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  • × author_ss:"Savolainen, R."
  1. Savolainen, R.: Seeking and sharing information dialogically : a conversation analytic study of asynchronous online talk (2019) 0.00
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    Abstract
    Purpose Drawing on the ideas of conversation analysis (CA), the purpose of this paper is to elaborate the picture of dialogical information seeking and sharing. To this end, information seeking and sharing are approached as interactive online talk occurring in an asynchronous discussion forum. Design/methodology/approach The conceptual framework is based on the elaboration of Schegloff's model for sequence organisation in spoken conversation. As a result, ten categories constitutive of asynchronous online talk were identified. It was further examined how online talk of this type is structured by expanded question - answers adjacency pairs and how such pairs are constitutive of dialogical information seeking and sharing. This question was explored by scrutinising 20 discussion threads downloaded from a do-it-yourself related online forum. Findings Four ideal typical patterns of asynchronous online talk were identified. Answering the question is a basic pattern of online talk, based on the provision of responses to an individual request. Specifying the answer, broadening the discussion topic and challenging the answer represent more sophisticated patterns incorporating post-expansions of diverse kind. Research limitations/implications As the study focusses on four patterns constitutive of online talk occurring in a particular domain, the findings cannot be generalised to depict the phenomena of dialogical information interaction as a whole. Further research is needed to scrutiny the particular features of asynchronous online talk in the context of dialogical information interaction. Originality/value The paper pioneers by examining the potential of CA in the micro-level study of dialogical information seeking and sharing structured by expanded adjacency pairs. The findings also identify the limitations of the conversation analytic methodology in the study of asynchronous online discourse.
  2. Heinström, J.; Sormunen, E.; Savolainen, R.; Ek, S.: Developing an empirical measure of everyday information mastering (2020) 0.00
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    Abstract
    The aim of the study was to develop an empirical measure for everyday information mastering (EIM). EIM describes the ways that individuals, based on their beliefs, attitudes, and expectations, orient themselves to information as a resource of everyday action. The key features of EIM were identified by conceptual analysis focusing on three EIM frameworks. Four modes of EIM-Proactive, Social, Reactive, and Passive-and their 12 constituents were identified. A survey of 39 items was developed in two pilot studies to operationalize the identified modes as measurable EIM constituents. The respondents in the main study were upper secondary school students (n = 412). Exploratory factor analysis (EFA) was applied to validate subscales for each EIM constituent. Seven subscales emerged: Inquiring and Scanning in the Proactive mode, Social media-centered, and Experiential in the Social mode, and Information poor, Overwhelmed, and Blunting in the Passive mode. Two constituents, Serendipitous and Intuitive, were not supported in the EFA. The findings highlight that the core constituents of an individual's everyday information mastering can be operationalized as psychometric scales. The instrument contributes to the systematic empirical study of EIM constituents and their relationships. The study further sheds light on key modes of EIM.
  3. Savolainen, R.; Thomson, L.: Assessing the theoretical potential of an expanded model for everyday information practices (2022) 0.00
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    Abstract
    The present study contributes to the development of integrated models for information behavior and practices at the domain-specific level. To this end, the model for everyday information practices proposed by Savolainen in 2008 is enhanced by integrating the element of information creating, based on Thomson's recent 2018 study. The integration resulted in the expanded model for everyday information practices. Using conceptual analysis, the above model was examined in light of conventional (positivist and post-positivist) and interpretive (social constructivist) criteria for theory assessment. The findings suggest that the integrated model meets best the interpretive criteria such as meaningfulness and understandability, mutuality of concepts and descriptive logic, empirical verifiability, and usefulness. In contrast, theoretical potential of the model is fairly limited when weighed against the conventional criteria, such as generalization and prediction. Overall, the findings suggest that, in its current form, the expanded model cannot be regarded as a "genuine theory" of everyday information practices. However, the model does incorporate many of the qualities characteristic of social scientific theories, and thus exhibits considerable theoretical potential. This is even more so if the interpretive, naturalistic basis of the data in which the expanded model is based is considered.
  4. Savolainen, R.: Tiedon kayton tutkimus informaatiotutkimuksessa (1994) 0.00
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    Abstract
    Presents an overview of research on information use. The majority of use and user studies are surveys which focus on the consulting of different information sources and channels. In most studies, however, the substantial issues of information use are omitted. Discusses conceptual and terminological questions of information use and knowledge utilization. No consensus on the definition of these concepts exists among researchers because they can have no direct access to individual processes of information use. Examines the contributions made to information use theory by Brenda Dervin and Robert S. Taylor. Reviews the categories of uses specified in Dervin's sense making theory and discusses Taylor's concept of information use environments. Considers some methodological questions concerning the challenges of empirical research on information use
    Footnote
    Research on information use in the field of information studies
  5. Savolainen, R.: Information-seeking processes as temporal developments : comparison of stage-based and cyclic approaches (2018) 0.00
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    Abstract
    Drawing on the ideas of process philosophy, this study elaborates the nature of information-seeking process by approaching them as temporal developments. To this end, a conceptual analysis was made by comparing key models which approach information seeking as stage-based and cyclic processes. The nature of such processes was scrutinized by devoting attention to two main aspects, that is, the temporal order in which the constituents of information seeking appear during the process, and the changes occurring in the constituents. Stage-based approaches draw on linear time concept by conceptualizing such processes as sets of consecutive activities progressing toward a final point. Cyclic approaches conceptualize information-seeking processes as sets of iterative activities which may be repeated. The findings suggest that stage-based and cyclic approaches should not be opposite approaches; rather, they complement each other. However, cyclic models emphasizing the importance of feedback loops have gained more popularity in the modeling of web searching, whereas the interest in the development of stage-based approaches has decreased since the 1990s.
