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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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König, E.: Nationale und internationale Standards und Empfehlungen für den Informationsdienst : Bestandsaufnahme und Vergleich im Hinblick auf künftige Planungen und Konzeptionen für Öffentliche Bibliotheken in der Bundesrepublik Deutschland (1979)
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Tittlbach, G.: Benutzergewohnheiten und Informationsbedarf : Erfahrungen einer zentralen Dokumentations- und Informationsstelle (1973)
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Gahl, R.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- und ausländischer Fachbeiträge (1976)
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Langen, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- und ausländischer Fachbeiträge (1976)
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Terjung, H.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- und ausländischer Fachbeiträge (1976)
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Informations- und Auskunftstätigkeit (1973)
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Stegemann, H.: Thesen zur Finanzierung von IuD-Dienstleistungen über Preise (1979)
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- Deutscher Dokumentartag 1978: 30 Jahre DGD 1948-1978 - IuD und Verlagswesen - Finanzierung von IuD-Dienstleistungen über Preise? - Ausbildung und Tarifprobleme - Forschungsprogramm für die Informationswissenschaft. Frankfurt am Main, 2.-7.10.1978
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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Frasch, G.: ¬Der fragende Bibliotheksbenutzer : Auskunftsdienst als Öffentlichkeitsarbeit in Klein- und Mittelstädten (1976)
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Kajberg, L.: ¬Die dänischen Bibliotheken zwischen Kulturzentrum und Informationszentrale (1977)
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Kugel, N.: Theorie und Praxis des Auskunftsinterviews (1978)
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Bebbington, J.: Wirtschafts-Service im Informationsverbund : SINTO und die Sheffield City Libraries (1972)
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Bunzel, A.: Organisation des Informationsdienstes : Darstellung der Hauptprobleme anhand in- und ausländischer Fachbeiträge sowie vergleichende Untersuchung in drei Öffentlichen Bibliotheken (1977)
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Schmidt, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- uns ausländischer Fachbeiträge (1976)
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Striegel, A.: Kommunikationsbarrieren im Auskunftsdienst : Vorstellungen in der bibliothekarischen Fachliteratur und Empfehlungen für den Auskunftsdienst in Öffentlichen Bibliotheken (1979)
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Hoffmann, B.: Auswahlbibliographie zur Theorie und Praxis des Auskunftsdienstes (1978)
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Wendling, W.: ¬Die stumme Information allein genügt nicht : die Bedeutung der Auskunft und Beratung im Kommunikationsdienst (1971)
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Bibliotheksplan 1973 : Entwurf eines umfassenden Bibliotheksnetzes für die Bundesrepublik Deutschland (1973)
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- Content
- Enthält Anlage 10 (S.144-151): 'Allgemeine Informationsmittel und Geräte für Bibliotheken' bearb. von G. Pflug u.a.
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Böhm, E.: Publikumsverkehr in der Bibliothek : Empfehlungen für das Kontaktverhalten zwischen Bibliothekar und Benutzer in der Bibliothek (1975/76)
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