-
Wendling, W.: ¬Die stumme Information allein genügt nicht : die Bedeutung der Auskunft und Beratung im Kommunikationsdienst (1971)
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- Source
- Öffentliche Bibliothek: Werkstattberichte. Festschrift Rudolf Joerden
-
Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979)
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- Source
- Canadian journal of information science. 4(1979) May, S.86-98
-
Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971)
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- Source
- Informationszentrum Öffentliche Bibliothek I
-
Informationszentrum Öffentliche Bibliothek I (1971)
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- Footnote
- Darin: Thun, H.-P.: Der Informationsdienst der Öffentlichen Bibliothek, S.3-74
-
Informationszentrum Öffentliche Bibliothek : aktuelle Definitionsversuche (1971)
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-
Böhm, E.: Publikumsverkehr in der Bibliothek : Empfehlungen für das Kontaktverhalten zwischen Bibliothekar und Benutzer in der Bibliothek (1975/76)
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-
Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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- Source
- Informationszentrum Öffentliche Bibliothek II
-
Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973)
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-
Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Source
- Informationszentrum Öffentliche Bibliothek II
-
Standards for reference services in public libraries (1970)
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- Footnote
- Deutsche Übersetzung in: Informationszentrum Öffentliche Bibliothek II. Berlin 1973. (Bibliotheksdienst; Beih.89/90) S.81-
-
Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
-
Information for the community (1976)
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Brittain, J.M.: Information and its users : a review with special reference to the social sciences (1970)
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Childers, T.A.; Crowley, T.: Information service in public libraries : two studies (1971)
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Hall, J.: Survey of information services in British university libraries (1975)
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Whittaker, K.: Towards a theory for reference and information service (1977)
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Edbom, T.: ¬The libraries and municipal information in Sweden (1974)
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Harrelson, L.E.: Large libraries and information desks (1974)
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Becker, C.A.: Community information service (1974)
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Galvin, T.J.: Case studies and case method (1970)
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- Source
- Encyclopedia of library and information science. vol.4