  6. Savolainen, R.: Providing informational support in an online discussion group and a Q&A site : the case of travel planning (2015) 0.00
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    Abstract
    This study examines the ways in which informational support based on user-generated content is provided for the needs of leisure-related travel planning in an online discussion group and a Q&A site. Attention is paid to the grounds by which the participants bolster the informational support. The findings draw on the analysis of 200 threads of a Finnish online discussion group and a Yahoo! Answers Q&A (question and answer) forum. Three main types of informational support were identified: providing factual information, providing advice, and providing personal opinion. The grounds used in the answers varied across the types of informational support. While providing factual information, the most popular ground was description of the attributes of an entity. In the context of providing advice, reference to external sources of information was employed most frequently. Finally, although providing personal opinions, the participants most often bolstered their views by articulating positive or negative evaluations of an entity. Overall, regarding the grounds, there were more similarities than differences between the discussion group and the Q&A site.
  7. Savolainen, R.: Conceptual growth in integrated models for information behaviour (2016) 0.00
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    Abstract
    Purpose - The purpose of this paper is to elaborate the picture of the nature of integrated models for information behaviour from the perspective of conceptual growth in this field of study. Design/methodology/approach - Conceptual analysis focusing on the ways in which the researchers have developed integrated models. The study concentrates on seven key models proposed by Bates, Choo and associates, Godbold, Robson and Robinson, and Wilson. Findings - Researchers have employed four main approaches to develop integrated models. First, such frameworks are based on the juxtaposition of individual models. Second, integrated models are built by cross-tabulating the components of diverse models. Third, such models are constructed by relating similar components of individual models. Finally, integrated models are built by incorporating components taken from diverse frameworks. The integrated models have contributed to conceptual growth in three major ways: first, by integrating formerly separate parts of knowledge; second, by generalizing and explaining lower abstraction-level knowledge through higher level constructs; and third, by expanding knowledge by identifying new characteristics of the object of study. Research limitations/implications - The findings are based on the comparison of seven models only. The integrated frameworks of information retrieval were excluded from the study. Originality/value - The study pioneers by providing an in-depth analysis the nature of integrated models for information behaviour. The findings contribute to the identification of the key factors of information behaviour.
  8. Savolainen, R.: ¬The structure of argument patterns on a social Q&A site (2012) 0.00
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    Abstract
    This study investigates the argument patterns in Yahoo! Answers, a major question and answer (Q&A) site. Mainly drawing on the ideas of Toulmin (), argument pattern is conceptualized as a set of 5 major elements: claim, counterclaim, rebuttal, support, and grounds. The combinations of these elements result in diverse argument patterns. Failed opening consists of an initial claim only, whereas nonoppositional argument pattern also includes indications of support. Oppositional argument pattern contains the elements of counterclaim and rebuttal. Mixed argument pattern entails all 5 elements. The empirical data were gathered by downloading from Yahoo! Answers 100 discussion threads discussing global warming-a controversial topic providing a fertile ground for arguments for and against. Of the argument patterns, failed openings were most frequent, followed by oppositional, nonoppositional, and mixed patterns. In most cases, the participants grounded their arguments by drawing on personal beliefs and facts. The findings suggest that oppositional and mixed argument patterns provide more opportunities for the assessment of the quality and credibility of answers, as compared to failed openings and nonoppositional argument patterns.
  9. Savolainen, R.: Interpreting informational cues : an explorative study on information use among prospective homebuyers (2009) 0.00
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    Abstract
    This article elaborates the picture of information use from the perspective of interpreting informational cues about the attributes of entities. It is assumed that such activity draws on cognitive mechanisms that are employed as the constituents of diverse interpretation approaches to informational cues. The empirical data of the study were gathered by means of think aloud method from 16 prospective homebuyers in 2008. The participants interpreted informational cues available in announcements published in a printed housing listing issue and a Web-based information system serving the needs of prospective homebuyers. The data were examined by means of qualitative content analysis. By drawing on the findings of Zhang and her associates, the study revealed 7 cognitive mechanisms: identification of key attributes, specification, evaluation, comparison by similarity, comparison by differentiation, explanation, and conclusion. Three major approaches employed in the interpetation of informational cues were identified. The descriptive-evaluative approach draws on the identification and evaluation of individual attributes of an entity. The comparative approach is more sophisticated because it is based on the evaluation of the attributes by their perceived similarity or differentiation. Finally, the explanatory approach draws on the identification of attributes with causal potential.
