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Robek, M.F.; Brown, G.F.; Stephens, D.O.: Information and records management (1995) 0.00

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Footnote: Rez. in: Records management quarterly. 29(1995) no.4, S.64-65 (A.L. Dmytrenko)

Stephens, D.O.: ISO 9000 and international records management (1996) 0.00

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Abstract: Considers ISO 9000 quality standards records management provisions in its international context. Discusses the importance of ISO 9000 to multinational businesses. Outlines the general record keeping provisions of the standards, and sets out a 10 step plan for compliance. Internal quality records audits should be carried out to ensure the required level is maintained once certification has been granted

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