge wie Yahoo zu klicken ist für viele »out«. Man mag als Informationsspezialist angesichts eines solchen Nutzungsverhaltens einen Mangel an Medienkompe tenz konstatieren und über Gegenstrategien nachdenken. Zunächst einmal gilt aber: Die Menschen, die von der heutigen, vermeintlich so einfachen und dann doch irgendwie sehr komplizierten, digitalen Umwelt geprägt werden, sehen Bibliotheken mit anderen Augen. So wie die kundenorientierte Gestaltung moderner Buchhandlungen auch die Erwartungen an Bibliotheken steigert, ein entsprechendes Ambiente zu schaffen, so setzen moderne Internetangebote einen Standard bei Servicequalität und Bedienbarkeit, der auch die Maßstäbe beeinflusst, die an entsprechende Bibliotheksangebote gelegt werden - selbst wenn nicht alle Kunden mit so hohen Ansprüchen in die Bibliothek kommen. Aber so wie die wenigsten Menschen das Handbuch zur Software lesen, sondern diese lieber direkt ausprobieren, so gibt es auch die illegitime Erwartung des von der Informationsflut gestressten Bibliothekskunden, die Bibliothek möge sich ebenfalls gleichermaßen explorativ erschließen lassen. Die Erwartung von außen und die Konkurrenz, in der Bibliotheken heute stehen (Warum wurde »Search inside the Book« von Amazon entwickelt und nicht von Bibliotheken?), ist die eine Seite. Das andere sind die verführerischen Möglichkeiten und Chancen, die sich für Bibliotheken durch die »neuen« Medien ergeben. Online-Datenbanken zu diversen Themen, virtuelle Expertennetzwerke, Kommunikation mit Bibliothekskunden via E-Mail und Chat - das alles erweitert den Spielraum der Bibliothek und bietet die Chance, sich als Akteur in der Informationsgesellschaft zu positionieren, der die digitalen Möglichkeiten nutzt und bereitstellt.
  20. Kim, J.: Describing and predicting information-seeking behavior on the Web (2009) 0.01
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    Abstract
    This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.
    Date
    22. 3.2009 18:54:15

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