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Abstract

Purpose - This study aims to investigate the discourses surrounding the provision of internet access in Singapore through the public library system and to consider what the government, librarians and members of the public consider are the legitimate uses of the internet in Singapore's public libraries, how these compare with what the librarians see as their role in facilitating access and to what extent the internet as an educational tool features in public libraries according to users. Design/methodology/approach - A discourse analysis of public documents and semi-structured interviews with ten senior librarians, managers, and 40 members of the public were conducted. Observation was also conducted of library users and of their usage at the computer terminals in the library. Findings - Findings from the study throw up very different definitions of what constitutes learning through the internet within the context of a public library. This reinforces conclusions from previous studies that what is termed learning through the internet is variously constructed, and understood in multiple ways. This defies what is often presented of the internet as a technical quick fix of policy makers to help its population leap frog into the future. Research limitations/implications - While the study provided a glimpse into the discourse surrounding the internet in one country, similar work should be carried in more Asian countries to provide a more comprehensive survey of the region and compare this with findings conducted in an Occidental setting. Originality/value - The study provides an Asian perspective that complements findings on the various discourses that had surrounded internet technology in the USA and Europe. It also calls for a new spirit of awareness on the part of librarians to the views of library users with regard to internet access.

Theme

Internet

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Abstract

Wikipedia is a repository of information freely available to those with Internet access. Given its radical departure from previous encyclopedias, it is not surprising that it is controversial. Wikipedia is freely editable, leading to debates over accuracy and writing style. It has also included topics, especially in the area of popular culture, which some believe are not appropriate for a serious, comprehensive encyclopedia. In this article, I do not examine these arguments, but, rather, a different problem confronting Wikipedia. Through a case study of Cambodian history articles, I demonstrate how Wikipedia limits itself through a largely unconscious appropriation of the dominant discourse of representation surrounding its objects of inquiry. When article quality is examined, a distinct pattern emerges that can readily be matched to the dominant historiographical tradition of Cambodian history. As well as presenting this case study as a demonstration of the influence of dominant discursive narratives, I wish to contextualize this privileging of particular discourses within debates about the New World Information and Communication Order (NWICO) that emerged in the 1970s. I argue that the NWICO can be useful in our thinking about the relationship of information professionals to Wikipedia today.

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Theme

Internet