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Jörgensen, C.; Liddy, E.D.: Information access or information anxiety? : an explanatory evaluation of book index features (1996) 0.00

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Abstract: The authors conducted a controlled user study in both print and electronic environments and present here a subset of results from index use in the print format

Liddy, E.D.; Jorgensen, C.: Modelling information seeking behaviours in index use (1993) 0.00
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Abstract

Part of a larger study which aims to: empirically investigate book-index usage, behaviours, and the extent to which specific print index features affect a user's search for information; and to examine these features in an electronic environment and to determine the optimum specifications for indexes in electronic texts by gathering evidence from a controlled user study. Provides an overview of the research project, focusing on a subset of the results from the study of hard-copy book indexes. Describes observable behaviours of a sample of users when consulting different variations of a hard copy book index. Suggests a preliminary model at 3 levels of abstraction repressing users' behaviours when using a book index

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