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Abstract

Das Internet verändert die Informationswelt und Gesellschaft. Es bietet zum einen umfassenden Zugriff auf Informationen, zugleich stellt es einen komplexen, interessengesteuerten und teilweise intransparenten Informationsraum dar. Die Menge an verfügbaren Informationen nimmt stetig zu, was auch daran liegt, dass Informationen von jeder Person mühelos ins Netz gestellt werden können. So gelangen auch ungeprüfte Informationen in Umlauf, was wiederum die Bewertung und Bestimmung der Glaubwürdigkeit von Informationen erschwert. Das Internet macht es einfach, Fake News und Desinformation zu verbreiten. Im privaten Bereich haben Nutzer_innen es mit Phishing- oder Spammails, falschen Online-Shops oder irreführenden Gesundheitsinformationen zu tun. Im aktuellen Corona-Kontext kursieren diverse Falschinformationen zu gesundheitsbezogenen Themen. Kurz: Das Internet ist eine fordernde Informationsumwelt. Eine Informationsumwelt, die Nutzer_innen auch überfordern kann. Verfügt man nicht über hinreichende Informationskompetenz so läuft man Gefahr sich manipulieren zu lassen und sich dabei noch für informiert zu halten.
In Anbetracht einer komplexer werdenden Informationsumwelt unterstützt Informationskompetenz dabei, informierte Entscheidungen zu treffen. Informationskompetenz ist wichtig für private und beruflich Lebensbereiche und auch für öffentliche Diskurse elementar. Informationskompetenz schafft die Grundlage dafür, auf einer fundierten Informationsgrundlage selbstbestimmt entscheiden und sich sachlich-rational in Diskurse einbringen zu können. Informationskompetenz ist nicht schwer zu erlangen, man muss sich aber dafür entscheiden, sich informationskompetent zu verhalten. Das ist vor allem bei Themen und Entscheidungen, die auf eine fundierte Informationsgrundlage angewiesen sind wichtig.

Content

Dieser Artikel wurde im Rahmen des Projekts »Informationskompetenz und Demokratie (IDE): Bürger, Suchverfahren und Analyse-Algorithmen in der politischen Meinungsbildung« erstellt. Das Projekt wird durch das Niedersächsische Ministerium für Wissenschaft und Kultur im Rahmen der Ausschreibung »Zukunftsdiskurse« aus Mitteln des Niedersächsischen Vorab gefördert.

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Abstract

Purpose - The purpose of this paper is to get a first approximation of the usefulness of online forums with regard to information seeking and knowledge generation. Design/methodology/approach - This study captures the characteristics of knowledge generation by examining the pragmatics and types of information needs of posted questions and by investigating knowledge related characteristics of discussion posts as well as the success of communication. Three online forums were examined. The data set consists of 55 threads, containing 533 posts which were categorized manually by two researchers. Findings - Results show that questioners often ask for personal estimations. Information needs often aim for actionable insights or uncertainty reduction. With regard to answers, factual information is the dominant content type and has the highest knowledge value as it is the strongest predictor with regard to the generation of new knowledge. Opinions are also relevant, but in a rather subsequent and complementary way. Emotional aspects are scarcely observed. Overall, results indicate that knowledge creation predominantly follows a socio-cultural paradigm of knowledge exchange. Research limitations/implications - Although the investigation captures important aspects of knowledge building processes, the measurement of the forums' knowledge value is still rather limited. Success is only partly measurable with the current scheme. The central coding category "new topical knowledge" is only of nominal value and therefore not able to compare different kinds of knowledge gains in the course of discussion. Originality/value - The investigation reaches out beyond studies that do not consider that the role and relevance of posts is dependent on the state of the discussion. Furthermore, the paper integrates two perspectives of knowledge value: the success of the questioner with regard to the expressed information need and the knowledge building value for communicants and readers.

Date

20. 1.2015 18:30:22

Source

Aslib journal of information management. 67(2015) no.1, S.2-26

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Abstract

K3, work in progress, is an acronym for Kollaboration (collaboration), Kommunikation (communication), and Kompetenz (competence). K3 provides a platform in the context of knowledge management to support collaborative knowledge production in learning environments. The underlying hypothesis states that collaborative discourse conciliates information as well as communication competence in learning contexts. The collaborative, communicative paradigm of K3 is implemented by asynchronous communication tools as a means of constructivist learning methodology. In this paper we will describe a K3 course. The lecture was organized and carried out at two places in two different countries (Germany and Switzerland) with students from different universities in the context of Library and Information Science. The paper informs about the management of the lecture and about the problems we had to run the lecture at two places. The circumstances in coordinating the presentations, the exercises, the examinations and evaluation, and the time schedule are presented. The conclusions of the lecturers and the results of a questionnaire for the students are explained in detail.

Footnote

Vortrag, World Library and Information Congress: 71th IFLA General Conference and Council "Libraries - A voyage of discovery", August 14th - 18th 2005, Oslo, Norway.