  10. Savolainen, R.: Information use as gap-bridging : the viewpoint of sense-making methodology (2006) 0.00
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    Abstract
    The conceptual issues of information use are discussed by reviewing the major ideas of sense-making methodology developed by Brenda Dervin. Sense-making methodology approaches the phenomena of information use by drawing on the metaphor of gap-bridging. The nature of this metaphor is explored by utilizing the ideas of metaphor analysis suggested by Lakoff and Johnson. First, the source domain of the metaphor is characterized by utilizing the graphical illustrations of sense-making metaphors. Second, the target domain of the metaphor is analyzed by scrutinizing Dervin's key writings on information seeking and use. The metaphor of gap-bridging does not suggest a substantive conception of information use; the metaphor gives methodological and heuristic guidance to posit contextual questions as to how people interpret information to make sense of it. Specifically, these questions focus on the ways in which cognitive, affective, and other elements useful for the sense-making process are constructed and shaped to bridge the gap. Ultimately, the key question of information use studies is how people design information in context.
  11. Savolainen, R.: ¬The sense-making theory : reviewing the interests of a user-centered approach to information seeking and use (1993) 0.00
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    Abstract
    Reviews the sense-making theory which is based on constructivist assumptions on human information seeking and use. Focuses on the uses epistemic and practical interests of the theory, discussing them in relation to the interests of the traditional intermediary-centered approach. Sense-making theory is a programmatic research effort suggesting user-centered ideas for the conceptualization of the information seeking and use. Its contribution to LIS research is critique to the limitations of the traditional intermediary-centred approach
  12. Hartel, J.; Savolainen, R.: Pictorial metaphors for information (2016) 0.00
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    Abstract
    Purpose Arts-informed, visual research was conducted to document the pictorial metaphors that appear among original drawings of information. The purpose of this paper is to report the diversity of these pictorial metaphors, delineate their formal qualities as drawings, and provide a fresh perspective on the concept of information. Design/methodology/approach The project utilized pre-existing iSquare drawings of information that were produced by iSchool graduate students during a draw-and-write activity. From a data set of 417 images, 125 of the strongest pictorial metaphors were identified and subjected to cognitive metaphor theory. Findings Overwhelmingly, the favored source domain for envisioning information was nature. The most common pictorial metaphors were: Earth, web, tree, light bulb, box, cloud, and fishing/mining, and each brings different qualities of information into focus. The drawings were often canonical versions of objects in the world, leading to arrays of pictorial metaphors marked by their similarity. Research limitations/implications Less than 30 percent of the data set qualified as pictorial metaphors, making them a minority strategy for representing information as an image. The process to identify and interpret pictorial metaphors was highly subjective. The arts-informed methodology generated tensions between artistic and social scientific paradigms. Practical implications The pictorial metaphors for information can enhance information science education and fortify professional identity among information professionals. Originality/value This is the first arts-informed, visual study of information that utilizes cognitive metaphor theory to explore the nature of information. It strengthens a sense of history, humanity, nature, and beauty in our understanding of information today, and contributes to metaphor research at large.
  13. Savolainen, R.: Use studies of electronic networks : a review of empirical research approaches and challenges for their development (1998) 0.00
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    Abstract
    The author reviews the major approaches and central findings of empirical research use studies. 6 major approaches were identified by cross-tabulating 2 criteria: the major context of network use (job-related vs. non-work) and the social level of variables (individual vs. group level). Examples of all types of studies are presented. Themajority of studies can be classified among the surveys focusing on frequencies of service use. From these studies, analyses of job-related are the most advanced both theoretically and methodologically while studies focused on non-work context of use are less established in this sense. The qualitative research settings seem to gain more popularity, thus making the use studies more balanced methodologically. The strengths and weaknesses of the research approaches are assessed and conclusions are drawn concerning the development of more context sensitive analyses of network uses
  14. Savolainen, R.: Information use and information processing : comparison of conceptualizations (2009) 0.00
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    Abstract
    Purpose - The purpose of this article is to elaborate the picture of the processes of information use by comparing conceptualizations provided by the constructivist approach and the human information processing approach. Design/methodology/approach - The article is a conceptual analysis of major articles characterizing information use and human information processing in the fields of information studies and consumer research. Findings - It is found that both research approaches share the assumption that interpreting, relating and comparing qualities of things is fundamental to the information use process. Research limitations/implications - The picture of information use processes is based on the comparison of two research approaches only. Originality/value - Compared to the numerous studies on information needs and seeking, the questions of information use have remained under-researched. The study elaborates the conceptual picture of information use processes by identifying similarities and differences between two major research approaches.

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